Super seller! + quality products + correct and safe packaging * delivery neither too fast nor too slow (7-12 days)
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Placed online order. Payed with card online. Order was never delivered in 3 weeks time. After I started to request my money back they deleted my customer account from their site. Will definitely... See more
This is a nightmare, never experienced anything similar. Most likely will sue them and press charges, over 40 days passed since I placed an order and canceled and they are not going to make the refund... See more
THE WORST!!!! I have ordered a rug and on the day it was due to arrive they sent a very blunt unapologetic email stating they cannot honour the order WHICH WAS ALREADY PAID as the rug itself is not on... See more
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Been waiting for more than 3 weeks for…
Been waiting for more than 3 weeks for an order which was 'in stock'. I'll never buy from them again.
Liars
I have ordered a product described on their website like being in stock and there has been almost 3 weeks and the product is still not delivered. When contacted, they told me that they are sorry ;-( (which doesn't help at all). Liars - trying to sell their products promising things on stock that they don't exist.
don`t buy!!!they are thief!!!
don`t buy!!!they are thief!!!in case you need to get back the money you will never receive....also waranty 0......zero
I do not recommend even to my enemies
I do not recommend even to my enemies! On the website it was written that the delivery is made in 5 days, but even after 17 days the order was not honored even though it was paid. I canceled the order because I was steamed on the phone, we deliver on Thursday or Friday at the latest and then in a week, after about 5 emails, notification, chat, I am now replying by email, again that they will surely deliver it by Tuesday at the latest 🤣which Tuesday? If you order, don't pay in advance, choose cash on delivery, at least that way you don't have to wait for your money to be returned and you don't lose anything
They send nonfunctioning products
They send nonfunctioning products, don't answear to emails or phone, no refund....AVOID ANY ORDER TO THIS STORE. I am sorry that I didn't read the reviews before the order.
Very poor customer service, big prices
I ordered a product. I received a defective one. I asked what to do and received an answer in 4 days, that I can return it against the cost.
After I ordered it from emag melarox no longer sells it.
The same product costs 30-40% less elsewhere.
Worst store ever. Don not buy!
I can't give 0 stars! This is the worst experience I have ever had with an online store. They refuse to refund a product for no reason. They are very aggressive in communications. I have to take my case to the bank to get a refund.
either aliexpress or this
either aliexpress or this, its really the same thing.Just dont buy from them
Do not trust Melarox.ro shop
Do not trust this shop, they take ages to deliver and the product is used and lacks sme parts. They only have customer support by email and they answer once a week, they dont say anything usefull about the problem they just tell you the law and thats all. DO NOT BUY FROM THEM
One month passed and waiting for the refund, no one is picking up the phone or replying to emails
There is no zero star rating to choose, you don't deserve more! My order #1173630 has been returned to Melarox on 13.07.2022 and since then I haven't received my money back. I have tried to reach you on the phone but I just don't get passed the waiting line. I got tired and there is also no reaction to my numerous emails . I will now contact the authorities and try to get my money back.
Super seller!
Super seller!
+ quality products
+ correct and safe packaging
* delivery neither too fast nor too slow (7-12 days)
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