Meta Reviews 1,442

Worst support team on the planet.

My account was restricted for zero reason and they tell you on the support call that it will be fixed but it never will

I was wrongfully banned 5 months on Instagram. I have sent numerous emails and have literally tried everything to get real help. There is ZERO help. Meta sucks.

My Meta Business account was easily hacked by someone and they used 3rd-party automated Ads to drain my money from my bank card and even from my PayPal account. When I reached out to Meta’s Customer Support they never contacted me back, only blocked my Meta Business account but never returned my stolen money. This is absolutely ridiculous and unacceptable Business model by Meta, they are scam, never will use any of their products anymore.

If you purchase on META you will get screwed 1heir advertising is a TOTAL FRAUD!!!!!!!!!

I have an Oculus Quest 2. I have to spend 5 times more time on troubleshooting than actually using the product. Every single time.

Quest 3 headset worked out of the box. Updated via Horizon application per on screen instructions from headset. Reboot and now will not pair with my phone now. Permissions etc all good. Suffice to say with today's technology it should just work! Returning post haste. Who want a product you have to fight to gwt working???

This company has very poor customer service. Responses are quick, but full of useless drivel and never address the issue at hand. Response are either from a script or AI generated.

A company that you should avoid at all costs.

No human interaction, what a joke of a business. I stopped advertising with them, spending thousands, best thing i ever did.

Used spend lots of money advertising with Meta, I'm guessing they just have so many customers they just don't care.

I ordered a pair of AI glasses, they will not supply me with the address that they delivered it to, it was not the delivery address, but they have been activated so I’ve been charged. Don’t buy from

E2EE doesn't allow cross-save across devices even with The damn pin code it tells you to keep safe.

If you want to start saving messages on a different device you use, for example i mainly use Phone and wanted to use PC messenger for today. I would need to DELETE all messages saved on my PHONE to start saving NEW messages on PC.

Not to mention how impossible it is to recover accounts or actually remove suspicious activity from any kind of Meta account. Plus every Meta social media app is extremely toxic and full of people being extremely hateful with no real consequences.

Avoid all things created by Meta if you can.

They are no good at preventing hackers. I reached out to Meta and Facebook and nothing has been done This is the third and final time I will be allowing them to hack my accounts everytime I open them. They are using someone else's credit card on my account to create Temu and Chinese Garbage accounts. TrustPilot does not allow us to add screenshots for proof but the person from Singapore/Vietnam is using the
Mrotzis.com handle

I pay for their Set and I got BANNED few days later
Now i can't even use Meta quest 3 now

if they choose to delete my friend meta account too with it as meta is linked with facebook

my Instagram and Facebook accounts were suspended without clear reason, and the appeals process never got a response.

Expensive replacement hand control - and no battery
(Got it due to losing original)

I recently purchased a pair of refurbished Ray-Ban Meta Wayfarers, and unfortunately, they arrived with a defect: the left speaker simply didn’t work. After contacting customer support and going through numerous troubleshooting steps, I was told that the serial number I provided was linked to another product that had already been returned and refunded. This created a confusing cycle, and when I finally got through to another advisor, the call was abruptly ended. I had to start the entire process over again with yet another representative. In the end, I opted for a refund, as I couldn’t face more delays, especially with Christmas Day approaching. Overall, the service was disappointing, and I feel let down by the entire experience.

Meta is an ass company, all down top their VR and whatever else they own. Nothing is good about them, their products are shit. Their PC app is even more horseshit, every update which are forced they've broken something. Even products that 150 a pop, they break them and blame you. I hope they go backrupt, I hate every one of their products and their wackass CEO. Nothing they make is good, it's all ass and more ass. Please stay away from them, just wait for Steam and Valve to actually give you quality stuff. Unlike this uglyass wasted company. Screw off from this flop.

I bought in the online store, the purchase was supposed to be delivered in December 17th, they promised it in the moment of the purchase.
Today is December 23rd and my order wasn’t even shipped yet.
This order was a Christmas gift for my nephew and now I just don’t have any other gift for him.
I talked in the customer support for 3 times already. They say they are investigating the problem, I don’t care what happened with the package, if they lost the package they have the obligation to send me another. I have no time to wait for them to investigate the problem, I don’t care if they lost the package, I just need the products I paid for.

Meta has refused to offer support for my mobile number being lost, therefore I am locked out of my account, which I had spent money on.