Melts my heart Reviews 

181
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the gorgeous, long-lasting scents, stunning appearance, and beautiful presentation of the wax melts. Consumers consistently note that these products make their entire homes smell amazing and are crafted with exceptionally high quality. Some people also felt that orders always arrive very quickly alongside lovely secure packaging and truly helpful customer service. Reviewers deeply appreciate the generous inclusion of thoughtful free gifts and access to various convenient payment and collection options. Many people frequently highlight the friendly communication, responsive support, and absolute ease of ordering from this wonderful business.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the strong, long-lasting scent throw... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the fantastic wax melts... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy ordering and quick... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting quick and fast shipping times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a humidifier from lovely Yvonne today - can I just say I now understand what all the fuss is about with Amalfi Coast oil - OMG - the smell is amazing - the humidifier is stunning. Love the fa... See more

Rated 5 out of 5 stars

I love these Wax Melts. Long lasting scent throw. Using electric melters only. Always extremely well packaged. & 5* communication with the seller. If you've not used b4. Give them a try. I'm sure you... See more

Rated 5 out of 5 stars

Today I received my 2nd order from this business. A reed diffuser. Smells beautiful. My 1st order was for wax melt bars. Beautiful long lasting scents. I use only Electric Melters to melt my waxes. &... See more

Rated 5 out of 5 stars

I’ve used Melts My Hearts wax melts for years now, and honestly, nothing compares. The scents are gorgeous, long lasting , they melt perfectly, and my house always smells amazing. Absolute favourite w... See more

Company replied


Company details

  1. Candle Store
  2. also in
  3. Decoration and Interior Design Store
  4. Flavours, Fragrances and Aroma Supplier
  5. Gift Shop
  6. Home Goods Store

Written by the company

Handmade home and fragrance goods in Glasgow Scotland , boasting strong scented wax melts , the best Reed diffusers , room and linen sprays , hoover discs , carpet dust , hand blown glass wax melters recently added the hugely popular bath and body ranges (whipped soaps, soap sponges , and perfume & aftershaves!


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(181)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service fast delivery great…

Fantastic service fast delivery great value for money. I was able to purchase scents that were not available anywhere else at no extra cost and was kindly sent a free gift. I will definitely be a returning customer x

25 March 2026
Rated 5 out of 5 stars

A Fantastic locally run Business! Have purchased from melts my hearts a…

Have purchased from melts my hearts a few times now and each time is an absolute pleasure. I needed a couple of last minute gifts this week and a quick message for some suggestions from Yvonne and the problem was solved she packaged exactly what I had in mind and had them ready the very next day all with a cheery smile. Products are to die for and I thoroughly recommend them all I don’t have a favourite as everything I have purchased has been equally fantastic. Give Melts my Heart a try you won’t regret it 💕

17 February 2026
Rated 5 out of 5 stars

Quick delivery. Brilliant products

Quick delivery. East to order. Plenty of choice. The wax melts and oils I bought smelt amazing. Well worth the money. This was the 1st time buying from Melts my heart and im planning to buy more soon.

2 February 2026
Melts my heart logo

Reply from Melts my heart

Thank you so very much :)) xxx

Rated 3 out of 5 stars

Maybe too subtle?

I ordered a load of wax melts from melts my heart recently because they were really hyped up on someone’s post on Facebook. They look fab all glittery and colourful. My problem is the ones I have used so far I couldn’t really smell them throughout the house. I haven’t used all of them yet. I have maybe used 6 or 7 scents but only one stood out and that was Cornish linen. I may just have picked subtle smells and as I said I haven’t used them all yet. I love wax melts and have tried loads of different ones but I am a little disappointed so far with the ones I have used from melts my heart.

24 November 2025
Melts my heart logo

Reply from Melts my heart

Hi lovely I’m so sad to see this , a lot of things could be in play they’re type of melters etc but I wholeheartedly apologise you haven’t had a great experience as this is not my usual feedback at all , hopefully you like the others and again I’m saddened this was your experience as I have used the same recipe the past 6 years and haven’t had an issue , hopefully you can find someone to fufill what your looking for :)

Rated 5 out of 5 stars

Best wax melts ever

I’ve used Melts My Hearts wax melts for years now, and honestly, nothing compares. The scents are gorgeous, long lasting , they melt perfectly, and my house always smells amazing. Absolute favourite won’t shop anywhere else! Xx

6 November 2025
Melts my heart logo

Reply from Melts my heart

Thank you ❤️❤️

Rated 5 out of 5 stars

Great service

Great service, melts are lovely and have lasted, delivery quick. Yvonne a pleasure to deal with, thanks Linda G

30 September 2025
Melts my heart logo

Reply from Melts my heart

Thank you so much Linda :) xx

Rated 5 out of 5 stars

Best wax melts you will ever buy

Best wax melts you will ever buy! This girl puts her heart into everything she makes. I cannot fault anything I have ever bought from Yvonne. From wax melts to whipped soap, they smell absolutely divine and last for ages.

10 September 2025
Melts my heart logo

Reply from Melts my heart

thank you so so much! xxx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look