Mew Mews Fashion Reviews 

1,560
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 524 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, often finding items look even better in person and fit perfectly. Many appreciate the excellent customer service, describing staff as kind, helpful, and quick to respond. Fast and convenient shipping is also frequently mentioned. Conversely, some customers noted product quality issues, describing items as poorly manufactured or not matching descriptions, with defects or falling embellishments. Others experienced slow delivery, with orders taking weeks or months, and some were never received. Additionally, some reviewers were unhappy with customer service regarding returns, citing difficulties with refunds and unhelpful responses.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the impressive fabric, beautiful... See more

Order

Users describe ambiguous interactions with order, with some expressing satisfaction with their purchases and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers praising the kind, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The fabric and quality of their clothing is very good. I gave four stars only because they do not give refunds at all and you have to pay for your own shipping if you choose to return. I had to make a... See more

Rated 5 out of 5 stars

I’ve ordered from Mew Mews several times, and I’ve always been very happy with my experience. The quality of the clothes is amazing, the designs are beautiful and unique, and everything looks exactly... See more

Company replied

Rated 5 out of 5 stars

Delivery takes awhile so order wayyyyy in advance of your event. However, it’s worth the wait!!! My dress was beautiful and I received so many compliments on it….wore it to a Vegas White party and it... See more

Company replied

Rated 5 out of 5 stars

I’ve always loved corsets and corset-style dresses, and when choosing one, I pay close attention to the structure — whether it’s firm or soft. Soft corsets can lose their shape after a few awkward m... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,560)

538 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was very surprised with the quality

Was very surprised with the quality! Great shopping experience

31 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Marie! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

The outfit is more beautiful than the…

The outfit is more beautiful than the picture. Size perfect as per the size guidelines. The fabric quality is good as well

30 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Mansi! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I absolutely love this black dress

I absolutely love this black dress! It’s beautiful, elegant, and exactly what I was looking for. The quality is excellent—the fabric feels premium and well-made. I’m really happy with my purchase and would definitely recommend it.

19 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi RULLIER! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Beautiful Clothes

The dresses I purchased are absolutely gorgeous and fit like a glove. Love love love them!

25 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Stephanie! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

AMAZING!!

I needed my dress quickly! They went above and beyond to get this to me within days!! The dress itself was incredible! I cannot fault in anyway ❤️

16 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Eryn ! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I love the dress I got

I love the dress I got! Fits perfectly and love that it got built-in shorts!

16 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Marie! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Love the dress

Love the dress! 🖤✨

20 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Khushi! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Will not accept returns - stay away

The items could be nice if they fit. Somewhat cheap. But returns are impossible/ difficult to accomplish.
The beads, rhinestones and such fall off, even the first time one tries on.
Returns are hard and unpleasant! It is the most difficult store ever for returns.
I do not recommend, bad experiences.
S. A. Fraum

23 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

Absolutely love their products

Absolutely love their products, the quality is so good, and the company is so sweet!

23 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Lizz! We really appreciate you taking the time to share your rating with us. We are thrilled to hear that the quality meets your expectation. Thanks again for your support of our female brand MEW MEWS and we will keep providing helpful support. Wishing you a beautiful day!

Rated 1 out of 5 stars

They refuse to give returns

They refuse to give returns. Do not buy from here if you want a refund if it doesn’t fit or suit you. They try and put off doing anything every day asking for different photo or something else. Shocking. I would never buy from here again

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I truly love the quality and style of…

I truly love the quality and style of their clothes. The customer service is quick to respond and they work with you to find solutions. I’m definitely a return customer. I buy at least one piece per month from them and I get the most compliments when I DJ a show in a MewMew outfit. I’m actually going to wear a MewMew fit to my civil wedding!

22 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi dear! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I've been shipoing with your company …

I've been shipoing with your company for quite awhile im never disappointed, your clothes and the quality of your clothes are just so amazing, your designs of your clothes are so beautiful and you don't have to worry about everyone in your choice of style, I highly highly recommend this company ,also when you contact them they immediately respond to your concern,also the shipping is just awesome, we'll if your are looking for great fashion and professional services this company is definitely for you.

16 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Veronica! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Want a glam, unique and stand out dress?

I've ordered three dresses from Mew Mew. Just ordered two more! The quality is great, fit and uniqueness is also a 5 star!

1 March 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi susan! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Intricate, beautifully designed

When I learnt the dress I purchased was coming from China, I was mortified, all I kept thinking were my previous disappointing experiences with companies like Shein.

I couldn't have been proved more wrong , the dress I ordered and the detail within the dress was exquisite absolutely stunning . The customer service was very good.

I couldn't be happier and have the perfect dress for my daughters wedding.

9 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Susan! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Love first thing about this company…

Love first thing about this company they have the best dresses in showstopper dresses that make all my pics and videos look amazing on Instagram!

14 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Melanie! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Don't waste your money

I have contacted them several times to request a refund, but I haven't received a clear response. They will not provide the return information, and now they are not responding.

10 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Carla! We are truly sorry to hear that your experience with us hasn’t met your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you

Rated 2 out of 5 stars

Terrible quality and they don’t give…

Terrible quality and they don’t give you a refund and make it extremely difficult to make a return. You get credit instead of a return so you’re stuck being forced to buy from them. Quality of their clothes is so poor I wouldn’t ever buy from them again after I use my $200 credit.

9 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Haynie! Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the quality issues you encountered and the inconvenience you experienced during the return process. We understand your frustration, especially when the product did not meet your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you

Rated 5 out of 5 stars

As an American site and previous…

As an American site and previous reviews was reluctant to place order. However l emailed them and had a response the following day.

Order placed 05th March 26 and dress received today.

Quality amazing and would definitely recommend.

5 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Maria! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 2 out of 5 stars

Unfriendly costumer service difficulty…

Unfriendly costumer service difficulty in making returns plz don’t buy anything from this website they will never refund your money instead of making it so easy to return they keep sending you emails to make your life hard just to give you return gift receipt .
They will never refund your money back

10 March 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Talin! We are truly sorry to hear that your experience with us hasn’t met your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you.

Rated 1 out of 5 stars

The quality of the clothes are horrible…

The quality of the clothes are horrible and have a terrible smell! They state on their website you are able to return an item if not satisfied yet they have given me a hard time and I’m still not able to return this dress, it’s been 2 weeks now that I’m fighting it. They are now suggesting I take the dress to a tailor. Do NOT buy from them, they are falsely advertising stating a return policy when they do not let you do so! The WORST company I’ve ever came across!

28 February 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Lucy! We sincerely apologize for your frustrating experience. This is not the level of service we strive to provide. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

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