Megazip Reviews 2,374

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of ordering and the excellent delivery service, noting that products arrive promptly and in good condition. Many people appreciate the ability to find genuine and often hard-to-source parts, even for older or imported vehicles, with several mentioning that the parts are original and well-packaged. The service is consistently praised for its attentiveness, clear communication, and helpfulness, especially when dealing with inquiries or order modifications. However, some customers also mentioned issues with pricing and shipping costs. A few people reported that parts were severely overpriced or that additional shipping fees were requested after an order was placed, sometimes leading to frustration. There were also occasional comments about discrepancies in delivery times or receiving parts that didn't exactly match the original, despite being very similar.

What people talk about most

Product

Customers consistently note positive experiences with product, particularly praising the availability of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering, the wide... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the excellent... See more

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate the competitive pricing, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, you have the diagrams for everything on my bike. No problems with payment. Packaging is great, have orderer twice from you and the box gets on perfect condition, with an excelent... See more

Rated 5 out of 5 stars

Clutch Set, Starter, Suzuki were ordered from Japan to South African, Cape Town. Shipment was done within 7 working days and the parts arrived a week later. We used Fedex for shipping. Parcel and part... See more

Rated 5 out of 5 stars

Ive ordered now 3 times, parts for yamaha jetski one part was a cylinder head which was shipped to ireland Can't recommend them enough 3 orders all came within 2 weeks of ordering them Customer... See more

Rated 5 out of 5 stars

Having found Megazip a few years ago, I have found I can often get genuine parts for my Toyota Celica GT4 ST205 cheaper shipped from Japan, UAE, or the US than UK suppliers. The parts diagrams are det... See more


Company details

  1. Auto Parts Store

Written by the company

Megazip is #1 source of new genuine oem parts at discounted prices for major car, powersports, motocycle and outboard brands. Detailed diagrams & catalogues. Fast worldwide shipping to your door. Easy to find & order parts online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, fast delivery compared to other options that were available. 2 weeks from Japan to Australia. Nice easy process, I would be using there services again.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and service.

Excellent products and service (yamaha bike parts). I bought a range of parts, from different components on my motorcycle, mostly parts that wear quicker than others. I was expecting some “on backorder” corrections on the invoice for the above reasons. Nope, they had them all, proving their stock management systems are first rate, backed by a confident and cordial market face.

11 July 2025
Unprompted review
Rated 2 out of 5 stars

Parts showed in stock when order was…

Parts showed in stock when order was placed- two days later they contact and some of the parts back ordered 3 weeks. Tried to cancel the complete order. They would not let me. Instead refunded me the cost of back ordered parts at the current exchange rate. Which I lost a few bucks on. Then Took 8 days for parts that were in stock to be packaged and shipped. Then another 5 days for arrival. The Part that did show up was what I needed and works fine. Not impressed with the slow shipping of in stock parts- if you need parts within a week- do not use this site- I will not order from them again.

2 July 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Scott,

Thank you for sharing your feedback and thoughts regarding the shipping timeframe. We completely understand how you feel, and we sincerely apologize for any inconvenience this may have caused. We recognize that spare parts are often needed urgently, and we strive to ensure quick and efficient delivery for all our customers.

Here’s what happened: our website does not display real-time stock availability, since we supply over 10 million parts. While you can place an order online, we verify stock levels before finalizing and processing it. To ensure accuracy, we review every order in this manner before forwarding it to the supplier. We’ve included this information on our website to maintain transparency and keep our customers informed.

Normally, it takes up to 6 business days to collect parts from the supplier’s warehouse, pack the parcel, and ship it to you. This time, it took a few extra days to collect the necessary part. We truly appreciate you bringing this to our attention.

We understand this situation is not ideal, but we hope you’ll give us another opportunity to serve you in the future. For further details, please check your Megazip account.

Megazip Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Part came quickly considering from JPN to UK and within given timeframe and well packaged. Website is really easy to use.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Megazip is a truly customer focused…

Megazip is a truly customer focused organisation. It's the only parts organisation that i have found truly deserves a five star. They were very pro active in engaging me. And accommodated additional changes I made to my order to ensure I had what I needed. They stand out for this.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Toyota Tacoma Sport 2013

This is the third time I order items from Megazip for my Toyota Tacoma Sport 2013. This time I needed to replace the headlights bulb and I couldn’t find the spare part here in Kuwait (Tacomas are not sold by Toyota in the Middle East which makes finding spare parts very hard), so I found and ordered the part from Megazip and in two weeks time I received and installed it and the problem was fixed. Big thanks for Megazip!

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Honda Goldwing GL1500

Finding the part in the diagram helps with working on the bike. The price is good and its the genuine part. Shipping from Japan to Australia is fast and not that expensive so Megazip will be top on the list for the up coming carburettor job. Thanks Jason Hewlett

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed

Extremely Disappointed – No Response, No Shipment, No Accountability

I placed an order on June 16 (Order #1439273-1) through the MegaZip website. At the time of purchase, the delivery estimate clearly stated handling in 4–7 business days and shipping in 2–5 business days, with a total expected delivery between June 24 and July 2.

Shortly after, I was told one item was low in stock — which I accepted — and was assured the rest would be shipped soon. Since then, no updates, no tracking number, no shipping confirmation — nothing.

I sent a follow-up email with all details on June 27 and even explained the urgency (my car is still in the workshop waiting for these parts), but not a single response so far. This is completely unacceptable for a company that claims to offer reliable international service.

I live in Qatar, and I used a Dubai shipping address just to speed things up based on the delivery promise on their site. Now the person who was supposed to collect the package is leaving Dubai on July 1, and I’m left with no solution and no support from their team.

Avoid ordering from here if your time and communication matter. Very unprofessional handling of orders and customer service.

28 June 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Mohamed,

Thank you for reaching out and sharing your experience. I am truly sorry for the frustration and inconvenience you’ve faced with your order.

First, I want to acknowledge the urgency of your situation and the impact this delay has had on your car repair. We understand how frustrating it must be to wait for these parts, especially when you’ve gone out of your way to expedite the process by using a Dubai shipping address.

After reviewing your order, I can confirm that there was an unexpected delay with one of the items in your order due to low stock. While we did notify you of this issue, I fully understand that the lack of follow-up is unacceptable. We've already escalated this to the shipping carrier. You'll have the tracking ID # shortly. Please find more information in your Megazip account.

Sincerely,
Megazip Team

Rated 1 out of 5 stars

GUYS be aware before buying

GUYS be aware before buying . Order nb 1441628-3 please please read all the 1 star reviews . My problem is EXACTLY the same as all the other bad reviews . They asked me for an additional 150$ to ship the order 1 week later .when I told them to cancel the order they offered me a a discounted amount and when I threatened to dispute the order they refunded me the order less 14$ !!!!! So they stole . Currently my bank is taking that 14$ back from them. The point isn't the 14$ it's their unethical tactics to STEAL . Steer away !!!!!

11 June 2025
Unprompted review
Megazip logo

Reply from Megazip

Hello,

Thank you for your feedback.

It is fair that you feel this way, and we sincerely apologize for any inconvenience this may have caused. Here’s what happened: our website calculates delivery costs based on the physical weight of the items ordered and the destination. However, carriers like FedEx and DHL also factor in dimensional (DIM) weight when determining the final shipping cost. To ensure accuracy, we review every order like this before passing it on to the supplier. To keep our customers informed, we have included this information on our website for transparency.

Additionally, we have processed your refund correctly, and the specified amount has been refunded. Please note that any currency rate fluctuations or bank fees incurred are separate from our process and can be addressed directly with your bank. Normally, if the service is not provided, banks refund or compensate for the exchange fee in full. Hope this resolves the matter. Please find more information in your Megazip account.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

Top Customer Service

The team at Megazip tracked down a part for my Goldwing from one of their many supply warehouses around the globe. They not only found the part but at a discount from original quote and refunded the difference in a timely manner. They always kept me informed from start to finish. I would definitely use Megazip again. Thank you!!

24 June 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience

I had an amazing experience with them. They helped me out a lot with customs, packaged everything how it’s supposed to be. And the delivery was fast and on time with accurate tracking. Would recommend to anyone! Also the prices are great.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

I ordered parts for my Yamaha…

I ordered parts for my Yamaha motorcycle. The prices were very reasonable compared to other sites as was the shipping cost. After I placed my order I saw something else I wanted and I messaged them and they added the new items to my order and sent me an invoice for the extra amount. I received genuine Yamaha parts with part numbers and yamaha labels. Delivery was very quick. Overall I am very impressed with the price and the service. I will definitely order from them again.

11 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look