Mercy Hospital Reviews 14

TrustScore 3 out of 5

2.8

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Company details

  1. Private Hospital
  2. Home Health Care Service
  3. Hospital
  4. Pharmacy

Information provided by various external sources

Mercy is southern Maine’s regional health care system, balancing clinical excellence with compassionate care. 207-879-3000 or toll-free 800-293-6583


Contact info

2.8

Average

TrustScore 3 out of 5

14 reviews

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Rated 2 out of 5 stars

Dinner is always cold

Dinner is always cold. Make sure you order a cold plate because nobody will warm it up for you. Most of the nurses are pretty good. They’re attentive and nice to you,knowledgable and intelligent. but there are some bad ones for sure especially on the weekend. Certain aides called CMA’s. dont like it when you put on a call light, maybe because the nurses wont help to answer them or in this case, they would prefer socializing. I put my call light on three times today, the cma got mad and unplugged it. I did tell her 3 times today that it was broken, please replace it with another one since my roomate left and no one replaced her

1 February 2026
Unprompted review
Rated 5 out of 5 stars

“Mercy” really fits this place

I’ve been to plenty of hospitals over the years, but this place really stands out. My sister has been here in labor and delivery for almost four weeks now, and the staff has been exceptionally kind every step of the way. And from everything I’ve heard, Dr. Allaf has been an amazing doctor.

Honestly, I was a little worried at first since it’s not one of the big-name hospitals. But I can say: if you want your loved ones to be truly cared for, this is the place to go. The name “Mercy” really fits this place, and all I can say is Thank You Mercy, for taking care of my dear sister and future niece.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Mercy General hospital in Sacramento California off J Street SUCKS!!

Mercy General hospital in Sacramento California off J Street COMPLETELY SUCKS!!
Back in August 2022 my fiance went severe pains and her lower back went to the Mercy General emergency hospital. Due to the heavy duty pains that she suffered she could not move a single inch without agonizing and she needed me to help her with movement and getting around to doing the things that she herself could not do that would be very easy and simple to do in movement such as going to the restroom. It was very painful for her whenever she bent down or sat down she would be an utter agony. This was in the emergency room and the clinic in the emergency room the people who signed her in Just sat there at their desk and did absolutely nothing. Now it is our choice of what we wish to do with our bodies whether we want to get vaccinated or not or whether we want a COVID test or not. Well it was my choice and I had every right to not be vaccinated but I was willing to wear a mask and gloves and take precautions for the sake of making sure everyone was okay. LATER ON I was allowed to only have a mask on with my fiance at the Sutter Health hospital and which was the one that she passed away at. Sutter Health hospital allowed me to be with her wearing a mask and not be vaccinated and they remove my mask to give her a kiss in the face while she was in the ICU before she died.

On the other hand Mercy General hospital in Sacramento California off J Street didn't give a damn! They said that didn't matter how I wish to wear a mask and keep my hands clean, and because of the matter of that I was not vaccinated I cannot be with my fiance and I had to leave her in the emergency room when she was writhing in utter agony. The administrative clerk tall short black haired Caucasian imbecile, really stupid who had zero record for my fiance's condition or didn't even care that she was in other agony told her that I had to leave her in the hospital. They didn't have anybody be with her in my place. They left her in a situation where she was actually at a serious disadvantage and other agony while giving excuses that they were short staffed or they didn't have enough people and then they were doing their jobs which was only to collect a paycheck and not have any consideration for human life whatsoever! Administrative assistant who checked my fiance in did not care about her well-being nor did he care about my intentions to help her and he completely squashed my intentions and so did the Iranian or israelian or pakistanian security guard when that POS administrative clerk and security guard told me to leave The POS security guard threatened to have me arrested because I got upset that I had to leave my fiance in the hospital while she's suffered with intense agony pain at a level 10 and he did not care whatsoever about her well-being nor my concern for her well-being or her life! Neither did any of the security guards there at the Mercy General hospital off of J Street In Sacramento California. All they cared about was a paycheck but they didn't give a damn whatsoever about human life that they were to desk and a job pretending to care. The security guard in charge did not give a damn whatsoever when I called in to explain the situation that I got set because he wouldn't let me stay with my fiance at the time and I was away from her for an hour when she needed me there to help her and nobody helped her in the emergency room but waited to call her give her a pill and send her her way when she was in utter agony. This is the worst hospital in California that I've ever been to and the working staff there do not care about human life anymore than they care about a paycheck and anybody gets upset with them over their BS policies for not letting them stay with their loved ones who are writhing in absolute agony they threatened that person just as the POS israelian or pakistanian or Iranian security guard threatened me with being arrested because I was not allowed to be with my fiance when she was in heavy intense agony And when there was nobody out there willing to be with her in my place until the whole thing was already done and over with where she could be let go to come back home. The staff at this hospital did not care whatsoever and as far as I'm concerned they're condolences are nothing more than BS! But for future reference everybody do not go near this hospital at all whatsoever stay away from Mercy General hospital of J Street! Sutter Health hospital treated my fiance and I a lot better! That is the truth Even though she ended up unresponsive and was transported to the ICU the doctors the nurses allowed me to remove my mask while grieving heavily to give her a few kisses on her face and put my mask back on and they allowed me to be with her unvaccinated! In other states where mercy hospital is hopefully they're better. The one in CA on Aug/22 their authority utterly SUCKS!!!

15 November 2023
Unprompted review
Rated 1 out of 5 stars

MY doctor did not even stay a year and…

MY doctor did not even stay a year and his replacement left after a couple months. Really poor care. Think of going to a junior high school for hosppital care and you got it. No follow up.No preventive care.Really tough time getting prescriptions refilled filled.......

8 October 2024
Unprompted review
Rated 1 out of 5 stars

Total scam pet hospital.

Total scam pet hospital.. I went for a 3 month check up for my puppy and paid $230 and then they said I had to come back to get a another vaccine and they charged me $132… within 3 weeks.. never will be honing to this vet clinic again

16 October 2023
Unprompted review
Rated 5 out of 5 stars

I was in Mercy twice in the last 5…

I was in Mercy twice in the last 5 months, having two hip replacements surgeries. I simply cannot say enough good things about the staff, (particularly the nurses), and the doctors who treated me. They were both professional AND thoughtful (which I have found extremely rare). They were even nice to my family! I cannnot recommend them too highly

4 May 2023
Unprompted review
Rated 1 out of 5 stars

Angry overworked panic stricken…

Angry overworked panic stricken 20something year olds running over each other. They are rude arrogant agressive and lack compassion. Its a job they cant wait to leave and you are in the way. If you enjoy your libirties and your freedom, stay away. I will be discussing my experience with my solicitor.....

2 May 2023
Unprompted review
Rated 1 out of 5 stars

Do you need to be dying before given proper attention

My husband was referred by our GP yesterday to Mercy A&E for possible internal bleeding after which he was seen by a doctor after waiting about 9 hours. They then did an xray and some bloods and sent him home at 9am this morning. When he got home
and went to the toilet the blood was even more than the previous day. He went back to the A&E at Mercy hospital, saw a doctor only about 3 hours after getting there and it is now 10pm and he is still seated in the waiting area. No food was given to him (he is a diabetic), no blanket offered and nobody telling him anything. Does he first have to have blood dripping from him before they do anything? This is really bad but he can't come home as the bleeding will just continue. At least at home he will have a blanket and some food.

7 December 2022
Unprompted review
Rated 1 out of 5 stars

its stupidest hospital you could ever…

its stupidest hospital you could ever send someone to you can't visit someone unless you 18 someone you know could sit and the hospital and be dying and they still won't let you see them until 18and they sit there and argue with patience and if you have a roommate, they pay attention to 1 roommate and not the other

3 August 2022
Unprompted review
Rated 1 out of 5 stars

Don't ever come to this racist hospital!- ever!

Don't ever come to this hospital! Called Mercy!- they are a fraud and a lie!- and so hypocrital!- I know by my own experience!- when I was a patient there in Oct 2017! It was a nightmare! There is no mercy here or help at the Marion center inpatient part A! The staff here by their psychiatrist and head nurse are both racists towards Blacks! Its shameful! They will not help u by your race! And if you are- homeless! And will refuse to treat u! And force u out because of it! Its a crime to discriminate against anyone because of their color! They are a disgrace to the medical field!- to refuse to treat me and threaten to call the stupid cops!- If I don't leave! Was the worst part! By that sick psycho racist nurse called Juanita! Was horrible and insulting! To do that to an innocent person who was in need of help! Was shocking! And unacceptable! And so unprofessional! Both of them deserves to be fired and put in jail!- for that! That racist DR KIM! And her accomplice in their crimes by a terrible nurse called Juanita! Are the worst so called hospital staff I have ever met in my whole life! Shame on them all! I couldn't wait to leave! Since they failed to provide me emergency treatment I desparately needed! They violated all of my human rights by their own policy!! Was an outrage!!! And called me a liar! About me being suicidal and depressed!- they are the liars! And the real criminals!!!! I had to go and seek help all over again next door at the emergency room!- because of those idiots!!! I'm glad I got help elsewhere! Take my word for it! Stay away from-This racist hospital! There is no MERCY here at all- especially if you are black!!!! So Beware! This is the worst hospital in the world! In Springfield,Mo!!!!

7 December 2017
Unprompted review
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