Mein Naturstein 24 Reviews 164

TrustScore 4.5 out of 5

4.7

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Company details

  1. Natural Stone Supplier

Written by the company

Unsere Produktpalette umfasst eine Vielzahl von Produkten aus Granit, Marmor, Agglo Marmor, Sandstein, Schiefer und Basalt. Wir beschaffen Material (Rohtafeln/ Grabsteine) aus Steinbrüchen der ganzen Welt. Dabei handelt es sich ausschließlich um Naturprodukte. Das bedeutet jedoch auch, dass diese in ihrer Farbe, Form und Beschaffenheit von den dargestellten Bildern abweichen können. Der potenzielle Einsatzbereich ist sehr vielfältig. Die individuell konfigurierbaren Zuschnitte können je nach Material als Bodenplatten. Treppen, Fensterbänke & Fenstereinrahmungen, Küchenarbeitsplatten, Waschtische, Tischplatten und vieles mehr Verwendung finden.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Delivered as expected

Delivered as expected. Very well packed to ensure safe delivery. Friendly support on phone

16 February 2024
Unprompted review
Mein Naturstein 24 logo

Reply from Mein Naturstein 24

Danke für die gute Bewertung.
Mit freundlichen Grüßen
L.H

Rated 1 out of 5 stars

Lies and worst customer service ever, Finger weg

We have ordered 2 pieces of stones ''Cielo de ivory'' in color '' die hellen-cremefarbenen Töne'', on the pictures from their web page it looked so light nearly white, and instead we got 2 ugly dark brown red tone plates, witch looks EXACTLY just like another product they have '' Ivory brown''. We tried to contact the customer service friendly, because the 2 products have nearly the same name but different color and they threw us just one sentence :Nein, es ist Cielo de ivory.
And they tell us before that we have to expect that nature stone will have diffrent color and look, what we also knew it before. But not when it should be white and looks in real life dark red-brown. If they know it looks so diffrently they should send us some pictures before just cut them and sent to us. Unfortunately i can't post pictures here, i'm sure even colorblind people would see that the stones we've got are just totally different stuff. Hope no more people will get cheated the same way, just please be carefull

8 December 2023
Unprompted review
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