Clothing is decent but as of August 2025 there's massive duty fees on imports. If you live outside of Europe BEWARE. I paid $120 for clothing, $33 to ship it, then DHL demanded an additional $45 once... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve ordered a few pairs of boots over the past few months. They’re exactly as described and shipped very quickly. They are very reliable in terms of shipping, that’s for sure. They have that proces... See more
Wonderful customer service(at first my payment wouldn’t go through and I needed help haha), quicker than expected shipping especially over seas, and the product is perfect!!! This was the only place I... See more
Company replied
I don’t typically leave reviews but wow! It came on the day they said it would, in the most pristine quality and packaged together very nicely. No dumb Amazon boxes or something unsafe, just wrapped v... See more
Company replied
Company details
Written by the company
From the day we learned how to walk, we've attended metal gigs, concerts and festivals. For more than 15 years we sell official bands merchandise and since then we've pleased thousands and thousands of our customers. We choose the best products every day not only for our racks but especially for your wardrobes. We aspire not just to sell metal merchandise but to set borders for the metal trends as well. Welcome to METALSHOP.
Contact info
Bystřice 174, 73995, Bystřice, Czech Republic
- info@metalshop.us
- metalshop.us
4.2
Great
263 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Crooks
I placed my order and the transaction showed up in my bank. The next day I received an email that my order was cancelled. I payed them and they kept my money. My bank Is handling the situation and gave my money back. Now my bank will be going after Metalshop to get their money back. Metalshop never asked me for the order number that was attached to the transaction that was showing in my bank. They did not really try to locate my order on there end at. Unprofessional company and I hope they get shut down.
28 November 2022
Unprompted review
Reply from METALSHOP
Hello Corey! We really apologize for the inconvenience brought by this situation. Our system automatically cancels an unpaid order after a few days. An unpaid order means that the payment did not go through to us. Most of the time, transactions are refused or not authorized. However, you can always send us a message and we will do our best to solve your concern.
Great communication fast shipping
Great communication. Timely shipping and great item I could not get when I went to psycho fest in Vegas . Only place I found it was your site . Definitely will be checking on other items in the future. Awesome 😎🤘🍻
12 December 2022
Reply from METALSHOP
Hi Al! We're glad to know that you liked our products and you had a good experience with us! :)
Excellent service
Excellent service. Ordered shoes. Came on time. The shoes are perfect. My daughter is going to be so surprised!
30 November 2022
Reply from METALSHOP
Hello Henry! We're so happy you are satisfied with our products, we hope your daughter loved it! :)
Recent Orders
for being shipprd from Europe,my order was surprisingly shipped very quickly.
10 December 2022
Reply from METALSHOP
Hi Mike! Glad to know it arrived safely to you!
I can't give you a review yet
I can't really provide you with a review, I have not received my order. It has been since 11/9/22 since I have received an update on my order's arrival????
21 November 2022
Reply from METALSHOP
Hi Ron! We apologize for what seemed like a late delivery. Rest assured, we always do our best to reach out to the couriers in cases like this.
Awesome designs
14 November 2022
Reply from METALSHOP
Hi Sebastian! Thanks for leaving us a review! Glad you like the designs.
Well received
The shirts were the right size that I ordered and well packaged thank you
14 November 2022
Reply from METALSHOP
Hi Will! We're glad you have the right size of shirt, and that it arrived safely! :)
I still haven't received my order it's…
I still haven't received my order it's been over a month
11 November 2022
Reply from METALSHOP
Hello! We really apologize for this. You can always send us a message with the order number so we can further check it out.
Great coat!!!
The shipping was fast and the coat is perfect for winter, extremely warm and perfect size!!!
8 November 2022
Reply from METALSHOP
Hi Amber! We're glad you found the product perfect. Thank you for your support! :)
Shipping took a little while but was…
Shipping took a little while but was unaware it was coming from Czech Republic/Europe.....
Otherwise totally happy with my Order.....
Finally got my Metallica Long Sleeve.....
Definitely recommend 🤘
11 November 2022
Reply from METALSHOP
Hello! We apologize as the shipping took a while. This is because all our products are from Europe, rest assured we are doing our best in making sure we deliver it to you in the best condition :) We're glad you are happy with your purchase!
The boots arrived quickly
The boots arrived quickly! They were of good quality and a reasonable price.
1 November 2022
Reply from METALSHOP
Hello! We're glad you like the boots! Thanks for leaving us a review :)
Best Online Shop for Music Scene Clothing and the Entire Experience with Purchases
Every Order I have placed with your online store has been done exceptionally and with accuracy and great care for every order!
I have been pleased with how everything works in the ordering system and the layout when browsing and completing the orders, and every product I've received has arrived Internationally to the USA in perfect shape, exactly as described and pictured online. The level of attention to ensuring accurate information for sizing for each product and availability on the website is excellent compared to many other online web stores.
The variety of different brands you guys offer and the wide selection makes ordering from your website as the "go-to" place to be one of the best shops I've found compared to many others, and I intend on placing many more orders in the future!
8 November 2022
Reply from METALSHOP
Thank you so much for leaving a review! We are glad that you are satisfied with our products and service! :)
Great dress! Excellent seller and fast shipping!
22 September 2022
Reply from METALSHOP
Hello! Thank you for leaving us a review!
Good shoes good price
Nice shoes at a fair price. Sizing was true. Little darker than the pic but very happy otherwise.
11 October 2022
Reply from METALSHOP
Hi! We're glad to know that you are happy with the product!
Everything was great!!
10 October 2022
Reply from METALSHOP
We are happy to know you found everything to be great :)
Great seller!
11 October 2022
Reply from METALSHOP
Hi! Thanks for the kind words! We are always doing our best to provide a good service and products :)
Good prices, cool merch, but sizes run small
Good prices, great selection of shirts and merch, and fast shipping with tracking. However, the two Mercyful Fate shirts that I bought size XXL really are XL. They're smaller than XXL's I've bought before, including in Europe. Too small to wear comfortably.
9 September 2022
Reply from METALSHOP
Hello! We are sorry for this inconvenience on your end. We have a size chart on our product's description to help our customers determine what size fits them. If you have any questions regarding this, you can also send us a message anytime :)
Very satisfied with my experience!
Very satisfied with my experience!! Fast delivery sooner than expected! I ordered the wrong size and they were very helpful with the return, haven’t completed the return yet but my indication is it’s going to be fine!! I will order the right size from them again!!
3 October 2022
Reply from METALSHOP
Hi Marvin! We're happy that you're satisfied in your experience with us. We are always glad to assist you :)
Nice hoodie I'd order another again for…
Nice hoodie I'd order another again for sure! Rare find for a gift for my husband.
2 October 2022
Reply from METALSHOP
Hi! We're happy you loved the hoodie!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.