Importing from them was a nigthmare. - They sent shipments through custom office with proforma invoices instead of commercial invoices. - Commercial invoices, when issued, haded the following... See more
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Recently purchased new composite door which came with 3 keys. Needed spares. Found this company via internet search. Ordering straightforward. Payment easy, though was surprised at the price of keys (... See more
Worst company I’ve dealt with in a while … cut keys clearly from the wrong blanks and then did the same thing again .. both sets still won’t work and was then verbally insulted when I phoned to inquir... See more
Deceiving , unprofessional, hidden fees, its a shame I can't leave zero stars. I got a quote for 2 locks. These so called professionals changed the 1 barrel and left the other as it was. No explanat... See more
Company details
Written by the company
Having an emergency? Call us on 020 7608 0809. Locksmiths, key-cutters, electronic entry systems, access control, and much more. All works quoted in advance.
Contact info
Unit 7, 2 Somerset Road, N17 9EJ, London, United Kingdom
- 020 7608 0809
- help@metrolocks.co.uk
- metrolocks.co.uk
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Excellent service thanks
They are excellent
Could not have been more helpful and…
Could not have been more helpful and prompt. First class service - beyond reproach
Excellent service
New keys
The keys are excellent, thank you very much , will be back in touch soon for keys for my house , many many thanks
Very straightforward
Very straightforward process to order extra keys for a new front door. Excellent communication and response throughout. Thoroughly recommended.
Keys delivered promptly and all keys…
Keys delivered promptly and all keys worked as expected.
1st Metropolitan Locksmiths delivered a speedy service
1st Metropolitan Locksmiths were very fast in responding to my initial enquiry and then the keys that I ordered arrived very quickly. Many thanks
Very quick prompt service.Would…
Very quick prompt service.Would certainly recommend
very prompt and efficient service
Easy purchase of new keys online
Easy purchase of new keys online. Clear communications. Took about 1 week delivery which was fine. Would recommend and use again.
Accurate and good attention to detail giving confidence that I was to get the correct key
They were quick in replying and assured me that the key would be the correct one, having already bought an incorrect one from another supplier. They understood what was needed and provided an excellent service. Highly recommend
They did exactly what I was hoping for
They did exactly what I was hoping for, a specialist key copied and turned round in 48 hours, and it works.
We had an old filing cabinet with no…
We had an old filing cabinet with no key, fantasticly helpful team were able to solve the mystery and the new key worked a treat. can't thank them enough. 5 star
Spare key for discontinued security lock
Needed a spare key for my mums front door. Our Local locksmith claimed those keys were no longer made and wanted to replace the whole lock. These guys went above and beyond to source a new key and get it cut,
Great service and would definitely recommend

Reply from 1st Metropolitan Locksmiths Ltd
Great service!
The staff I communicated with was very friendly and helpful. The process and delivery were fast.
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