Metaleks Reviews 

64
•
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

First off do not send payment until you proof the photo that they are using. Sent a Picture of my wedding reception to have printed and they added a full arm tattoo on my wife's arm. After their Horr... See more

Company replied

Rated 5 out of 5 stars

I am completely in love with my new metal prints from Metaleks! The print quality is incredibly sharp, the colors are beautifully vibrant, and they look stunning on my wall. The magnetic mounting syst... See more

Company replied

Rated 5 out of 5 stars

I'm a first time buyer, & lets just say it want be my last. I had 2 photos of me & my Grammy made on metal & they came out sooooo beautiful. Everyone that I showed loved them & the order didn't take l... See more

Company replied

Rated 5 out of 5 stars

I have ordered alot from metaleks, and so far they haven't disappointed me in any way, there product are just amazing, so is the quality and are worth the money, also the safe wall magnetic system o... See more

Company details

  1. Hobby Store
  2. also in
  3. Collectibles Store
  4. Figurine Shop

Written by the company

Your memories, interpreted by Metaleks. 🛠️ We craft premium custom metal prints, turning your selected visual into a high-quality masterpiece with stunning clarity. From bespoke personal pieces to official collaborations for exclusive art and posters, we deliver exceptional craftsmanship you can see and service you can trust. ✨


Contact info

4.0

Great

TrustScore 4 out of 5

64 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(64)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Mostly a scam

The product looks nice, but the competition is better quality at literally half the price.

Metaleks posters are not magnetic, and you will need to purchase a lot of magnets to stick to both your wall and the poster (They recommend nailing your magnet into the wall).

Fortunately, my posters arrived undamaged, but they refused to send any magnets, so I'll need to spend more on those and some adhesive.

If your posters have any issues I promise that they do not care.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Have a problem? Just cut the art.

My wife ordered a Christmas gift for me from Metaleks. One small and one medium sized piece. When it came in we noticed the package was damaged and upon inspection found that one of the corners on the medium piece was bent 90 degrees out. We contacted their customer service who sent a video on how to fix pieces that are slightly tweaked and not sitting flat. But that does not fix a 90 degree bend.

At this point they say tough luck, go get the corner cut off and offer to cover only a portion of the cut. Not sure about anyone else but would you cut the corner off of any of the pieces of art you have hanging and be ok with that? Especially paying full price for an undamaged piece?
Will not buy from them again. Customer service is non existent. Buyer beware. You have a 50/50 chance of getting what you order in a displayable manner. Check Reddit, lots of stories like this. My wife was unaware and we have paid for it. We will find a vendor who has good customer service in the future.

17 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered December 4th

Ordered December 4th, paid for fast shipping,it never showed up. Contacted their customer service, they told me due too black Friday and christmas that it would be delayed. Reached out a number of times and asked them when will I receive it they did not not even fill the request yet ,this was done some days after christmas. These people suck, don't use them. I still have not received my items and they even told me I didn't pay for express shipping when I asked for that money back. Even after I sent them proof that I did. Use anyone else very bad customer service.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Ordered off the website

Ordered off the website, for the price, I thought I was getting the metal piece. Much to my disappointment for well $55, I got a stupid printed poster. It’s AI generated, so I waited till Christmas My Son to open it who is an artist himself he respectfully said he didn’t like it. It’s not accurate at all. The ears are wrong The lines in the face are incorrect. still in the package, the plastic not take it off. I contacted the company no refunds no nothing pretty much told me to go screw myself. do not buy from this company. If you want a piece of junk poster, go to the dollar store and buy the same damn thing. This guy says he does this himself?? No-crap work.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Been over a month and still no items

Been over a month and still no items. Ordered the week of Black Friday. No updated tracking. No response from customer service. Was excited to give posters to my child for Christmas but never arrived. Would not recommend.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

It's been a month

It's been a month, still have not received my order... blamed it on black friday.. but I ordered it three weeks before black friday... paid for express shipping... extremely disappointed...

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Customer service is lacking big time.

So far have not received. The email I was sent confirming order has broken links that you can’t access for tracking or the store. I email and get a response it’s coming. The customer service here really sucks. Beware. I’m not sure I should have purchased. May have to contact bank for fraud.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Doesn't stick to Wall

First off all the prints have a big watermark on the bottom right. Second and most importantly, they do not stick to the wall. I bought 4 poster and none have lasted more than 2 weeks. I tried emailing and instagramming the company but have not gotten any response and its been months since I've emailed and DM'd. You will not be hearing from them once you get your order.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality and vibrant imagery

I was skeptical about this company as I've always used Displate in the past, but the art on Metaleks was really appealing so I decided to purchase two posters. They arrived in great condition and the images are STUNNING. Super vibrant and glossy. It took a while to ship to the US from China and I was worried they would be damaged but the packaging protected them very well. One of the posters looked like it might be slightly warped when I was adjusting it on the wall but it's not at all noticeable and given how thin the metal material is, it may just be the result of the magnet. Overall, I am pleasantly surprised and happy with my purchase and will order again

11 July 2024
Unprompted review
Rated 3 out of 5 stars

3 only for the print

3 only for the print. It arrived damaged, cant be used. Customer service experience overall not good. Once package delivered they cant help much. Offered 10 $ refund. This solution won't help hang it on the wall. The metal looks all dented.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Insane Arts

Its really insane, the designs are awesome but it takes a while if you‘ve got ur order, its def. worth it to wait a bit. Support is also really friendly and nice.👍

18 March 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a cristmas gift for my…

I ordered a cristmas gift for my boyfreind.
First i didnt recieve any information regarding track and trace, i wrote an email and they answered that they had alot to do why the delay.
After som time the track and trace arrived, but now I cant use the track and trace, its like it is fake + no answer when I have tried to reach out to them several times...

18 December 2023
Unprompted review
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