MellowFlow Reviews 1,047

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 302 reviews, most reviewers were somewhat happy with their experience overall. Many people found the user experience positive, noting that the app helped them develop self-discipline, stay focused on goals, and gain new perspectives on their projects. Consumers appreciated the step-by-step approach and found the journaling prompts particularly helpful for self-awareness. However, some people were dissatisfied with payment issues, reporting billing discrepancies and difficulties with subscriptions. Several reviewers mentioned problems with canceling subscriptions and obtaining refunds, with some experiencing multiple charges even after attempting to cancel. The app itself received mixed opinions, with some finding it genuinely helpful while others felt it did not work as advertised or was not a "proper" downloadable app.

What people talk about most

User experience

Clients share positive opinions on user experience, finding the app useful and constructive for... See more

Payment

Customers frequently report negative interactions with payment, including unexpected charges and difficulty... See more

Application

Reviewers mention ambiguous feedback about the app. While some customers found the app useful for... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many report issues with... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report that refund... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Mellowflow app introduced a degree of self discipline to me, so that I'm guided to NOT let the issues I'm tackling fade into the background and get stagnated while I'm crazy busy. After I complete... See more

Company replied

Rated 4 out of 5 stars

Happy with step by step 'bite size' approach to improving my life. daily thoughts exercises and you can set your limits to be smaller to begin with. Looking forward to see how it progresses

Company replied

Rated 2 out of 5 stars

After initial offer it's incredibly expensive and be warned they do NOT send a reminder when it's about to renew!! I signed up as reviews mentioned helpful daily app reminders so I thought that wou... See more


Company details

  1. Wellness Program

Written by the company

Welcome to Mellow Flow! We’re dedicated to helping you overcome procrastination, unlocking a more fulfilling and productive life.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I didn’t expect the mood tracking to do…

I didn’t expect the mood tracking to do much, but it actually helped me understand my triggers. Small insights each day slowly added up to feeling lighter and more in control

14 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

RUN RUN RUN AS FAST AS YOU CAN!!

RUN RUN RUN AS FAST AS YOU CAN!!

I am extremely disappointed with my experience with Mellowflow.app.
I encountered unauthorized charges and received poor communication and unhelpful support when trying to resolve the issue. Despite multiple attempts, the company failed to provide a satisfactory solution.

This experience was stressful, time-consuming, and completely unacceptable. I cannot recommend this company based on how they handled my situation. I SHOULD HAVE RESEARCHED THEM! I CLOSED THE APPLICATION BEFORE SENDING AND THEY CHARGED ME FOR 3 PROGRAMS. I EMAILED THEM WITHIN 4 MINUTES...THEY HAVE REFUSED TO REFUND. THEY ARE IN Cypress...I should have realized!!!

9 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Jennifer,

I'm sorry for the frustrating experience. I would like to note that if you made a purchase with us, and then simply pressed "back" or closed the window - this does not cancel out a purchase that you already made. This would work the same way with any purchase you make with any service.

I can see that our team received your request and responded - please get back to them to continue the refund process.

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Felt like a scam

Last year they charged me more than they should have, and despite multiple attempts, I never received the refund I requested. The whole situation left me feeling completely dismissed as a customer. The program itself offered very little value, and it genuinely gave me the impression of something that felt misleading or poorly presented. Overall, my experience was extremely disappointing, and I want others to be aware of how things went for me.

1 December 2024
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Antoine,

Please share your contact details with us so we can look into your situation - I was unable to find any record of you with your Trustpilot name.

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Grotesque scam aimed at the 'vlunerable'

I paid what was represented as a one off payment of £17.24 and then, without contact or contract I suddenly find that they were taking £47.03 pc/m out of my account. I should note the app was useless and just getting access to it set of alarm bells for me since I had to go through and decline 5-8 levels of upselling beyond simply accessing the app. This a grotesque scam marketed to 'help' those with neurodiverities who are thus least organised and thus least likely to notice the issue or complain. I expect to get a full refund ASAP or I am taking the matter to the police.

27 October 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Betsie,

I'm very sorry for the frustrating experience you have faced.

Please share your contact details with me so I can assist you further.

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Avoid - really wish I had checked Trust Pilot first!

The course content was not great but cancelling a nightmare and their refund policy non existent due to an amazing number of hoops they want you to go through, and you still will only get a partial refund on provision of ‘proof’ the course didn’t work for you. Avoid like the plague.

17 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

I'm sorry for the confusion that may have been caused. I would like to note that cancelling your subscription is as simple as completing the automatic cancellation form on our website.

If you have adhered to the refund policy - you can receive a full refund. If this has not happened, please get in touch with us again.

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

I paid then paused

I paid then paused. Then went back to start action but no link or app or anything to resume. Have raised dispute with PayPal for refund. People in this position do not need this sort of hassle

14 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Susan,

Unfortunately, I'm not sure what exactly happened and what you mean by "Paused".

Please share your contact details with me so I can take a better look at your issues.

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Where is my product???

Where is my product???? What is. It. No links no information. Just want to get my money back

11 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, John,

Please make sure to check your e-mail records - our team has also sent you the link to the program once more.

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

Been on MellowFlow for about 6 weeks…

Been on MellowFlow for about 6 weeks now. At first it was small stuff, breathing easier, finishing little tasks. But over time, I noticed I’ve become more consistent, more present. It’s slow, steady progress.

5 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

Hit me right in the heart

The information hit me right in the heart because it was my experience exactly in so many ways. The time is right for facing reality and doing what it takes to grow and be healthy in the ways that I get things done. the exercises were good and helped reinforce the information.

3 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

It is making me think!

Appreciate this app breaking down the problems with procrastination and hope to see its rewards come to pass. Have not finished the course yet, but it does have me thinking of this problem and how to solve it. And, think of the rewards I will have when I get this problem under control.

6 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

Love the daily check-ins

Love the daily check-ins. They feel like little pep talks from a wiser version of myself. And the breathing sessions? Instant reset button. Honestly kinda addictive in the best way

28 October 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

As someone who works in mental health

As someone who works in mental health, I appreciate how MellowFlow keeps things approachable. Clients I’ve recommended it to find it easier to open up during sessions because of the prompts

20 October 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Warning! Potential fraud!

I’m absolutely dissatisfied with this app. It wasn’t transparent with me at any stage!
After I realized that this app wasn’t useful for me, I canceled my subscription within the app, but it was never actually canceled.
I never received any confirmation email for the cancellation, and while I naively thought it had been canceled, around €55 was charged from my account every month.
When I finally noticed it, over €300 had been taken from me for nothing.
I consider this a lack of transparency and even a form of fraud, and I’m totally unhappy with this experience.

3 November 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Sara,

I'm not exactly sure what happened, however, our records show that you canceled your subscription on the 3rd of November and our support team confirmed this as well.

No previous record of cancellation was found in our database.

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

Two weeks ago I was stuck

Two weeks ago I was stuck, work piled up, everything felt heavy. Now I’m actually chipping away at things. Journaling uncovered patterns I didn’t even realize were holding me back

6 October 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Using tricks that feed into the mindset of the people they're trying to help

Think it's disgraceful that at the end of the survey, the recommended option is the 1 month plan and the large font in that box read (for me in the UK) £0.50.
I was quite impressed with this bargain until I saw in the T&Cs at the bottom the charge is actually £15, rising to £34 for month 2.
The £0.50 must be the £15 split into a daily rate but the word 'daily' was nowhere to be seen.

This process literally claims to support people with low attention spans, AND help people with money problems, but it is praying on these same low attention spans to game people into not spotting that detail and spending more money than they intended. I can't believe this passed through design screen testing if any of the designers actually care about the kinds of customers the company wants to attract.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Been following the program and it’s…

Been following the program and it’s helping me catch up on things I’ve been putting off forever. Nothing fancy, just feels like I’m finally doing something again

17 October 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 1 out of 5 stars

Huge Scam..do not sign up!!

This company is a huge scam and I reported them to the Washington State Attorney General's office. They will not cancel my subscription and charge me over 100$ each month thru PayPal. I have removed the link to my PayPal account so they cant get any more money from me. If you have been a victim. I HIGHLY recommend you contact YOUR Attny Gen. Office and report them there.

29 October 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

I'm very sorry to hear about this situation.

Please share your contact details with us so we can have a proper look at your case and see how we can fix this issue and assist you.

Best wishes,
MellowFlow Team

Rated 5 out of 5 stars

Improved my self awareness already

Improved my self awareness already. I catch myself spiralling more often, and try to understand more where it comes from through journaling.

10 October 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

Rated 4 out of 5 stars

A significant guide to focusing on my goals!

The Mellowflow app introduced a degree of self discipline to me, so that I'm guided to NOT let the issues I'm tackling fade into the background and get stagnated while I'm crazy busy. After I complete a lesson, it really does stay with me and influence how I stay with my goals. I do nevertheless neglect it - and then I regret it. I may need reminders? Not daily accusations! But a nudge to check in?

27 October 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
MellowFlow Team

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