Melio Reviews 727

very helpful, fully understood my english and my needs .. profesional in any way. thank you so much Flo.

Don't go there! Waited for 2 hours in a line with NO progress at all. Finally left and found help with another one. Thats scammers!

It was very helpful chat with many information. I appriciate her help and involvement. Thank you for your help :)

Very good assistance! I'm happy

Ana did help me in various ways, she is an asset to your company with regards to customer service. Very efficient, very friendly and very helpful. Thank you, Ana!

Flo was very helpful.
I do not speak Spanish and she was friendly and very helpful.

Ana helped me with log-in into website as it would not take my phone number (USA). She was very quick to answer all my questions.

Its in spanish :) the agent was of great help

Janire and Ana were fantastic on the chat

The support was quick, friendly and helpful. I only seldom got such a competent and helpful support. Thank you very much!!

My whole family needed PCR tests for two seperate international departures. Getting the tests through on time is incredibly important (and stressful) and Melio UK completely delivered. With my husband results came through within 24 hours and for the rest of my family 5 hours before the 9:00pm cut-off time.
I also needed a refund on an earlier booked test, which was dealt with efficiently.

Marta helped me in instant chat. She was very quick and very helpful. I don’t speak Spanish very well and she was able to help me out in perfect English. Great experience!

The information Janire sent through to me was perfect. I had been searching for reliable answers to my questions, and you have provided them. Thank you for being so helpful.

He pagado para una prueba covid antigeno a viajar a Reino Unido. Cuando llegue al primero centro hubo un cola de 3hrs, espere 30 minutos y la cola no movio. Al segundo centro hubo una cola de 4 horas!! Al tercero centro hubo un cola de solo 30-40 minutos y todos ha pasado bien PERO my resultados no han llegado en 2 o 3 horas pero ca 20 horas!!
Servicio fatal-no compra!!!

I paid for a 2 hour anitigen test to travel to the UK but when I arrived at the first test centre there was a queue of 3 hours that didn't move in 30 minutes. At the second centre there was a queue of 4 hours! At the third centre there was a queue of only 30 minutes and everything went well BUT I didn't receive my results until almost 20 hours later!
Really bad service-DO NOT BUY IT!!

It was helpful.

Got help from Flo when my result was delayed. She was very patient and professional with adding my details to the test result and uploading so I can receive it by email.

When I noticed the test time was not stated I go back to her via chat and she went about correcting this.

She is GREAT and I am Grateful🙏🏾

Marta was terrific - patient, understanding, and competent. Solved the problem I encountered and spoke to all my concerns.