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Meowant Reviews 3,994

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,765 reviews, reviewers had a great experience with this company. Customers are really happy with the product, highlighting its ease of setup and quiet operation. Many appreciate the fast delivery and the overall positive user experience, often describing the product as a "game changer" for cat owners. However, some people were dissatisfied with the product's quality, noting issues like the sifter holes being too large or the litter tray not being easily removable for cleaning. There were also occasional problems with orders, such as receiving incomplete shipments, damaged packaging, or even pre-used units.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers are impressed with the automatic litter box,... See more

Quality

Users describe ambiguous interactions with quality. Many reviewers report receiving used or refurbished... See more

User experience

Customers consistently note positive experiences with user experience, particularly highlighting the ease of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed of shipment and timely... See more

Order

Consumers find order experiences to be ambiguous. Many customers praise the clear and easy ordering process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am pretty impressed with this auto litter box but there could be some improvements made to make it even better. 1. the sifter needs to have smaller holes. I still have to get in there and scoo... See more

Rated 4 out of 5 stars

The setup was easy, but I'm not quite 100% on board with the process of the emptying into the waste container. Seems to be a little messier than the previous litter box that I had but with that being... See more

Rated 4 out of 5 stars

No email telling me of delivery. Still haven’t received the product. I have one of the older models and it is great, a shame! Poor customer service less far. Will update if corrected. I have heard bac... See more

Company replied

Rated 4 out of 5 stars

Customer service responds within a day. Its taking a whole to get the product I ordered which I agreed to shortly after ordering. The response time is great but I have had to ask for updates multiple... See more


Company details

  1. Pet Supply Store
  2. Appliance Store
  3. Pet Groomer
  4. Pet Sitter
  5. Pet Store

About Meowant

Written by the company

Meowant Banner

Welcome to Meowant!

Smart pet products designed to make life easier for you and happier for your cats.

Visit our Website

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Our Mission

Written by the company

MeoWant's mission has always been to make pet care easier for owners and improve our furry friends' overall well-being. The team at Meowant understands that cats and dogs are more than just pets; they are part of our families, and so the utmost care must be taken to ensure their comfort and happiness.

FREE SHIPPING & LOCAL DELIVERY

WITH EVERY PURCHASE

WITH EVERY PURCHASE
All our products are shipped from within the United States, with a delivery time of 3-5 days.

Contact info

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4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Misleading Trial, Terrible Support, False Advertising and I am Still Fighting for a Return — Don’t Waste Your Money

I regret buying this product. Not only did the Meowant litter box fail to live up to its claims, but the customer service has been horrible. I’m still stuck in a back‑and‑forth with them, and they take days to respond each time. They advertise a “30‑Day Free Trial” with free returns, yet they refuse to honor it and expect the customer to pay return shipping. The delays, the lack of accountability, and the constant runaround make this company extremely difficult to deal with. I would not recommend this product or this brand to anyone.

12 May 2026
Unprompted review
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Reply from Meowant

Hi, we are sorry to hear that you are dissatisfied with your experience.

We have already replied to your emails and are continuing to communicate with you regarding your return request. Our return and trial policy is clearly stated on our official website, including the related return conditions and shipping responsibility, which customers are able to review before placing an order.

Once we receive the returned product and our warehouse confirms that the unit has no issues, we will process a full refund for you.

We understand your frustration and will continue working with you through email to help address your concerns.

Rated 1 out of 5 stars

We have had this litter box for around…

We have had this litter box for around 10 months. The smell has not been contained very well even with only two cats and cleaning frequently and never getting too full. When deep cleaning i noticed the liner had various tears all throughout, this made it extremely difficult to clean as litter got stuck underneath and mixed with water and soap. I could not get the mixture out from underneath and when reaching out to the team under the 1 year warranty we have gotten no response. As a result the moisture retained underneath the liner has caused flies and i can’t get underneath it to clean. It is extremely frustrating as this is not a cheap litter box. I also found when deep cleaning it is difficult to pour the water/excess litter out due to the lips on the inside of the box. This litter box was not up to expectations and the customer service has reflected that they do not care about the customer even when under warranty. I did like this box at first and is convenient but the wear and tear even under a year is absurd. A product built for cats should be able to withstand the literal anatomy of cats and their nails.

12 May 2026
Unprompted review
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Reply from Meowant

Hi, we are very sorry to hear about your experience and understand your frustration.

Please contact our after-sales email and provide your order information along with photos showing the damaged liner and the current condition of the product. Once we receive the details, we will further check the issue and help provide a solution for you under the warranty policy.

We sincerely apologize for the inconvenience caused and appreciate your feedback, as it helps us continue improving our products and service.

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast. Assembly was easy. Result fantastic. It looks like the cats (5) prefer this to the other boxes we have. Looks like i need another one. Maybe a smaller one after my next payday.

9 May 2026
Rated 5 out of 5 stars

Love this litter box

Love this litter box fast shipping and works great
I have had the boxes that cost over 500. This one is quite and litter doesn’t go everywhere ❤️❤️❤️

7 May 2026
Rated 1 out of 5 stars

Company steals sales without guaranteeing delivery

The company’s shipping service delivered my $200+ litter box to the wrong house. The owner of the house that I suspect the package has been delivered to will not answer the door. This is even when multiple cars are in the driveway and people are obviously home. The shipping service has been slow to address the ticket that I submitted for further investigation, and Meowant, now that they’ve gotten the sale, has been mute to some of the emails that I sent asking for further escalation and completely indifferent in their response to others. Instead of helping me escalate the issue with the shipping service to locate, retrieve, or recover the losses for the package, the company seems content to take the sale whether I’ve gotten the product or not.

8 April 2026
Unprompted review
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Reply from Meowant

Hi, we are sorry for the frustration caused by this delivery issue.

According to our records, the original shipping address on the order was incorrect, and we helped update the address based on the new information you provided before shipment. The package was then shipped to the updated address, and the tracking information shows it was delivered successfully with proof of delivery.

If the package was delivered to the wrong location by the carrier, we recommend contacting FedEx directly as soon as possible so they can assist in retrieving the package from the delivery location.

We understand how upsetting this situation is and appreciate your patience while working with the carrier to resolve it.

Rated 4 out of 5 stars

Poor customer service/fixex

No email telling me of delivery. Still haven’t received the product. I have one of the older models and it is great, a shame! Poor customer service less far. Will update if corrected. I have heard back since they responded and have sent me a email and tracking number. I was surprised originally as I stated before this is my second one and had no problems. I love the older model and hoping to love her new as much if not more.

11 May 2026
Meowant logo

Reply from Meowant

Hi, we’re very sorry for the inconvenience and confusion regarding your order delivery.

A shipping notification with the tracking number was sent when your order was shipped, and the package is currently still in transit. You should receive it very soon.

We have also resent the tracking information to you, please kindly check your email.

Thank you for your patience and for being a supporter of our older model as well. We truly appreciate it.

Rated 5 out of 5 stars

Love the product

Love the product. All but one of the 8 cats are using it. And I received my 2 boxes of liners separately. I am so happy with everything!

9 May 2026
Unprompted review
Rated 4 out of 5 stars

Good but could be better!

I am pretty impressed with this auto litter box but there could be some improvements made to make it even better.
1. the sifter needs to have smaller holes. I still have to get in there and scoop everyday because it leaves behind nickel and dime size chunks that stink.
2. make the litter tray/sling/or whatever it's called removable/washable/replaceable. That thing is DIRTY and needs cleaning but doesn't come out. I looked on the website at the accessories and couldn't find where a replacement part was sold.

Overall I am happy with this product and will continue to use it.

27 December 2025
Rated 5 out of 5 stars

Great product

Fast delivery and easy to setup. Purchased the first for us then one for our mother! One sister also bought one and our other sister considering buying one! Game changer owning cats!!

7 May 2026
Rated 1 out of 5 stars

Never received my order

Never received my order

7 May 2026
Meowant logo

Reply from Meowant

Hi, thank you for your feedback. We’re sorry for the concern regarding your order delivery.

We previously sent you an email with the tracking number and the estimated delivery time. According to the latest tracking update, your package is still in transit and should arrive very soon.

Please kindly check your email inbox (including the spam/junk folder) for the tracking details. If you have any questions or need further assistance, feel free to contact us anytime — we’re always happy to help.

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