1st Metropolitan Locksmiths Ltd Reviews 

380
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Importing from them was a nigthmare. - They sent shipments through custom office with proforma invoices instead of commercial invoices. - Commercial invoices, when issued, haded the following... See more

Rated 5 out of 5 stars

Recently purchased new composite door which came with 3 keys. Needed spares. Found this company via internet search. Ordering straightforward. Payment easy, though was surprised at the price of keys (... See more

Rated 1 out of 5 stars

Worst company I’ve dealt with in a while … cut keys clearly from the wrong blanks and then did the same thing again .. both sets still won’t work and was then verbally insulted when I phoned to inquir... See more

Rated 1 out of 5 stars

Deceiving , unprofessional, hidden fees, its a shame I can't leave zero stars. I got a quote for 2 locks. These so called professionals changed the 1 barrel and left the other as it was. No explanat... See more

Company details

  1. Locksmith

Written by the company

Having an emergency? Call us on 020 7608 0809. Locksmiths, key-cutters, electronic entry systems, access control, and much more. All works quoted in advance.


Contact info

3.9

Great

TrustScore 4 out of 5

380 reviews

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3.9

All reviews

(380)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New keys

The keys are excellent, thank you very much , will be back in touch soon for keys for my house , many many thanks

13 January 2020
Unprompted review
Rated 5 out of 5 stars

Very straightforward

Very straightforward process to order extra keys for a new front door. Excellent communication and response throughout. Thoroughly recommended.

13 January 2020
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, good quality keys and great customer service.

17 December 2019
Unprompted review
Rated 5 out of 5 stars

Spare key for discontinued security lock

Needed a spare key for my mums front door. Our Local locksmith claimed those keys were no longer made and wanted to replace the whole lock. These guys went above and beyond to source a new key and get it cut,
Great service and would definitely recommend

10 December 2019
Unprompted review
1st Metropolitan Locksmiths Ltd logo

Reply from 1st Metropolitan Locksmiths Ltd

That happens quite often: people think that there's no hope and that a key is discontinued, but often it's not true.

Thanks for the lovely review!

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