Merit Mushrooms Reviews 

214
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally fresh, high-quality products and express delight over the remarkably fast delivery service that ensures orders arrive on time. Furthermore, many people find the mushroom growing kits incredibly easy to set up and maintain, while also appreciating the impressive variety offered for culinary and health reasons. However, some reviewers were not happy with occasional delivery disruptions and the setup of the packaging. A few customers reported receiving soggy, rotted, or mouldy mushrooms because moisture became trapped inside the wrapping when packages were delayed or left out.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the delicious taste, high quality, and... See more

Quality

Users describe positive interactions with quality, expressing deep appreciation for the fresh, delicious... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt arrival times and quick... See more

Order

Clients share positive opinions on order, frequently praising the prompt delivery, excellent quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered both a growing kit and fresh mushrooms now and both have been great. Watching the magic happen with the easy to use growing kit and then harvesting our home grown pink oyster mushrooms.... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with my mushrooms! King Oysters, Maitake and Pink Oysters - all delicious. They arrived promptly, beautifully packaged and super fresh. Will be ordering again for sure!

Company replied

Rated 5 out of 5 stars

Second order from Merit Mushrooms - They deliver quickly and are very helpful if you need to ask advice. I will most certainly be back for more - my first order for a King Oyster mushroom fruiting bl... See more

Company replied

Rated 5 out of 5 stars

I ordered a few ready to fruit blocks in the past and all blocks are always high quality producing great mushrooms. This order came extra fast so waiting now for lion's mane mushroom to appear. Highly... See more

Company replied


Company details

  1. Farm

Written by the company

Merit Mushrooms is a small, quality-focused gourmet mushroom producer that grows fresh mushrooms that are picked for the customer alongside selling other mushroom growing products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

214 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(214)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service

28 June 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Many thanks for your review! We look forward to being of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Great for using for vegan meat…

Great for using for vegan meat substitute for my daughter. Ordered loose so was a bit wary they might be damaged but no need to worry

29 June 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Suzanne,

Many thanks for your review! We try our best to pack fresh mushrooms in the parcel to avoid any issues and we are glad to hear that it worked out for you!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Quick Delivery

Lions Mane arrived within two days of ordering and was fresh and delicious.

29 June 2025
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Reply from Merit Mushrooms

Hi Jim,

Many thanks for your review! We are really glad to hear that you enjoyed our prompt service and delicious mushrooms!

Best,
The Family at Merit Mushrooms

Rated 4 out of 5 stars

Delivery predictable regular and the…

Delivery predictable regular and the mushrooms are lovely and fresh.

28 May 2025
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Reply from Merit Mushrooms

Hi,

Thank you very much for your review! We'd love to hear feedback from you about what we can do to get your experience up to a 5-star worthy rating! Please get in touch via email at contact@meritmushrooms.co.uk

Best,
The Family at Merit Mushrooms

Rated 4 out of 5 stars

Received order in perfect condition

Received order in perfect condition, with no delays. I will be a returning customer.

My only feedback would be a reduction in either price, free delivery, or a lower minimum order quantity to qualify for free delivery.

Thanks

30 May 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Paul,

Many thanks for your review! We try our best to offer the best price possible to our customers in exchange for the highest quality and freshest products available! We are continuously looking at finding new ways to improve our offerings to our customers, even despite the challenges we face as a small family-run business!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Mushrooms are always fresh and the best

Mushrooms are always fresh and the best quality. I’m happy buying from here

29 May 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for your review! We try our best to offer the highest quality and freshest mushrooms possible!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Great product for all the family

Despatched and delivered in excellent time. Well packaged as well. A very interesting purchase which is giving our family hours of enjoyment watching the progress of the mushrooms. Very easy to set up as well.

28 May 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Many thanks for your review! We look forward to being of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Fantastic mushroom grow kits

The mushroom growing kit was sent as a gift as I have previously sent them before and they have been fantastic. Merit Mushrooms are easy to deal with and even wrapped the grow kit in gift paper! I would highly recommend them for both their grow kits and the fresh & dried mushrooms.

27 May 2025
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Reply from Merit Mushrooms

Hi Heather,

Many thanks for your review! We love to hear that you had great experiences with us! Looking forward to being of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

The shitake were so fresh

The shitake were so fresh and the best I’ve had so far. The Rieshi were great too.

3 May 2025
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Reply from Merit Mushrooms

Hi Rebecca,

Many thanks for your review! We look forward to being of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Many thanks for your review! We look forward to being of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 3 out of 5 stars

Delivery Days

Lion's Mane mushrooms are incredibly good, but delivery day was mid week-when I'm working during the week I need quick recipes - they need a little more thought than other mushroom varieties. If they could move the date to a Friday I would reconsider restarting the subscription, then I'd have more time to plan.

27 April 2025
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Reply from Merit Mushrooms

Hi Fiona,

Thank you for your review. As mentioned in our email, we’re happy to arrange a different delivery day. However, we didn’t receive a confirmation from you regarding this.

Please get in touch as we can certainly do this!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Excited

Arrived quickly, good instructions

3 May 2025
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Reply from Merit Mushrooms

Hi Nic,

Thank you very much for your review! We are glad that your order arrived quickly and the instructions are clear!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Great customer service

I had a slight issue with my delivery and I contacted Merit mushrooms who were very swift in correcting the problem. Very pleased, thank you.

28 April 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Brendan,

Many thanks for your review! Even though sometimes things are out of our control and issues may arise, we always try our best to ensure a great experience!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Great product

Great product, fast delivery.📦 🍄 🍄‍🟫

5 April 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Many thanks for your review! We hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Excellent product.

3 April 2025
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Reply from Merit Mushrooms

Hi Rumi,

Many thanks for your review! We hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Great mushroom kit easy to grow very productive

Quick delivery - mushrooms have grown brilliantly had first harvest a week later

31 March 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for your review! We hope that you have enjoyed the growing journey so far! If you have any questions, please let us know!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Wonderful mushrooms

Wonderful mushrooms, fast shipping, highly recommended!!

27 March 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Tteodora,

Many thanks for your review! We try our best to offer the best products and services!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Lions mane good experience

Good price, quick delivery and good size for lions mane I bought. Happy with that

1 April 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Paul,

Many thanks for your review! Glad to hear that you enjoyed your Lion's Mane!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Great packaging and a speedy delivery

Great packaging and a speedy delivery
Mushrooms had a great taste

31 March 2025
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Martin,

Thank you very much for your review! We are really glad to hear about your positive experience!

Best,
The Family at Merit Mushrooms

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