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Metro City Moves Reviews 

1
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TrustScore 3 out of 5

3.2

Moving and Storage Service
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Company details

  1. Moving and Storage Service
  2. also in
  3. Packaging Store

Written by the company

Metro City Moves is a family-run removal company founded in 2010 and based in South Woodford, East London. We provide professional house removals, office relocations, man and van, packing services, storage solutions, and end of tenancy cleaning across all London postcodes and surrounding areas within the M25. Every move is covered by £1M public liability insurance and goods-in-transit insurance up to £50,000. Our removal operatives are DBS-checked, professionally trained, and experienced across all types of London property — from Victorian terraces and warehouse conversions to high-rise new builds with strict loading bay requirements. We operate 24 hours a day, 7 days a week, and provide fixed, all-inclusive quotes with no hidden charges on moving day. Parking suspension applications, Congestion Charge, and fuel are included in every quote.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

All reviews

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1 review in the last 12 months

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Rated 1 out of 5 stars

Nonresponsive after multiple attempts

Unfortunately, after multiple chasers, they never responded to a quote request. And in spite of the claims on the website, no one picks up the phone at all, let alone 24/7!

Edit: Their quote form was filled out and they were chased by phone and email.

9 September 2026
Unprompted review
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Reply from Metro City Moves

Hi, could you please fill out our quote form using the link below?

https://metrocitymoves.co.uk/quote

Our team is available 24/7 and will get back to you as soon as we receive your details. At the moment, we can’t see any enquiry submitted from you, so please complete the form and we’ll be happy to assist you.

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