Merinannies Ltd Reviews 47

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kind, patient, and professional approach, often highlighting their ability to keep children happy and engaged with various activities. Many people found the service to be excellent, bespoke, and efficient, making their holidays more relaxing and enjoyable. Reviewers frequently mentioned feeling comfortable and assured, with children warming to the nannies immediately and looking forward to their time with them. However, some people were dissatisfied with the service, citing concerns regarding supervision.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising the nannies for their professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the amazing nanny service,... See more

Holidays

Clients share positive opinions on holidays, particularly praising the childcare services that allow parents... See more

Based on these reviews

Rated 5 out of 5 stars

Thank you very much for your assistance in organizing our nanny for our stay in Courchevel. We absolutely adored Markella and would highly recommend her to others. Her kind nature and passion for... See more

Rated 5 out of 5 stars

Merinnanies provided an excellent nanny Kate in La Tania who our son really warmed to. The service was very bespoke which was excellent, involving pick up post ESF ski school in the mornings, going ba... See more

Rated 5 out of 5 stars

This company were great at helping us find the right nanny for us and even at relatively late notice. We had a wonderful experience with our nanny, Ronja and she couldn't have been more helpful. The c... See more

Rated 5 out of 5 stars

We had an amazing experience and would highly recommend. Rita was such a hit with our son and I felt so comfortable leaving him in her care. She was kind and warm and very professional, keeping me upd... See more


Company details

  1. Child Care Agency
  2. Ski Holidays

Written by the company

Merinannies is a Premier Childcare Service Offering Private Nannies Across the French and Austrian Alps. Operating in Meribel, Courchevel, La Tania, Val Thorens, Chamonix, Megeve, Morzine, La Clusaz/Grand Bornand, St Anton, Lech, Ischgl Merinannies ensures an excellent and reliable nanny service for skiing families. Merinannies offer full time care, part time care, evening babysitting, night time care and seasonal care. All their nannies are DBS checked, first aid trained, and fully vetted.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent nanny in Three Valleys

Our nanny Markella in La Tania was excellent.

She was very kind, polite and quickly struck up a lovely relationship with our son in the short time they were together.

She was reliable, flexible and achieved a good balance between doing fun vs more constructive activities with him.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Melody was amazing with our 4 year old…

Melody was amazing with our 4 year old son. He wasn't keen to have a nanny and was quite upset when I left but within 5 minutes Melody had worked her magic and sent a photo of him happily making something for me. Can highly recommend. This is the second time we have used Merinannies and I'll be using them again when we come next year!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

St Anton Nanny Care

My wife and I were in St. Anton for a ski trip and we were looking for child care for our daughter for a few days so we could enjoy some skiing together.

Merinannies were incredible at facilitating and matching us with a nanny, and more importantly, we got the most incredible care for our daughter. I will definitely be reaching out again in the future!

Thanks again!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great nanny!

We were very pleased with Amelia. She arrived early everyday. Communication was super easy and she took onboard all the information we provided regarding our daughter. She made every effort to adapt the morning activities to align with my daughters nap time, and made sure she had lunch early enough so they could make it back for a nap at 12pm.
She was so friendly and had a really calm energy which I think helped our daughter feel comfortable immediately.

Thank you so much!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

We booked with Ivette for a week ski…

We booked with Ivette for a week ski holiday in Chamonix, and our 17month old baby is super happy with her and we deeply appreciate Ivette for everything! Definitely will choose her for a next chamonix season🤗🤗😋😋

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Wow - what an amazing service you are providing! Najoua was excellent, extremely communicative prior to starting with us and kept us informed throughout her time with our son via WhatsApp. She followed our routine exactly as asked and kept up fully in the loop. Thank you to Najoua and to Katia for helping us to organise. An amazing company that enabled us to enjoy some skiing whilst safe in the knowledge that our 4 month old son was in very safe hands. Thank you!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Merinannies…

It was a pleasure to use Merinannies for the 4th time. Each time we have had a different nanny (due to visiting different resorts each year) but we fully trust the vetting process and have always had excellent nanny's for our two daughters (aged 4yrs and 1yr). This time we had Rita in Les Gets and she was absolutely brilliant. She took excellent care of our children and we felt instantly at ease to leave them in her capable hands. She brought fun toys for them to play with in the chalet and took them to play in the snow too. Would highly recommend Merinannies to close family and friends for making sure your precious children are so well cared for and having lots of fun.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service in Avoriaz

Excellent Nanny service. This was the first time we had used a nanny rather than Ski SCHOOL and the children preferred it. Our nanny got in touch the day before to learn more about our children. She arrived in good time and had bought activities to do, but she also planned activities throughout the day such as igloo building and sledging. Our nanny kept in contact with us throughout the day and sent photos of the children doing the activities I highly recommend this agency.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

We have used Merinannies twice- highly recommend.

We have used Merinannies twice, both times being exceptional. It’s a daunting feeling leaving your children with somebody you’ve not met before, whilst abroad. However, both times we used merinannies we felt extremely comfortable and assured, from reading a profile of the nanny before the holding, meeting and settling the children on the first day, and seeing how happy our children were with both Nanny’s each year. I can’t recommend this company enough, for peace of mind and to have some time to enjoy the slopes yourself.

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Overall wonderful experience and would…

Overall wonderful experience and would definitely recommend! The service was professional and my toddler had a great time with her nanny! she was so warm and kind and brought toys for my daughter to play with and took her out sledding!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a fantastic experience

We had a fantastic experience. They arranged a nanny for us very quickly, and thanks to their help our vacation was relaxed and truly enjoyable. Traveling with four kids can be a lot, but having such a caring nanny made all the difference. We could fully enjoy our trip knowing the children were in great hands. Highly recommended.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Reassuring & Fun

They were brilliant, made our holiday really relaxing knowing the children were in good hands and they were so excited at the end of the day to tell us all about theirs which was such a good sign. Will definitely use them again.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Merinannies for making us feel at ease

I can’t thank Merinannies enough providing the perfect nanny for our two little ones whilst on our ski holiday. The communication we had with the company was very consistent which made us feel at ease and from the moment we met our nanny we had full trust in her with our children. Merinannies helped us make our ski holiday even more amazing and we will definitely be using them again next season. Thank you!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional Nannies

A unique agency with very high standards, and a substantial network of professional Nannies. Each time the quality of the provided services is of the highest standards. Fully recommended

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Merinannies a great experience

We have used Merinannies on several occasions throughout the years and can only say the service is absolutely brilliant. This week in Courchevel we used a very professional and experienced nanny who made every effort to accomodate us when needed and made sure the children were safe and entertained , including our baby. We cannot recommend them highly enough for the seamless service Merinannies provide.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Irresponsible nanny

I couldn’t be any dissatisfied with the service , the nanny picked my 11 years old daughter left her unattended to go and get her car , instead of taking care of my child as she was supposed too .
I do not recommend this service to anyone, you pay for a service and you truest that tour child will be in an good hand and you both won’t be dealing with this situation. Think twice before getting a nanny to make your day or nights easier, it might be a nightmare.

9 March 2026
Unprompted review
Merinannies Ltd logo

Reply from Merinannies Ltd

Hello Bruna, we are sorry that your experience did not meet your expectations, and we are truly disappointed that this situation occurred. We take the safety and well-being of children in our care extremely seriously. The statements in this review however do not reflect the professional service provided by our nanny and are misleading and factually incorrect.

We were extremely flexible in accommodating your needs, including several last‑minute changes to the booking details. On the day of the service, our nanny collected your daughter from the agreed meeting point at a restaurant located on the ski slopes at Baies. The meeting location was provided at the last minute and required the nanny to cross multiple pistes on foot to reach the restaurant, which she did while still arriving on time.

From the beginning of the interaction, the situation proved challenging. Your 11 year old daughter was dismissive, repeatedly refused to follow instructions and at one point skied away without the nanny’s approval, requiring the nanny to search for her across the slopes. While attempting to locate her, the nanny fell on the piste, which was a dangerous situation in itself. Your daughter later contacted the nanny to say she was inside a nearby shop.

The nanny’s plan was to walk together to her car, which was parked a very short distance away, and then drive your daughter to the chalet. However, your daughter repeatedly refused to walk despite multiple attempts by the nanny to encourage her. The nanny attempted to arrange a taxi but none were available and also contacted you to assist with booking one but received no response. As a last option, the nanny briefly went to retrieve her car, which was across the street, intending to immediately return and drive your daughter to the chalet.

Shortly after, we understand that your daughter contacted you claiming she had been left alone, which does not reflect the situation as described above. The nanny then took your daughter safely to the chalet, after which you asked her to leave.

The nanny involved is an experienced professional and a mother herself. She handled what was clearly a difficult situation calmly and responsibly while navigating challenging terrain and a lack of available transport from the slopes.

Following this, you expressed dissatisfaction and cancelled the second nanny booking only one hour before it was due to begin. The first nanny had also not been paid as instructed. Despite this, and in order to resolve the matter amicably, we chose to waive the cancellation charges.

Given the above circumstances, we believe this review presents a very misleading account of what occurred and does not reflect the professional standards we maintain. Our agency works with many families each season and our overwhelmingly positive feedback reflects the level of care and professionalism our nannies consistently provide.

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