Privalia México Reviews 

1,710
TrustScore 1.5 out of 5

1.6

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Rated 2 out of 5 stars

Main service is quite good, good brands are offered along with good rates, yet freight forwarding and distribution options that often the brand picks to deliver items it's bad as well as their reply... See more

Rated 2 out of 5 stars

The deliveries takes too much time, in the returns I have to pay for shipping costs, twice, (when i buy the product and when I return it) and is not my fault that one brand has different sizes than ot... See more

Company replied

Rated 2 out of 5 stars

My purchases are ok i have no problem with that, but i pay for premium service one month ago, and everytime that i want to buy in mi ticket appear the amount of the sending service, ive send more than... See more

Company details

  1. e-Commerce Service

Written by the company

Las mejores marcas de moda & lifestyle a un solo click, con hasta un 70% de descuento. Encuentra promociones diferentes todos los días. Encuentra marcas como: Guess, Calvin Klein, Tommy Hilfiger, Hollister, Mango, Under Armour, Puma, Levis, Lacoste, y más.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(1,710)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I like the promotions and products with…

I like the promotions and products with premium brands, the rotation of campaigns I think is a very safe platform, both for purchases and returns for any inconvenience, in relation to auctions they could add them to the users that we are premium as in the next one since you must be aware of when they open, some inconvenience I had is that automatically when adding products when it is the opening of new campaigns that is 7:00 pm, they could get to remove the products and automatically sell out and no longer respect you your cart or on demand you get to lock the platform another point is the delivery service in particular with Estafeta I suggest reviewing the issue so that the vast majority is delivered in time and form since sometimes due to the size of the product considers some areas in small things like (high risk) and delay delivery adding that you must go to branch.

2 August 2019
Unprompted review
Rated 5 out of 5 stars

Good shop online shopping

Good shop online shopping, different brands for all tastes, accessible and very fast shipments, you can make premium and free shipping, for returns, are immediate and reimbursements take very little, sometimes they are imediatos in general highly recommended

9 July 2019
Unprompted review
Rated 4 out of 5 stars

Delivery expenses are very expensive

3 July 2019
Unprompted review
Privalia México logo

Reply from Privalia México

Hello, Admoransanz! Thank you very much for positively evaluating our app. It is a satisfaction for us to know that you like our work. A greeting. Privalia Team.

Rated 5 out of 5 stars

love the deals!

3 July 2019
Unprompted review
Privalia México logo

Reply from Privalia México

Hello, Tanya! Thank you very much for positively evaluating our app. It is a satisfaction for us to know that you like our work. A greeting. Privalia Team.

Rated 5 out of 5 stars

Good stuff and great service.

2 July 2019
Unprompted review
Privalia México logo

Reply from Privalia México

Hello, Eduardo! Thank you very much for positively evaluating our app. It is a satisfaction for us to know that you like our work. A greeting. Privalia Team.

Rated 5 out of 5 stars

Good app

Good app, good prices

2 July 2019
Unprompted review
Privalia México logo

Reply from Privalia México

Hello, David! Thank you very much for positively evaluating our app. It is a satisfaction for us to know that you like our work. A greeting. Privalia Team.

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