The adviser from Megatvstore.com called Max was very helpful. He was very polite and delt with my cancellation very well. As this was my first time doing it by chat he was very reassuring which put me... See more
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Finally I received an email that was very helpful and understanding of my situation from the other end. The incident is now being resolved and both ends have come to an agreement to make things work.... See more
Scammers and fraud company. Saying they won’t give me a refund unless I leave them a good review and that they can’t process the refund until that’s done. They’ve deleted my last review whic... See more
I was happy with the service i received in the end. Originally i was told they couldn’t help me, after raising it further, i was met with a lovely assistant who helped address my concerns.
Hasn’t replied to negative reviews
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Quick Returns and Interest
The attitude towards the customer and the speed of the transaction were great.
Good service provided
Likely a scam as the first charge was…
Likely a scam as the first charge was £0.85 then randomly and repeatedly they charged me £32 to my bank card within the next few weeks even when I was out of the country. At the end I have no idea what kind of product or service being received or charged.
Accommodating Representative
Accommodating Representative, they have acknowledge my concern and response right away. they are also very helpful with my inquires and concerns.
I had a very good experience didn't use…staff are very helpful in sorting things out
I had a very good experience didn't use it too much
My complaint resolution
My request for resolving the issue had been evaluated by the Escalation Team. They took into consideration the specific reason and circumstance and have offered the solution which was extremely satisfactory. Very few would have gone to this extent in satisfying customer.
Thank You.
Absolutely awful company
Absolutely awful company. Bought an £8 box deal to then be signed up in a subscription which has taken £41 from me on the 19th September and the 2nd October. Customer service are refusing to refund my money. Completely false advertising. Stay away everyone. It is a scam!!
issue been adressed by their team
Thanks to customer support
Thanks to customer support, my issue was resolved quickly and efficiently.
The issue was resolved successfully…
The issue was resolved successfully after communicating with the service.
Giving the money back!
I had a problem and they stole my credit card and it them about a month to send me back the money but at the end it was fine!
Customer support and Escalation team
I had a great experience specially with customer support and Escalation team, much thanks for Nela for her dedication and help
This company is a scam.
I contacted megatvstore
I contacted megatvstore, about an unapproved charge to my credit card. After reviewing my concern, I will be refunded the money charged.
Have just had the best help from…
Have just had the best help from SAMUEL, thank you.
Beautiful experience …
Beautiful experience ✨ they are reliable and fast with delivery
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