This is a scam company.
This is a scam company - don't use. I placed an order with them on the Menimal website, but received no order confirmation by email, no item and no response to emails. After a month, they have my money, I have nothing.
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This is a scam company - don't use. I placed an order with them on the Menimal website, but received no order confirmation by email, no item and no response to emails. After a month, they have my money, I have nothing.
Hide was good quality. And came next day. Many thanks.
Product as described, fast turn around and great customer service.
Will be using again in the future.

Reply from Menimal
Very helpful customer service in answering my queries quickly and efficiently.

Reply from Menimal
Poor communication and email bounces back most of the time and no response even when it seems to go through. Menimal orders go to a company called Naturr and they are impossible to contact
Ordered and it stated 48 hour delivery and i ordered Sunday evening and was expecting at least an update but its Thursday evening and nothing!
Why say 48hrs if you then don't bother sending it?
Why say its Menimal and then its sent by Naturr?
Will be doing a charge back and i warn others that this is a poor company

Reply from Menimal
I've sent a couple of questions on Ebay regarding the hides that they have listed but had no replies so for me that's Alarm bells ringing. I don't deal with companies that do not reply to any queries

Reply from Menimal
Well maybe I jumped the gun a little as I received my pop up hide today. Still no communication from them so my comments concerning customer service stand. However, the Hide itself is excellent, lots of windows and zips, roomy, well made. I am more than please with it

Reply from Menimal
I had a broken component on my hide. Contacted Menimal who were very helpful and supplied the spare part I needed. Infact they sent me more than I needed. So pleased with their customer service I bought another hide from them. Great service. Thank you.

Reply from Menimal
Swift delivery time.The problem I had with menimal was that I purchased the same hide two years ago and one month in the door zip broke on contacting menimal via email and mobile on numerous occasions the company did not contact me at all so I had to get a new zip fitted myself.The product itself is good for my needs as I have bought another as two years on the original one has worn out.Just a shame meninals after sales service was so poor.
no hussle, quick purchase, quick shipment! thank you,
today was hunting with it and when it rained i was glad i was in the hide!!!
I originally ordered through Amazon, but they canceled my order without being asked. I contacted Menimal direct and although this did delay things a bit Menimal dealt with things well and my order arrive promptly after this... thank you.
I would say however, that the live chat on the Menimal website says "We reply immediately" but this is not accurate, yes they did reply, but certainly not immediately. Please don't show this message if you can not live up to it completely.
Customer service is abysmal. I have emailed twice and yet no response. No phone line to call. The product i ordered is definitely not the quality that it states on the website and wont last a long time at all. And for the money i would expect a decent product that would last but i have only used mine once and its already showing signs of distress.
Bought for my partner, he was really happy with the hunting blind.
Bought a hide. Dimensions of the hide were inaccurate on website making the hide not fit for purpose. Emailed for comment / replacement and no response to date. Avoid.
Awful service. I ordered an item and sent payment. Then i heard absolutely nothing at all for weeks and there was no response to my emails.....The goods only arrived once i had opened a paypal dispute....I would not buy from them again and recomend you don't either.
Ordered a product over 2 weeks ago and received confirmation e mail and money taken from my account. No item delivered to date and no reply from any of the 3 queries I have sent. Very disappointed.
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