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METALSHOP Reviews 40

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TrustScore 4 out of 5

3.8

Music Store
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Company details

  1. Music Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

Siitä päivästä lähtien, kun olemme oppineet kävelemään, vierailimme metallikeikoilla, konserteissa ja festivaaleilla. Yli 15 vuoden ajan olemme myyneet virallisia bänditavaroita ja siitä lähtien olemme meillä on tuhansia ja tuhansia asiakkaita. Valitsemme joka päivä parhaat vaatteet hyllyihin ja sitä kautta sitten vaatekaappiisi. Olimme ensimmäiset, jotka löysivät joitain - nykyään vakiintuneita - tuotemerkkejä. Pyrimme metallituotteiden myymisen ohella myös liikenteeseen suoranaisia metallitrendejä. Tervetuloa METALSHOP.

Contact info

3.8

Great

TrustScore 4 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Shipping time failed

I chose a faster shipping and paid extra because I needed the items for a special occasion. The products arrived four days later than promised (too late for the party). I´m quite dissappointed - If you tell customer the exact shipping date, please keep it!

6 March 2026
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Reply from METALSHOP

Helllo!
Thank you for your feedback, and we’re really sorry to hear that your order didn’t arrive in time for your special occasion.

We’d like to let you know that your order was shipped on the same day it was placed. The delivery time shown during checkout is an estimated timeframe, which can sometimes be affected by the carrier. In the section where the average delivery times of individual carriers are shown, we also mention that we are not responsible for any possible delays caused by the carrier.

We truly understand your disappointment and appreciate your understanding. ⚡

Metal regards,
Team Metalshop

Rated 5 out of 5 stars

Fast delivery and items were as…

Fast delivery and items were as expected!

9 February 2026
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Reply from METALSHOP

Hey! 🤘

Thanks a lot for your great feedback! We’re really happy to hear everything arrived quickly and met your expectations. That’s exactly how it should be!

Hope to see you back soon for more awesome stuff. ⚡

Team Metalshop

Rated 4 out of 5 stars

Good

Good. Great quality

3 February 2026
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Reply from METALSHOP

Hi! 🤘

Thank you so much for your review! 😍
We’re thrilled to hear that you’re happy with the quality.

We hope to see you back soon! 🤘
Team Metalshop

Rated 1 out of 5 stars

I have not get the packet yet!

I have not get the packet yet!! How long it takes?

26 November 2025
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Reply from METALSHOP

We’re sorry your package hasn’t arrived yet! 😔
Please contact us with your order number, and we’ll make sure to sort it out for you as fast as possible. 🤟

Team Metalshop

Rated 5 out of 5 stars

Great as promised

Arrived in time, got stickers, great quality.

3 November 2025
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Reply from METALSHOP

Thanks for the perfect rating! We’re thrilled everything was in order. Rock on! 🤘

Team Metalshop

Rated 5 out of 5 stars

I found what I was looking for and it…

I found what I was looking for and it didn't take too long to receive it

4 September 2025
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Reply from METALSHOP

Metal fans like you give us purpose! Thanks for the review. Enjoy your merch! 🔥
Team Metalshop

Rated 5 out of 5 stars

Going to buy more

Lovely customer service and fast answering. 100% recommendation for the shop!❤️

25 August 2025
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Reply from METALSHOP

Your review is a (metal) music to our ears! Thanks so much! 🤟
Team Metalshop

Rated 3 out of 5 stars

Paid extra but late delivery

My friend was happy with the gift I gave, and I was happy about that too. However, I paid for expedited shipping, which cost €22, yet the order arrived 3 days late. It’s frustrating to pay extra when the item is delayed. If there’s no guaranteed delivery, then please don’t offer expedited shipping to customers if you can’t provide a refund. Thank you.

8 August 2025
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Reply from METALSHOP

Hello,

I'm really glad your friend was happy with the gift! At the same time, I completely understand how upsetting it is to pay extra for expedited shipping, only for the order to arrive late.

Could you please send us an email with your order details? We’ll be happy to check what we can do to make this right for you.

Best regards,

Team Metalshop

Rated 2 out of 5 stars

I ordered two affliction t-shirts

I ordered two affliction t-shirts. The quality of one of the t-shirts is severely lacking, especially for the 70 eur price range. The service is however reliable and the shipping is reasonably fast.

Edit: I created a complaint with this number: 2109128060, and then I got an email from you that you didn't get the complaint or something. Please, check your spam!

3 April 2025
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Reply from METALSHOP

Hi Doru,
We are very sorry to hear that the quality of the t-shirt did not meet your expectations 😔 We always strive to offer the best quality to our customers, so we would greatly appreciate any further information you can provide.
Would you be so kind as to contact us at info@metalshop.fi? This will allow us to discuss the matter further and find the best possible solution to the situation. 🤘
It's great to hear that our service was reliable and the delivery was reasonably fast. We appreciate your feedback and want to make sure you are happy with your purchase.
Best regards,
Team Metalshop

EDIT: Hello Doru, we are sorry but your email has been put in the spam folder so we could not have seen it. Please check your mailbox - we have left you an email with a solution. 🖤

Rated 5 out of 5 stars

Quick delivery and the products I…

Quick delivery and the products I ordered were very much the right size as described and feels quality to last.

5 February 2025
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Reply from METALSHOP

This makes us happy! Your satisfaction is the biggest reward for us. 🤟 Thanks for your support!

Team Metalshop

Rated 5 out of 5 stars

Everything went as planned

Everything went as planned. Thank you! One week delivery time to Finland.

6 September 2024
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Reply from METALSHOP

Thank you so much for your kind words! 😊 We're thrilled to hear that the delivery was quick and that you're happy with our service. Looking forward to your next order!
Best regards, your Metalshop team

Rated 5 out of 5 stars

Parcel arrived very fast.Shirts were…

Parcel arrived very fast.Shirts were good quality.

7 September 2024
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Reply from METALSHOP

Thank you for your positive feedback! 😊 We're happy to hear that your parcel arrived quickly and that you're satisfied with the quality of the shirts. We hope to see you again soon!

Best regards,
Team Metalshop

Rated 1 out of 5 stars

Didn't get my order

Didn't get my order. Their delivery company has lost the package and so on .. This was my first and also last time to order anything from here.

26 May 2024
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Reply from METALSHOP

We apologize that the delivery company lost the package. I recommend writing a review about the said delivery company because several other customers have lost their package due to logistical bottlenecks. Naturally, we will refund the order.

Why not to order from us? It is not our service that is not delivering but the delivery company.

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