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Rated 5 out of 5 stars

I was having an issue with my account regarding a misunderstanding about a payment. Within 2 days of reaching out to get the issue fixed the metafy team had resolved everything. They had made it very... See more

Rated 5 out of 5 stars

I’ve used Metafy several times and everything has always gone perfectly smoothly. The booking process is quick and easy, and all my sessions were great. I had one small issue with an order once, but t... See more

Rated 3 out of 5 stars

i booked a coaching like 2 months ago and asked for a refund cuz the coach wasnt responding. talked to support and two agents told me to contact the coach directly. i told them the coach still wasnt r... See more

Company replied

Rated 1 out of 5 stars

Apart from the coaching for 1 hour being super expensive, the coaching I got was horrible. The coach was rude and didn't do as the coaching session had said/offered. I then said hi in the support chat... See more

Company replied

Company details

  1. Online Marketplace
  2. Coaching Center

Written by the company

Metafy is a platform where gamers don’t just get better—they build something of their own. We offer 1:1 sessions with champion-level players, in-depth guides, live events, and paid communities—giving gamers the tools to improve, grow an audience, and earn from something they love.


Contact info

4.1

Great

TrustScore 4 out of 5

55 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Coaching for 5 years with Metafy

I've been a coach on the platform for about 5 years now. They have more tools and developed aspects for a coach than anywhere else in the world. They are constantly updating and bringing new powerful tools for me to use. The checkout and scheduling system is why I started using them and now their events, guides and entire system is why im still around. Not to mention that having a 3rd party between a customer makes things much easier if you run across any odd characters. My experience with metafy has been a 10/10, if you are looking for the next coaching platform. I strongly recommend using this one!

16 September 2025
Unprompted review
Rated 4 out of 5 stars

My review was taking a bit long since I I…

My review was taking a bit long since I had gotten a payment from someone I was coaching (to my belief, admittedly I wasn’t paying much attention.) but the moment I had made a discord ticket, Support was quick to answer and take action. I love that it’s your own personalized ticket that they all can respond to. ❤️

30 August 2025
Unprompted review
Rated 3 out of 5 stars

Top 100 Professional Coach of 5 Years in RL

I have been Coaching for 5 years, almost 4 on Metafy. Initially I loved the site as it was straight forward and just made sense for both student and coach, but within the last year or so, the site took a turn for the worst imo. Feedback from my students saying that they have no idea how to navigate the site and I can echo that sentiment from my perspective as a coach. The UI is a completely overcomplicated mess.

Today I cancelled my monthly 'PRO' subscription and am done with the site. I am grateful for the opportunity the site initially gave me but I think it has turned into everything bad about coaching, massive mass produced slop offered in 'patreon' style groups to pull in the most money, congrats to the guys doing it making that money farming kids but I don't believe in the predatory nature of the site.

Taking a look at the RL section I can't help but feel the site has lost all integrity by having SpookLuke, a known scam artist who has ran coaching programs before and charged $1000s to students based on their income, on the site. I have coached his 'victims' personally. It's very predatory and at the end of the day I believe in giving my students valuable and unique insight 1 on 1, not mass produced slop aimed at scooping in as many people as possible to make the most money selling free info that you can get on YouTube.

But guess what? He is flying on the site, it's as if it was made for him as it can be structured the same way he has scammed 100s of people before. Now, if your site follows the same structure as a professional scammer and allows them to flourish, you tell me if you think that's a site with integrity, something that you want to invest your money into?

Take your money, and invest it into real authentic testimony backed 1 on 1 coaching with someone who actually cares about your improvement, not just a statistic to help them model their new program.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Metafy Coach since 2020.

Hi, I've been a coach on Metafy since 2020/2021.

The reason why I am still on Metafy is for four reasons:

- Availability to earn revenue from coaching sessions, paid guides, events, subscriptions, etc.

- *No fees on my side, a lot smaller fees on the student's side. Let's use Fiverr as an example; my hourly rate is $30. Since Fiverr has 20 % fees on my side, I had to bump my price to $35. I'd get $28 from an hour... but the best part of this is, the student would pay around $42. On Metafy, the student would pay around $32, and I'd get $30.

- Metafy Devs are extremely friendly, open to discuss, and when you report something, it's dealt with quickly

- Professionally looking website for gamers.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Trash, don't waste your time.

Trash, the coach didn't know anything about the game, the staff was rude, the told me to dispute the charge on my account, then my dispute was denied, but I didn't even care about getting my money back. The customer service persons name was Maki

6 July 2025
Unprompted review
metafy.gg logo

Reply from metafy.gg

Hi there! I'm sorry this experience was such a mess.

Just to clarify, Metafy doesn’t employ coaches. They’re independent and use our platform to offer their services. Internally, we try to resolve issues as best we can, but in some cases where we can’t take direct action, we suggest filing a formal dispute.

In this case, you chose not to dispute, which is totally your call, but if you had, we would’ve deducted the amount from the coach’s wallet and refunded you.

That said, I agree this could’ve been handled better on our side. We want every user to feel like they’re being taken care of, and clearly, that didn’t happen here. We’ll do better.

Thanks for the honest feedback and feel free to reach out to mela@metafy.gg directly so we can make this right.

- Mela

Rated 1 out of 5 stars

Its really bad

Its really bad. I bought Orant services, 100 houres or more to radiant for 619 dollars. Well worth the money I thought. My current rank was ascendant 3 at the time. After 16 houres, I had a dissagrement with Orvant. Nothing serious. He didnt show up to lessons, and rescheduled around 70-80 % of them. Then I got a notice because I was to late for one lesson that it was a breach of contract. I apologized, and notified him that he alone has done this several times. After that: no contact at all.

Metafy at first responded, and was helpfull. To a point. I got 100 dollars and agreed to keep trying with Orvant. After 3 months he is not responding on sessions, discord or emails at all. I documented this, and reached out to Metafy who are not responding any more.

So stay clear of this site, if you dont want to loose your money that is.

20 March 2025
Unprompted review
metafy.gg logo

Reply from metafy.gg

Hi Kenth - really sorry this left such a bad taste in your mouth.

To clarify a few things: Metafy Partners manage their own schedules and relationships with their clients and students, but once you flagged issues, we stepped in. We added $100 in credit out of pocket, tried to get things back on track, and looked into refunding the original PayPal payment—but it was too old for us to process. We encouraged filing a dispute, and if that had worked, we would’ve covered it by deducting the balance from the Metafy Partner's wallet as part of our T&Cs. That’s standard on our end when things go sideways.

You’re right to be frustrated. This isn’t the experience we want for anyone. Since then, we’ve added new limits on bulk 1:1 sessions to prevent situations like this from happening again.

Metafy’s still a growing platform—and while we’re proud of how many gamers have found real value here, we’re always working on getting better. Appreciate you sharing your experience.

—Team Metafy

Rated 1 out of 5 stars

Website is a scam

This website is a scam and a waste of time and money. I purchased a session with one of their coaches and selected a date and time for the appointment. When the scheduled time arrived, nothing happened, and I was prompted to reschedule. Each time I attempted to reschedule, the same issue occurred, which eventually led me to request a refund. It was only then that the coach finally reached out to me, explaining that he had been busy. Even if this website is legitimate, the way they conduct business is unacceptable. You can't take people's money and then ignore them until it's convenient for you, especially while giving them false timelines for when the service claims it will be delivered.

24 November 2024
Unprompted review
metafy.gg logo

Reply from metafy.gg

Hey Reginald!

First: ouch.
Second: respectfully, that’s just not true.

Metafy has provided value to thousands of players and our team is always here to help when things go awry. I don’t recall our interaction, but if something genuinely went sideways, we’re happy to make it right. Just email support@metafy.gg and mention this review—we’ll take it from there.

- Mela from Metafy

Rated 5 out of 5 stars

Only positive experiences throughout a year.

I play Chivalry 2.

Throughout the past year I have purchased 6 gameplay review sessions and 2 hours and 30 minutes of coaching.

I have had some issues where i needed to reach out to support and i was blown away with their professionalism, generosity and just being down to earth.

My only criticism would be that there are currently only two coaches available. And there is a huge quality difference between the two.

With one of them I feel he is trying to do the least as possible while taking as much money from me as possible. And he does not seem that knowledgably about the game either. I sparred him during coaching and he is clearly a top player, but his understanding of the game (or rather his ability to teach deeper concepts) was quite limited and I was disappointed. I thought maybe i was too quick to judge so i gave him another chance by buying a gameplay review, but it resulted in the same experience. He gave me very little feedback and the feedback itself was of poor quality. It's like a newbie teaching another newbie. Terrible experience.

The other coach felt like the opposite and it's the one I am currently using. He can come across a bit arrogant, but for now it is a small price to pay because I am blown away with the level of knowledge he has about the game.

My point with these extremely detailed accounts of coaches, is that there is no guarantee of the quality of coaches you find on Metafy. It's sadly up to luck. They might be really really bad, or really really good.

22 April 2024
Unprompted review
Rated 1 out of 5 stars

HORRIBLE COACH I GOT IN HISTORY OF…

HORRIBLE COACH I GOT IN THE HISTORY OF COACHING. SO I ORDERED COACHING FOR TEKKEN 7 FROM A GUY CALLED PEPPER BEEF 2 SPICY. HE WAS A JERK FULL OF EGO. I ORDERED 30 SESSIONS FROM HIM. BUT AFTER A FEW SESSIONS HE STOPPED RESPONDING. HE WAS NOT EVEN OFFLINE ON DISCORD. HE WAS NOT ONLY ONLINE BUT PLAYING GAMES BECAUSE HE ENABLED THE GAME NOTIFICATION FEATURE ON HIS DISCORD. I WILL NOT RECOMMEND METAFY BECAUSE THEIR COACHES ARE JERKS. ALSO, THEY HAVE BANNED METAFY ACCESS IN INDIA. THIS IS PURE RACISM ON THEIR PART. HOWEVER, I HAVE CHECKED THROUGH PROXY THAT THE SAME COACH IS STILL PROVIDING COACHING SERVICES.

15 October 2023
Unprompted review
metafy.gg logo

Reply from metafy.gg

Hey Sahil. We’ve built Metafy to connect players with other top-tier players, and while thousands have had great experiences, clearly yours didn’t go the way it should’ve—and that sucks. We're sorry about that.

To clarify: these gamers on Metafy aren’t our employees. They use the platform to offer their services directly, kind of like how creators use Etsy or instructors use Skillshare. That said, we still care deeply about what happens on our platform—and when things go wrong, we want to make it right.

It looks like your experience was back in April 2024, and if the partner really ghosted you after you paid, we’d absolutely want to know. Please email support@metafy.gg so our team can look into it.

As for the access in India—that was temporarily limited during a spike in spam accounts. It wasn’t personal or targeted. It was just a technical step while we figured things out. That’s long since been resolved.

Thanks for flagging this. Even when it’s hard to hear, it helps us get better.

Rated 1 out of 5 stars

Horrible Experience Metafy

Apart from the coaching for 1 hour being super expensive, the coaching I got was horrible. The coach was rude and didn't do as the coaching session had said/offered. I then said hi in the support chat, Jesse said "Hi how can we help you?" and it's been 2 days this person has not responded at all! They're going to say some bs like "its been too long now you cant receive a refund" but yeah obviously because you took so bloody long to respond!

8 January 2024
Unprompted review
metafy.gg logo

Reply from metafy.gg

Hey! Totally hear you—and you're right to expect timely replies.

If your message came in over the weekend, that might’ve been the delay. Until this year (2025), we didn’t have full weekend coverage, but the good news is: we do now. We've expanded our team, and our response time has been cut down significantly.

Appreciate your patience, and if there's anything still unresolved, let us know—we’re on it!

Rated 1 out of 5 stars

I wish I could give a zero

I wish I could give a zero. A total scam. They sell coaching sessions with people that appear to have no idea they are even listed on the site. We signed up for a coaching session with a Pokémon trainer. Paid $60 for the session. After attempts to arrange the session the “coach” never responded. No response from company. After complaining they eventually offered to refund the session credit so I could start over with someone else who wouldn’t respond. After requesting my money back they then said it had been too long and I couldn’t get a refund back. Next time I’ll just contact person directly via Twitter. Working through the company seemed safer but I was obviously wrong about that.

12 December 2023
Unprompted review
metafy.gg logo

Reply from metafy.gg

Hey Matt—that’s a frustrating experience, and I’m really sorry it played out that way.

Just to clear things up: we don’t list anyone without their knowledge. Every Metafy Partner signs up and manages their own account. That said, we expect them to follow through once a booking is made—and if they don’t, that’s absolutely something we take seriously.

We do offer refunds when sessions fall through, and our policy allows for flexibility even beyond the one-year mark. If you reached out and didn’t get the support you needed, that’s on us, and we’d like to make it right.

Please email support@metafy.gg so we can take another look. Even if it’s been a while, we’re happy to help.

Rated 1 out of 5 stars

BEWARE

BEWARE: Company is a disgusting money grabber that steals your money. If you want to cancel your subscription they just prolong it for a year and you get charged without a second thought, losing hundreds of dollars.

EDIT: 16/05/2025. Thanks for the update after 2 years. Sent email, contacted my attorney.

30 September 2023
Unprompted review
metafy.gg logo

Reply from metafy.gg

Hey—this isn’t accurate, but I get why you’re upset.

We respond to refund requests within a day, and we honor cancellations and full refunds within 72 hours of purchase for Metafy Membership. Beyond that, we credit your account every month you're subscribed—those credits never expire and can be used toward coaching, so the membership ends up paying for itself if you’re active on the platform.

If you feel something slipped through the cracks, email support@metafy.gg. We’re always happy to take another look and make it right.

Rated 5 out of 5 stars

Billed without my awareness.

I started getting billed without my awareness and before I realized it had gone in for 11 months. I reached out to customer service and after explaining and giving the necessary info I got refunded all of the charges. Very quick responses and complete clarity. I have complete faith in this company.

18 August 2023
Unprompted review
Rated 1 out of 5 stars

wanted refund

wanted refund, but got store credits... used wecoach.gg instead

3 July 2023
Unprompted review
metafy.gg logo

Reply from metafy.gg

Wanted a refund but got site credits? Totally fair to be confused. That’s our default so you can jump right back in—but if you’d rather have the money sent back to your card or PayPal, just ask. We do that too. No hoops, no drama. Just email support@metafy.gg and we’ve got you.

Also, respect for trying out wecoach.gg. We love a little competition—keeps us sharp.

Rated 1 out of 5 stars

Bad service, no refund

Hired a coach. Coach constantly would reschedule, be late, or forget about my sessions. Contacted customer service for a full refund with screenshot proof; denied refund. Unbelievable.

16 February 2023
Unprompted review
metafy.gg logo

Reply from metafy.gg

Hey—that sounds incredibly frustrating, and I’m sorry you had to deal with that.

We expect Metafy Partners to show up on time and follow through. If they don’t, that’s not acceptable—and if you sent in proof, it absolutely should’ve been reviewed carefully. We do issue refunds when sessions are missed or rescheduled excessively, so if something was overlooked, that’s on us.

Please email support@metafy.gg (if you haven’t already) and include your ticket number or screenshots again. We’ll take another look—happy to make it right.

Rated 5 out of 5 stars

HONEST AND EFFICIENT

I booked a 130 USD/h session out of impulse then instantly regret (not because of the coach, it was just too expensive and I shouldn't have done that). I contacted support istantly and explain them the situation and even if they owed me nothing (as it was my fault) THEY ACTUALLY REFUND ME BACK ON PAYPAL (even tho they generally only give you credits). I was so flabbergasted that I wrote them again to thank them and tell them I was gonna review them positively here and they were so happy they gave me a 30% coupon in case I'd come back.
My heart clenched. I'll definitely buy again, maybe not 130USD/h but definitely will. HONEST AND EFFICIENT.

26 January 2023
Unprompted review

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