MEMORY PC Reviews 

4,860
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Français : Le pc reçu a un problème et ne fonctionne pas correctement. J'ai essayé de contacter le support par e-mail mais je n'ai obtenu aucune réponse en plus de 2 semaines. Je demande une pris... See more

Company replied

Rated 5 out of 5 stars

Perfect german modern pc assembler, shipping to european countries around Germany. Ordered one from my french home and it got transported safely (they added removable polystyrene parts to prevent grap... See more

Rated 5 out of 5 stars

Good Price for my PC. (I benchmarked for weeks). I received it very well packaged and protected by foam inside and outside. Perfect wire management inside. When I first started thé pc every was allrig... See more

Rated 5 out of 5 stars

Custom PC ordered at the beginning of March 2023 for a price around 15 to 20% lower than the well-known French high tech seller. - Fast and careful shipping (received in less than 10 days : DE -... See more

Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Electrical Equipment Supplier

Written by the company

Memory PC steht für leistungsstarke Gaming-PCs, individuell konfigurierbare Computersysteme und ein starkes Preis-Leistungs-Verhältnis. Seit vielen Jahren unterstützen wir unsere Kunden dabei, den passenden PC für Gaming, Office, Streaming, Content Creation oder professionelle Anwendungen zu finden – zuverlässig, transparent und zu fairen Preisen. Unser Sortiment umfasst Gaming-PCs mit aktueller Hardware von NVIDIA GeForce RTX und AMD Radeon, leistungsstarke High-End-PCs, Office-PCs sowie Workstations für anspruchsvolle Anwendungen. Alle Systeme werden professionell zusammengebaut, sorgfältig getestet und sicher verpackt, bevor sie unser Haus verlassen. So stellen wir sicher, dass jeder PC direkt einsatzbereit beim Kunden ankommt. Besonders wichtig ist uns eine einfache und übersichtliche PC-Konfiguration. Unsere Kunden können ihren Wunsch-PC individuell anpassen und Komponenten wie Grafikkarte, Prozessor, Arbeitsspeicher oder SSD flexibel konfigurieren. Dadurch eignet sich Memory PC sowohl für Einsteiger als auch für erfahrene Gamer und Technik-Enthusiasten. Neben leistungsstarker Hardware legen wir großen Wert auf Kundenservice und eine transparente Bestellabwicklung. Unsere Kunden werden regelmäßig über den aktuellen Bearbeitungsstand informiert und erhalten bei Fragen schnelle und kompetente Unterstützung durch unser Support-Team. Auch nach dem Kauf stehen wir zuverlässig zur Verfügung. Viele positive Bewertungen und zahlreiche Stammkunden bestätigen unseren Anspruch, hochwertige Gaming-PCs mit gutem Service und schneller Lieferung zu verbinden. Genau dieses Vertrauen motiviert uns jeden Tag, unseren Service und unsere Systeme kontinuierlich weiterzuentwickeln. Unser Ziel ist es, leistungsstarke PCs mit hochwertigem Zusammenbau, fairen Preisen und zuverlässigem Service anzubieten – für ein rundum positives Kauferlebnis. ♥Wir lieben Deinen PC♥


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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Replied to 96% of negative reviews

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4.1

All reviews

(4,860)

379 reviews in the last 12 months

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Rated 5 out of 5 stars

Fully Satisfied

I ordered very basic setup, because I wanted to complete building my custom PC. The product was good delivered in secure packaging, and the basic build was excellent. The parts are exactly what I wanted, and fit everything together as I expected. The delivery took longer than I anticipated. A quick call with customer service (in English!) and I felt good taken care of. They also followed up with an email about our conversation. Delivery was easy to track with DHL, and only arrived just 2days before my vacation. But now, my updated PC system seems to be working very well.
A big THANK YOU to the excellent team at MEMORY PC!
Cheers!

2 October 2023
Unprompted review
Rated 4 out of 5 stars

Good product

Good product, the possibility to customise the PC adding or changing parts to suit my needs. The price was good. The only critism was that the dispatch date was later than announced.

19 September 2023
Unprompted review
Rated 4 out of 5 stars

Very good PC building service

The product itself is amazing. I ordered a custom pc (ryzen 5 5600, rtx 3060 ti, 8 gigs of corsair vengeance lpx) and everything was as expected inside the pc. Cable management was perfect. The only downside was on the building time, it took a month in total, but I don’t mind waiting that much for quality!

21 August 2023
Unprompted review
Rated 2 out of 5 stars

Disappointing I hope that I would get…

Disappointing I hope that I would get what I ordered as the items that were actually ordered aren’t there rather there is something else ordered 3 fan GC got a 2 fan the motherboard has broken lock for GC. The monitor ordered was 165hz got 144hz and now they say that it is what you ordered wow.

1 September 2023
Unprompted review
MEMORY PC logo

Reply from MEMORY PC

Hello Akshat Gupta,
We are sorry to hear that you are having problems with your order. As I can see from our system, we are in contact to resolve the issue. We would like to apologise for the inconvenience caused.

Best regards
Memory PC GmbH

Rated 4 out of 5 stars

Place to go for PC

Ordered a custom PC from them. The website still has parts in German even after switching to English, and it was unclear to me if key features (Bluetooth, wifi) would be included, but it was straightforward to get the components I wanted.

I had to do the order twice because I had changed my mind on a component, and delivery came in several days late. Their customer service took a long time to respond but I had a technician on the phone at the first try and that's not that frequent these days !

Most importantly, the PC was well packed and works like a charm ! Thanks MemoryPC, you're doing great !

7 September 2023
Unprompted review
Rated 1 out of 5 stars

More than 3 week to send? will they send it??

passed an order the 15/08
today 05/09 order still inst arrived

look like a scam website

very desapointed

15 August 2023
Unprompted review
MEMORY PC logo

Reply from MEMORY PC

Hello lucas pisaroni,
due to a high order volume, the delivery of your order has unfortunately been delayed. Your order was handed over to our shipping partner on 31.08.2023.We have informed you about this by e-mail. According to the tracking system, the delivery should take place on 06.09.2023. We would like to apologise for the delay.

Best regards
Memory PC GmbH

Rated 1 out of 5 stars

Mais que fait le SAV ?

je ne recomande pas dutout, Experience désastreuse, très gros délais sur la livraison (plus de 2 semaines) PC Pas fonctionnel, plante au lancement des jeux, SAV injoignable par téléphone qui plus qui n'est pas disponible en français, mettent plusieur jour à repondre par mail ce qui decourage fortemant

I do not recommend, Disastrous experience, big delay on delivery (more than 2 weeks) PC Not functional, crashes when launching games, after-sales service unreachable by phone which is not available in French, take several days to respond by mail which strongly discourages

Your customer number: 526822 / Invoice number: 488702

20 August 2023
Unprompted review
MEMORY PC logo

Reply from MEMORY PC

Bonjour Ara Israelian,
En raison d'un grand nombre de commandes, la livraison de ta commande a malheureusement été quelque peu retardée. La date d'expédition a été fixée au 15.08.2023 dans le cadre de nos délais de livraison indiqués. L'expédition a finalement eu lieu deux jours plus tard, le 17.08.2023. Nous tenons à nous excuser auprès de toi pour ce retard.
Nous sommes désolés que tu aies eu des problèmes avec ton ordinateur. Nous pouvons confirmer la réception de ton e-mail du 29.08.2023 et nous y répondrons le plus rapidement possible. Je suis sûr que nous allons résoudre le problème à ta satisfaction.

Meilleures salutations
Memory PC GmbH

Rated 2 out of 5 stars

The Customer Service of Memory PC is…

The Customer Service of Memory PC is very reactive before they clinch the sale. Once the product has been solved and delivered it seems that there is NO customer service at all. Not that they are slow to answer... they simply ignore requests.

12 June 2023
Unprompted review
MEMORY PC logo

Reply from MEMORY PC

Hello Castagne Paul,
We had replied to your email enquiry on the same day before your order was completed. We also answered your enquiries about the delivery of the goods promptly. Therefore, we cannot understand your criticism regarding our response times. If you have a problem with your order, please contact our support team. I am sure that we will solve the problem quickly.

Best regards
Memory PC GmbH

Rated 5 out of 5 stars

Definitely recommended

Great interface to create your own build. I've made mine by using another example build.
The prices are great too I thought it might be a joke but it's not.
The delivery has been made in 4-5 workdays which is good. (In Germany)
The packaging shows that these guys know what they are doing.
I've checked the parts and it seems the assembly has also been made by a pro.
Would shop again.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect, very good prices for good specs. One of the best prices of the market. Normal delivery time, one ~10 days from the purchase so by counting the delivery and the assembly time it's ok. The computer is very well protected with a double cardboard and a custom polystyrene pillow. So everything was perfectly fine and inplace at the delivery.
Thanks to memory pc for such a quality.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent prices and quality

Very interesting prices, delivery relatively fast, everything in order with my order, very good assembly and cable management, and the pc has been running perfectly for one month since I got it.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

I’m very happy with the setup I bought

I’m very happy with the setup I bought. Well packed, everything working as intend, price was better than in other places and delivery was really fast. It is definitely gonna be the first place I’ll look for in case I would want to buy anything else.

24 May 2023
Unprompted review
Rated 2 out of 5 stars

PC delivered with the BIOS not…

PC delivered with the BIOS not adjusted, the RAM runs at 2400hz while it is a 3200hz RAM. Moreover the ram is not compatible with the XMP of the BIOS. Support refused to help me

22 May 2023
Unprompted review
MEMORY PC logo

Reply from MEMORY PC

Bonjour neg,
la carte mère règle automatiquement la fréquence de la mémoire vive de la manière la plus stable pour elle. L'activation de XMP constitue un overclocking et n'est pas couverte par la garantie. Nous recommandons dans ce cas de s'adresser au fabricant des différents composants.

Meilleures salutations
Memory PC GmbH

Rated 1 out of 5 stars

The PC is not functioning, no response from the support.

Français :
Le pc reçu a un problème et ne fonctionne pas correctement. J'ai essayé de contacter le support par e-mail mais je n'ai obtenu aucune réponse en plus de 2 semaines. Je demande une prise en garantie ou un remboursement.

English :
The received PC has a problem and is not functioning properly. I have tried to contact the support via email, but I have not received any response for over 2 weeks. I request either warranty service or a refund.

14 May 2023
Unprompted review
MEMORY PC logo

Reply from MEMORY PC

Bonjour Crandi,
nous sommes désolés qu'il y ait des problèmes avec ton PC. Comme je peux le voir dans notre système, nous sommes déjà en contact par e-mail afin de résoudre le problème.
Nous te présentons nos excuses pour les désagréments causés.

Meilleures salutations
Memory PC GmbH

Rated 5 out of 5 stars

Great service

I ordered a pc on May 17th and it arrived on the 26th. Only 9 days to make the pc and send it, impressive. I sent several emails to which they replied promptly. The parcel arrived well packed. I was able to do all the updates, install games etc. so for the moment everything is fine. No problems either with the connection to the screen. However, I think it's unfortunate that you can't split your payements in 3, 4, 5,...etc months if you don't live in Germany... The only negative point I found.

17 May 2023
Unprompted review
Rated 5 out of 5 stars

An amazing transaction

An amazing transaction !

I am really happy with my new gaming PC, everything's fine. The cable management is amazing, the parcel was sent swiftly and very carefully.

9 May 2023
Unprompted review

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