after 2 weeks of waiting, I emailed them to update me with my order. They did not have stock and told me i need to wait another 2 weeks. No communication at all! this is how you lose a potential cost... See more
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See what reviewers are saying
Shelly absolutely went out of her way on our behalf even though we are a small company. Then even sorted out our order when we made a mess of the specifications ! Experiences like this are getting ra... See more
Company replied
First time order from your company. The ease of ordering and check out was impressive. The item arrived and was professionally packed. The sample dishwasher tablets and sweets sent were a surprise b... See more
Company replied
The Mega Thing website has a large product range and you can find what you want easily and place an order. Mega Thing stock my favourite pens and I can buy a box of 12 at a very reasonable price. So... See more
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Company details
- Office Supplies Store
- Educational Supply Store
- Envelope Supplier
- Office Equipment Supplier
- Office Supply Store
- Stationery Store
Written by the company
Mega Office Supplies is Australia's premier online destination for all your office supply needs, offering a vast selection of top-quality products at competitive prices. With an easy-to-navigate website and exceptional customer service, Mega Office Supplies ensures a "wow" shopping experience from any device to any door. Our comprehensive product range includes office stationery, technology, furniture, and more, catering to businesses of all sizes. By partnering with leading brands like 3M, Avery, and Brother, we guarantee the highest standards of quality and reliability. Mega Office Supplies takes customer satisfaction seriously, providing personalised solutions and expert advice. Our dedicated customer support team is always available to address inquiries, ensuring a seamless shopping experience. Trustpilot reviews consistently showcase our commitment to customer satisfaction, earning us an excellent reputation in the industry. As a responsible and eco-conscious company, Mega Office Supplies offers an array of environmentally-friendly products and adheres to sustainable business practices. We actively support community initiatives, ensuring a positive impact on our customers and the planet. Our efficient delivery system guarantees timely arrival of your office supplies, while our hassle-free returns policy and after-sales support ensure complete peace of mind. By prioritising customer satisfaction and convenience, Mega Office Supplies has become synonymous with trust and reliability in the office supplies market. Incorporating long-tail keywords like "bulk office supplies online," "best office furniture Australia," and "high-quality stationery products" in our website's content, we make it easy for customers to find exactly what they need through search engines. Our focus on search engine optimisation (SEO) ensures that we consistently rank high on search results, making us the top choice for office supply shopping in Australia. Mega Office Supplies also offers regular promotions and discounts, providing unbeatable value for customers looking for affordable office essentials. With our user-friendly website, secure payment options, and fast shipping across Australia, we make it simple for businesses to keep their offices stocked and organised. To sum it up, Mega Office Supplies is the ultimate destination for all your office needs, offering an unparalleled selection of products, exceptional customer service, and a commitment to sustainability. Trustpilot reviews and our ever-growing customer base stand as a testament to our dedication to excellence in the office supplies industry. Choose Mega Office Supplies for a seamless and enjoyable shopping experience that you can rely on.
Contact info
5/12 Greenway Drive, 2486, Tweed Heads South, Australia
- +61755243888
- team@megathing.com.au
- megaofficesupplies.com.au
4.3
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly helping staff
It started with a friendly phone call with an enqurie,to promtly sourcing what i was after, to landing at my doorstep day and half days later, now thats great service.
27 April 2023
Reply from Mega Thing
Hi Tanya,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day! :)
Kind Regards, Ally
Great Service
Unfortunately my order was too late due to freight company issues but my purchase was refunded promptly on return and Mega was great to deal with. I will definitely use them again if the need arises 😊
2 May 2023
Reply from Mega Thing
Hi Lindy,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Kind Regards,
Alejandro
I have canceled the order 231405949…
I have canceled the order 231405949 which I have placed on 27/4-2023,
due to the late delivery time at the beginning of May.but sofar I still haven't received my refund. which is too long...
26 April 2023
Reply from Mega Thing
Good morning Zhisheng,
Thank you for your time on the phone this morning. After thoroughly reviewing the order history, I see that you reached out to us on 08.05.2023, requesting a full refund. I investigated the matter with our accounts team and our records indicate that the refund was successfully processed on the following day, 09.05.2023. Can I please request you to check your account for the return of the funds, and If you find that the refund has not been credited yet, please do not hesitate to contact me directly at 07 5524388.
Regards,
Dustin
Range of items was good
Range of items was good. Staff kept me informed when order was going to be later than expected.
6 May 2023
Reply from Mega Thing
Hi Bev,
Thank you so much for your 5-star review! We will share this with our talent team to let them know to keep up the amazing work. :)
Kind regards, Ally
My product was delivered quickly
6 May 2023
Reply from Mega Thing
Hi John,
Thanks so much for sharing your experience with us. We hope to see you again soon. :)
Kind Regards,
Ally
The kettle was excellent , battery torch on stand is not
The kettle was excellent
Usb torch lantern excellent
Battery Torch let the team down...no off switch...u have to put it on the stand for it to turn off, stupid when u carry to bathroom and have to leave it on till u get back to your van & put on stand, waste of batteries
26 April 2023
Reply from Mega Thing
Good afternoon Deirdre,
Thank you for your review!
We wanted to let you know that we made an attempt to call you regarding the quality issue with your order. We want to assure you that we never want to sell anything that doesn't meet our high standards. To help us resolve this and ensure your satisfaction, we would love for you to get in touch with our amazing customer service team at 07 55243888. They're here to help and put a smile back on your face. We appreciate your understanding and look forward to making things right for you!
Regards,
Dustin
Great products, great service
Megathing's prices are very competitive, the products are great & the service is outstanding!
Highly recommended.
5 May 2023
Reply from Mega Thing
Hi BookBuyer,
Thanks for sharing your review with us and the community. It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you! Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you! :)
Kind Regards, Ally
Easy to select products
Easy to select products. Prompt delivery. Well packaged against damage. Cheery message in packaging.
4 May 2023
Reply from Mega Thing
Hi Irina,
We truly appreciate your kind words! I’m thrilled to hear that you appreciate our packaging and we were able to deliver your order quickly to you. It’s always humbling to hear how we’re able to make our customers’ experience valuable! Have a fabulous day! :)
Kind Regards, Ally
Fantastic Service
Great products, fabulous prices, fantastic service and communication. Thank you
4 May 2023
Reply from Mega Thing
Hi there,
Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service are able to make a positive difference to them! We look forward to seeing you again. Have a great day! :)
Kind Regards, Princes
Fast delivery.
Fast delivery.
Great price.
Best product compared to other competing and more popular brands.
No fuss, no red tape, no dramas.
2 May 2023
Reply from Mega Thing
Hi Tina,
Thank you for the 5-star rating and taking the time to leave a review, we are so grateful that you have chosen Mega Thing. Our company values customer feedback and we love hearing when we were able to deliver our customers order quickly and we are glad you felt that our prices offer great value to you! Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you! Looking forward to fulfilling your orders again. :)
Kind Regards, Ally
Ordering on line was simple and…
Ordering on line was simple and efficient. Delivery was as expected.
23 April 2023
Reply from Mega Thing
Hi Ian,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day! :)
Kind Regards, Ally
quick delivery and arrival of my…
quick delivery and arrival of my purchase was top notch. Thanks
3 May 2023
Reply from Mega Thing
Hi Jaclyn,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards,
Chan
Great service
Good quality product. Friendly, helpful email updates. Shipping a little slow, prices a bit expensive but this is the only place I can get the pens I want so this is where I order. I’m always happy with my delivery.
2 May 2023
Reply from Mega Thing
Good Morning Sarah,
Thank you for the positive review.
We are thrilled that we were able to supply you with your favourite pen!! We would also like to apologise for the unfortunate delay in delivering your order. If there are any specific couriers you would prefer to exclude from future orders, please don't hesitate to let us know. Your feedback is important to us, and we'll do our best to ensure smooth and timely deliveries in the future.
Regards,
Dustin
Reply from Mega Thing
Hi Colin,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our fast delivery service, check us out again soon to see what’s new! very. We’re always improving and updating our website, so I encourage you to come back again! Have a lovely day! :)
Kind Regards, Princes
Reply from Mega Thing
Hi,
The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and fast delivery check us out again soon to see what’s new! very. We’re always improving and updating our website, so I encourage you to come back an
Kind Regards,
Chan
We were happy with what we ordered
We were happy with what we ordered and the delivery was left in a safe place.
We were disappointed that we were not kept up to date with the tracking of our order.
28 April 2023
Reply from Mega Thing
Good afternoon Robert,
Thank you for your honest review.
We are delighted that you were pleased with your purchase, and it's great to know that your order was safely delivered. We make it a priority to provide our customers with timely tracking updates, and I apologize if we didn't meet that standard on this occasion. We genuinely hope to rectify this and ensure a seamless experience for any future orders you may place.
Regards,
Dustin
I was kept informed through the whole…
I was kept informed through the whole process.
Great value
Lollies
28 April 2023
Reply from Mega Thing
Hi Vicki,
The team love hearing from our customers – especially when we were able to keep you informed and updated throughout the process. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. :)
Kind regards, Ally
Timely and wrapped well....
28 April 2023
Reply from Mega Thing
Hi Kerry,
Thanks so much for sharing your experience with us. We hope to see you again soon. :)
Kind Regards,
Ally
Reply from Mega Thing
Hi Alice,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day! :)
Kind Regards, Ally
Great communication and very fast…
Great communication and very fast delivery. This was our second purchase with Mega and we will not have any issue purchasing again. Thanks team for the smooth and hassle free transaction.
15 May 2023
Reply from Mega Thing
Hi Danniel,
The team love hearing from our customers – especially when we were able to keep you informed, updated throughout the process, and we were able to deliver your order quickly to you. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again soon! Have a great day :)
Kind Regards, Ally
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