Mettrr Reviews 

278
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve had a website with Mettrr for many years now and have always found them very helpful and deal with any issues very quickly. I would recommend them to anyone..

Company replied

Rated 5 out of 5 stars

Alan De La Rosa Alan has worked with me tirelessly, patently and professionally to build a brilliant website! Five stars are not sufficient, should be at least 10 out of 5!! I would reco... See more

Rated 5 out of 5 stars

The Staf who deal with Mettr website changes and issues. Are very cooperative and quick to answer any queries or Assistance. Well done continue the good response. Compared to many organisations Mettr... See more

Company replied

Rated 4 out of 5 stars

Mettrr Took over Sole Trader, my previous provider, over a year ago . Then they forgot about me . I was promised a new website platform but for 9 months it never happened,. I was unable to get changes... See more

Company details

  1. Website Designer

Written by the company

We build simple websites for growing businesses. Request as many content changes as you want by using the Mettrr Dashboard. All changes are dealt with within 24hrs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

278 reviews

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4.8

All reviews

(278)

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Rated 5 out of 5 stars

Mettrr Team and customer service excell

Mettrr Team from the start of my website from inception to completion the customer service team and individual Mettrr Dashboard teams have always been of a class assistance.
The customer service calls from Mettrr Team have always been good. They are also available to offer advice and ongoing support.
The only downside I would say is sometimes the dashboard plays up so I resort to email to the team which helps.
To be honest I think human interaction is better with Mettrr. Why? Because you get better feedback and compilation collaboration to build on the website ideas.
A dashboard only cannot do that.
Well done Mettrr
Well done Mettrr Team
I would recommend Mettrr Technologies Ltd.

13 February 2020
Unprompted review
Mettrr logo

Reply from Mettrr

Hi Arthur,

Thank you for getting in touch and for your feedback.

Although our new Dashboard is a huge upgrade on the previous version we will continue to update it based on feedback like yours. In fact, we've already made even more improvements since it went live last week.

We're really happy that you've found our advice helpful in collaborating with your website. We take pride in helping you maximise your website's potential so that's great to hear.

Don't hesitate to contact us for ideas or support.

Thanks again,

The Mettrr Team

Rated 5 out of 5 stars

A DELIGHT TO WORK WITH

This outfit is staffed by people who are polite, articulate and know what they're talking about. Which is a lot more than can be said for the present 'HR' departments in the UK.

Well done and thank you.

12 January 2020
Unprompted review
Rated 4 out of 5 stars

Great Service

It is economic in comparison to others, I like that I have unlimited changes at not extra charge ( like others do) and I can add pages if I wish to for a reasonable fee. The representatives are always kind and helpful.

3 January 2020
Unprompted review
Rated 1 out of 5 stars

This is FRAUD....horrible customer…

This is FRAUD....horrible customer services they will just keep charging you without doing anything! They not doing anything which they promised..and they refused to gave me my domain which I paid for!!

31 December 2019
Unprompted review
Mettrr logo

Reply from Mettrr

Hi Osama,

Thank you for getting touch.

We can see your website has generated over 40 inquiries from prospective customers since the website launched back in June 2019.

With regard to your comments about paying and us not doing anything, we disagree. We can see that all your text and image changes been completed and that the website has been up and running since you first joined Mettrr.

A member of our team will be in touch shortly to discuss your account and to take any further change requests.

Regards,

The Mettrr Team

Rated 4 out of 5 stars

Service response is amazing

Service response is amazing. Although Mettrr is professional and highly skilled in website set up, I am a really really old man and need some extra help so it's taken longer to develop my website than I had hoped. I am confident Mettrr can find the extra time to help solve my problems.

25 December 2019
Unprompted review
Rated 5 out of 5 stars

Perfect website

I could not believe how easy it was for the team to build me a website. From the very start everything was streamlined. When I got the first website draft they listened to my feedback and made me the perfect website. The unlimited changes is so easy to carryout and implemented in a timely manner. Mettrr built me the perfect website for a perfect price thank you mackenzie

16 December 2019
Unprompted review
Rated 5 out of 5 stars

Sophie - Excellent service

Really great website provider, very happy with my website and the service from Sophie, all my changes have been made and I am now getting a lot more business, just in time for Christmas!!

10 December 2019
Unprompted review
Rated 1 out of 5 stars

It has been the worse experience

It has been the worse experience. Whenever you request for content to be removed it never gets done. I called several times I got to the point where I stopped calling it became so overwhelming to get things through to the Mettrr. On top of that they did a courtesy call so I spent 30 mins on the phone . They informed me that they were going to do all these changes and boom no changes ever was made . Then I received a email asking for the monthly payment that was hilarious to me. Then I was told that I’m in contract I simply replied but you’re not holding up your end of the bargain .

6 December 2019
Unprompted review
Mettrr logo

Reply from Mettrr

Hi Frantisia,

Thank you for your feedback, however, we think it is unfair to suggest that 'no changes were ever made'. We accommodated all your change requests whenever they were sent in, within the timeframe we promised but it became clear we were never going to be able to produce the website you wanted. On top of this, we were waiting for replies from you in regards to the content you thought was missing and a PayPal link that we never received. Furthermore, we created bespoke content for services you sent in to help you try to achieve the website you wanted.

We feel that we more than held up our side of the bargain, and we are just disappointed we were not able to find a resolution to assist you in achieving the website you desired.

All the best in finding a website provider who will suit your needs.

Regards,

The Mettrr Team

Rated 5 out of 5 stars

I think this is great company to get a…

I think this is great company to get a website with. They go beyond for you but it’s best if you try stick to having one advisor because it can get confusing for yourself, I use Elizabeth she is fantastic she knows what I want and puts all my information together but with her special touch.
Thanks guys

27 November 2019
Unprompted review
Rated 5 out of 5 stars

We at Ministries of Selena Desmaine are…

We at Ministries of Selena Desmaine are grateful for the mettrr team..
They respond quickly and with a passion to make customers well satisfied in all they do.. and that's to bring clients success..
Great team with a heart of gold..
I honestly recommend mettrr..
Thank you Juan and the team at mettrr.

20 November 2019
Unprompted review
Mettrr logo

Reply from Mettrr

Thanks for your lovely comments, Selena!

Regards,

The Mettrr Team

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