Call and asked a few question , about materials etc they called back within 20min said the stock would be in on Thursday and then delivery to me Friday , put order in , all received Friday. As promise... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great choice from stock. Decent prices, although postage is a bit steep. That said, delivery is by DPD which is invariably more reliable than Parcel Force. I've ordered twice from Metro Fixings and h... See more
Company replied
Amazing experience. Always picked up the phone. Laurence gave invaluable technical help to find a solution for a complex structural challenge. Products arrived first thing to site the next day. Will d... See more
Company replied
Cannot fault them. To get a great price (the best I could find) is one thing, but to match it with great customer service, even being contracted by the delivery driver by mobile, is just fantastic. An... See more
Company replied
Company details
- Building Materials Supplier
- Fastener Supplier
- Hardware Accessories Store
- Hardware Store
- Safety and Work Wear Store
- Tool Store
Written by the company
At Metro Fixings, we do more than just supply products - we build partnerships. Servicing the construction, internal fit-out, civil engineering, DIY, and M&E sectors, we are your trusted partner in delivering materials, expertise and solutions that help you succeed. We offer 35,000+ products ready for next-day delivery nationwide with products available from quality brands such as Simpson Strong-Tie Rawlplug, Unistrut, Ancon, Bosch, Fischer Fixings, Sika Everbuild, Soudal, CT1, Mapei and many more.
Metro Fixings Ltd
Written by the company
- Your Partner in Construction
- Our mission is to build lasting relationships by providing quality every step of the way, backed by expert knowledge, unwavering reliability, and a commitment to a more sustainable future.
Contact info
Unit 3 Tewin Court, AL7 1AU, Welwyn Garden City, United Kingdom
- 01707 375172
- sales@metrofixings.co.uk
- metrofixings.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Needed some Simpson joist hangers…
Needed some Simpson joist hangers urgently as I'd been let down by another supplier. I placed an order late Thursday afternoon, goods delivered Sunday morning, perfect service.
11 April 2025
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to review us.
We're so pleased we were able to help you and keep your project on track, we'd love to help you again in the future - please don't hesitate to get back in touch!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Angela,
Thank you for taking the time to leave us a review.
We're glad to hear about your positive experience with us!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon James,
Thank you for taking the time to review us.
We're delighted John was able to help you - we shall pass this feedback on to him.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Bob,
Thank you for taking the time to review us.
We're glad to hear you were pleased with the service you received from us - it's what we aim for!
We hope to see you again,
The Metro Fixings Team
Environmentally friendly packaging.
All the Unistrut items appeared to be genuine Unistrut - well made and with the holes at the correct centres. I was particularly impressed with the environmentally friendly packaging - no plastic.
7 April 2025
Reply from Metro Fixings
Hi Graham,
Thank you for taking the time to leave us a review.
We're delighted to hear you're happy with the quality of the product you received - please rest assured that anything listed as a certain brand on our website is genuine. We are also really passionate about sustainability and have made a real effort to reduce our plastic packaging, so we're really pleased you noticed this!
We hope to see you again,
The Metro Fixings Team
I love Metro Fixings
I love Metro Fixings, the team are really helpful, regardless of your order size. I would highly recommend going in to speak with them if you are local enough. I got some fixings for a a DIY roof rack for my van. Very pleased with the result.
31 March 2025
Reply from Metro Fixings
Good afternoon Ashley,
Thank you so much for taking the time to review us.
We're absolutely delighted to hear about your experience with us - we always aim to provide our customers with high-quality service and we're super happy we delivered!
We look forward to seeing you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Fiona,
Thank you for taking the time to leave us a review, we really appreciate it.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Ian,
Thank you for taking the time to review us.
We're pleased to hear that the service you received was of the standard we aim for!
We look forward to seeing you again,
The Metro Fixings Team
Very quick delivery
21 March 2025
Reply from Metro Fixings
Good afternoon Jan,
Thank you for taking the time to review us, we really appreciate it!
We hope to see you again,
The Metro Fixings Team
Great service
19 March 2025
Reply from Metro Fixings
Good afternoon Andrew,
Thank you for taking the time to leave us a review, we greatly appreciate it!
We hope to see you again,
The Metro Fixings Team
A great experience from start to…
A great experience from start to finish. The price of the items was competitive, stock was shown accurately on their website and placing the order was straightforward. Emails arrived at each stage of the order process, and Metro Fixings used DPD for the order which meant I knew exactly when it would arrive, and of course it arrived when expected, well packed and complete. Can't ask for more than that!
18 March 2025
Reply from Metro Fixings
Good afternoon Neil,
Thank you for taking the time to review us.
Reviews like this really help us gauge how we're doing and we're so pleased to hear that your experience was of the quality we aim for from start to finish!
We hope to see you again soon,
The Metro Fixings Team
I have dealt with Metro Fixings over a…
I have dealt with Metro Fixings over a number of years and use because everything about dealing with them is excellent; advice, competitive costs and prompt delivery service.
12 March 2025
Reply from Metro Fixings
Good afternoon Ron,
Thank you for taking the time to leave us a review!
We're thrilled to hear that your experience with us has consistently been up to the standard we aim for. Thank you for your loyal custom!
We look forward to seeing you again next time,
The Metro Fixings Team
Great service!
Super helpful over the phone, online order delivered next day as promised, and back order items arrived shortly afterwards. Great service! Thank you.
4 March 2025
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to review us, it really helps us know how we're doing.
We're absolutely delighted to hear that we nailed your order and you had such a positive experience with us!
We hope to see you again soon,
The Metro Fixings Team
Attentive service and quick delivery
6 March 2025
Reply from Metro Fixings
Good afternoon Michael,
Thank you for taking the time to leave us a review, we really appreciate it!
We're delighted to hear that you were pleased with the service you received from us, it's what we aim for.
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good morning Edward,
Thank you for taking the time to review us.
We're so glad to hear you were satisfied with our products and price range - customer satisfaction is extremely important to us!
We hope to see you again,
The Metro Fixings Team
Very easy to order on Web site good
Very easy to order on Web site good product quick to dispatch and receive
19 February 2025
Reply from Metro Fixings
Good morning,
Thank you for taking the time to leave us a review, we really appreciate it!
It's great to hear that you had a smooth order experience with us - it's what we aim for.
We look forward to seeing you again,
The Metro Fixings Team
Very good thanks
12 February 2025
Reply from Metro Fixings
Good morning Kirils Grube,
Thank you for taking the time to review us, we're really pleased to hear about your positive experience with us!
We hope to see you again,
The Metro Fixings Team
My go to place for fixings and more
Good website which is easy to navigate.
Good prices
Very helpful staff if ever you need to speak to someone in person.
Excellent that they offer free delivery on orders over £100!
Metro Fixings are my go to place for any fixings!
13 February 2025
Reply from Metro Fixings
Good afternoon Andrew,
Thank you for taking the time to leave us a review, we appreciate it greatly, We are so glad to hear that you are happy with the service provided.
We hope to see you again soon,
The Metro Fixings Team
Great prices and quick delivery
Great prices and quick delivery. Will buy again from Metro
11 February 2025
Reply from Metro Fixings
Good Afternoon Peter,
Thank you for taking the time to review us.
We're delighted to hear you were happy with the service you received from us! We always want to provide personal, top-quality service and we're so pleased we did so for you.
We hope to see you again soon,
The Metro Fixings Team
Easy ordering and fast delivery
Easy ordering and fast delivery, what more could you want?
4 February 2025
Reply from Metro Fixings
Good afternoon,
Thank you for taking the time to leave us a review.
We're delighted to hear we nailed it for you! If there's anything else we can help with, please don't hesitate to get in touch.
We look forward to seeing you next time,
The Metro Fixings Team
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