Delivery and product - all great. Return process & policy can be optimized (client has to pay for return (generally fine) but its international which wasnt visible upfront and implies way higher retu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quality was okay. I ordered 2 sunglasses, they were exactly like the picture. The only problem we had is, the sunglasess are a bit small. Hinges are not flexible. So for bigger heads it might be a pro... See more
The quality of these sunglasses is excellent. While I have seen some derogatory reviews calling them "cheap", I completely disagree. At £49, they are a great value compared to brands like Ray-Ban and... See more
The two pairs of sunglasses I got are amazing, even better than they looked online. The company even refunded me the delivery costs without me asking, just because the order took a little longer to ar... See more
Company details
Written by the company
Dressing your gaze with timeless and quality eyewear since 2014.
We design accessories inspired by simplicity and minimalism.
Written by the company
- Our desire is to make your experience with Meller positive and satisfactory.
- We are continually evolving/adapting our products and services, to satisfy your needs and tastes.
We resolve your concerns as quickly as possible
Free shipping for orders over 55 euros
Answers in less than 48 hours
Contact info
4.4
Excellent
56K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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beautiful sunglasses
beautiful sunglasses, beautiful colours, speedy delivery. let’s see how they look and feel over time
1 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Can’t cancel an order and cost more…
Can’t cancel an order and cost more money to send it back
1 October 2026
Reply from Meller
Hi Jayrold,
Thank you for sharing your opinion!
We're sorry to hear that you're not satisfied with the glasses and our return policy, and we apologize for any inconvenience caused!
As far as we can see, our Customer Care team replied to your email and sent you all the information about the cancellation and the status of your order. 🙂
If you need any further assistance with your request, please don't hesitate to contact us. We'll be happy to help.
Have a nice day,
MELLER Team
Everything perfect
30 September 2026
Style, quality, and outstanding service
I am very pleased with my purchase. The variety of designs and models is wonderful, and the refined attention to brand identity, aesthetics, and packaging is a distinctive touch that elevates the entire experience. Customer service was exceptionally professional, responsive, and attentive. A seamless transaction and a brand of true quality.
1 October 2026
Unprompted review
Smaller than advertised
Ordered a pair of sunglasses for what I thought was a great deal only to receive them in a much smaller size, not flattering at all. When I tried to return, they said I had to pay for the shipping and no return label provided/turned out to be a very complicated process.
30 September 2026
Reply from Meller
Hi Mhairi,
Thank you for sharing your opinion!
We’re sorry to hear that you're not satisfied with our return policy!
If anything, please don't hesitate to contact us. We'll be happy to help. 🙂️
Have a nice day,
MELLER Team
I bought Meller sunglasses 2 yes ago…
I bought Meller sunglasses 2 yes ago and they were good, but now the quality even much more better! It almost feels like premium brand
30 September 2026
Great quality product
Great quality product, actually shipped out on time which never happens to my midwest ass. THANK YOU!!! If you ever want to collab im @madagascarecape2africa on Tiktok!! LOVE you
23 September 2026
The best!….as always✨🥰
23 September 2026
Not comfortable but pretty
23 September 2026
Reply from Meller
Hi Yeva,
Thank you for sharing your opinion!
We’re sorry to hear that you're not satisfied with the glasses!
Remember, you can still exchange them! 🙂️
If anything, please feel free to contact us!
Best,
MELLER Team
Thank you!
I got two pairs of sunglasses and one was delivered damaged. However, they acted immediately and send me a new one. Thank you for your support throughout the process.
30 September 2026
Reply from Meller
Hi Ceren,
Thank you for your review!
We apologize for any inconvenience caused!
Our Customer Care team will be reaching out to you shortly to review your case and assist you in the best possible way. 🙂️
Best regards,
MELLER Team
Bad quality
30 September 2026
Reply from Meller
Hi,
Thank you for your comment!
We’re sorry to hear that you're not satisfied with the quality!
Our Customer Care team has already sent you an email regarding this matter. 🙂️
Best,
MELLER Team
Incredible design and quality
Incredible design and quality, I'm in awe of how well made the glasses and casing is made. Also had a prompt, friendly and helpful response from customer service. Very happy and would order again
21 September 2026
Defective sunglasses!
Both sunglassses i got make a very annoying rainbow effect when i look to any device phone, tablet, laptop ect.. quite disappointee honestly. I dont advice to purshase from this brand !
21 September 2026
Reply from Meller
Hello Ryma,
Thank you for sharing this with us!
We sincerely apologize for any inconvenience caused.
Our team is already in touch with you via email to resolve this as quickly as possible.🙂️
Have a nice day,
MELLER Team
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