after 2 weeks of waiting, I emailed them to update me with my order. They did not have stock and told me i need to wait another 2 weeks. No communication at all! this is how you lose a potential cost... See more
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Shelly absolutely went out of her way on our behalf even though we are a small company. Then even sorted out our order when we made a mess of the specifications ! Experiences like this are getting ra... See more
Company replied
First time order from your company. The ease of ordering and check out was impressive. The item arrived and was professionally packed. The sample dishwasher tablets and sweets sent were a surprise b... See more
Company replied
The Mega Thing website has a large product range and you can find what you want easily and place an order. Mega Thing stock my favourite pens and I can buy a box of 12 at a very reasonable price. So... See more
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Company details
- Office Supplies Store
- Educational Supply Store
- Envelope Supplier
- Office Equipment Supplier
- Office Supply Store
- Stationery Store
Written by the company
Mega Office Supplies is Australia's premier online destination for all your office supply needs, offering a vast selection of top-quality products at competitive prices. With an easy-to-navigate website and exceptional customer service, Mega Office Supplies ensures a "wow" shopping experience from any device to any door. Our comprehensive product range includes office stationery, technology, furniture, and more, catering to businesses of all sizes. By partnering with leading brands like 3M, Avery, and Brother, we guarantee the highest standards of quality and reliability. Mega Office Supplies takes customer satisfaction seriously, providing personalised solutions and expert advice. Our dedicated customer support team is always available to address inquiries, ensuring a seamless shopping experience. Trustpilot reviews consistently showcase our commitment to customer satisfaction, earning us an excellent reputation in the industry. As a responsible and eco-conscious company, Mega Office Supplies offers an array of environmentally-friendly products and adheres to sustainable business practices. We actively support community initiatives, ensuring a positive impact on our customers and the planet. Our efficient delivery system guarantees timely arrival of your office supplies, while our hassle-free returns policy and after-sales support ensure complete peace of mind. By prioritising customer satisfaction and convenience, Mega Office Supplies has become synonymous with trust and reliability in the office supplies market. Incorporating long-tail keywords like "bulk office supplies online," "best office furniture Australia," and "high-quality stationery products" in our website's content, we make it easy for customers to find exactly what they need through search engines. Our focus on search engine optimisation (SEO) ensures that we consistently rank high on search results, making us the top choice for office supply shopping in Australia. Mega Office Supplies also offers regular promotions and discounts, providing unbeatable value for customers looking for affordable office essentials. With our user-friendly website, secure payment options, and fast shipping across Australia, we make it simple for businesses to keep their offices stocked and organised. To sum it up, Mega Office Supplies is the ultimate destination for all your office needs, offering an unparalleled selection of products, exceptional customer service, and a commitment to sustainability. Trustpilot reviews and our ever-growing customer base stand as a testament to our dedication to excellence in the office supplies industry. Choose Mega Office Supplies for a seamless and enjoyable shopping experience that you can rely on.
Contact info
5/12 Greenway Drive, 2486, Tweed Heads South, Australia
- +61755243888
- team@megathing.com.au
- megaofficesupplies.com.au
4.3
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Mega Thing provide a great service with reasonable prices and a good range of products. The customer service team are fast and efficient. I was able to place an order in the morning, contact them to arrange pick-up, and they had it ready to collect by 2pm!
17 May 2023
Reply from Mega Thing
Hi Kiralee,
Thank you for the 5 star review. It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you! Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you! :)
Kind Regards, Ally
This company has excellent customer service, very happy, thank you.
Amazingly quick service and excellent copy paper!
23 June 2023
Reply from Mega Thing
Hi Ingrid,
We are incredibly thankful that you took the time to leave us this review. Our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service is able to make a positive difference to them!
Kind Regards, Ally
Order confirmed but took 5 days to send…
Order confirmed but took 5 days to send the order?
10 May 2023
Reply from Mega Thing
Good morning Adam,
Thank you for your review!!
We have investigated your order and we see that you placed your order on Friday 12.05.2023, and we shipped the order on the Monday 15.05.2023. Unfortunately we are unable to control the delivery times of our couriers. Please feel free to request omitting certain courier for any future orders, and our Customer Service team will be more than willing to arrange!
Thanks again taking the time to write the review.
Regards,
Dustin
Mega Thing has it
When you can't find what you're looking for Mega Thing has it, fast shipping and good communication.
14 May 2023
Reply from Mega Thing
Hi Donna,
Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service is able to make a positive difference to them! :)
Kind regards, Ally
An excellent on-line buying experience
They had the product I wanted, in stock, at a good price. Buying it was quick & easy, delivery was quick, packaging was excellent. It was what I ordered, as a result I was very happy :)
23 May 2023
Reply from Mega Thing
Hi Greg,
Thank you for leaving us such a wonderful review. 🤩 It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you, you appreciate our packaging, and we were able to deliver your order quickly. We are thrilled that you loved your experience; our talent team will be happy to read what you wrote. On behalf of the Mega Thing team we hope you have a great day!
Warm Regards, Ally
Awesome website and customer service & delivery
Awesome website, awesome customer service and awesome delivery. Thank you kindly.
24 May 2023
Reply from Mega Thing
Hi Evy,
Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service is able to make a positive difference to them!
Kind regards, Ally
I found the content on display is easy…
I found the content on display is easy to negoiate. We are a small business with minium requirements. I find it is easier to order on line as previuous I have difficulity infinding certain Items we need. I will continue to shop here for certain items required
23 May 2023
Reply from Mega Thing
Hi Rozanne,
The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience. We’re always improving and updating our website, so I encourage you to come back and check us out again soon to see what’s new!
Kind Regards, Ally
Glossy Photo Paper
I love this new product,and it is so easy to use.
Your quick service,in getting to me,was amazing.I would order from you again.
13 May 2023
Reply from Mega Thing
Hi Denise,
We are incredibly thankful that you took the time to leave us this review, The team put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review!
Kind Regards, Ally
Reply from Mega Thing
Hi Kerrie,
Thank you so much for your 5-star review! We will share this with our talented team to let them know to keep up the amazing work.
Kind Regards,
Chan
Mega Thing are so reliable
Mega Thing are so reliable, products are always available, the delivery is always so fast. Simply, they are a great company to deal with, never disappointed.
22 May 2023
Reply from Mega Thing
Hi Amor,
Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service is able to make a positive difference to them!
Kind regards, Ally
Everything arrived safe and sound was…
Everything arrived safe and sound was informed throughout the whole process and I got a little treat in my package too
21 May 2023
Reply from Mega Thing
Hi Jody,
The team love hearing from our customers – especially when we were able to keep you informed and updated throughout the process. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review! :)
Kind Regards, Ally
Reply from Mega Thing
Hi Lydia,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Kind Regards,
Alejandro
Reply from Mega Thing
Hi Kris,
Thank you for your review. We will share your review with our team to let them know how we are doing. Thank you - we appreciate your review!
Kind Regards,
Alejandro
Fast delivery
Fast delivery, good quality, nice price and came with treats. Much appreciated cheers Mega office supplies
10 May 2023
Reply from Mega Thing
Hi Catherine,
Thank you for the 5-star rating and taking the time to leave a review, we are so grateful that you have chosen Mega Thing. Our company values customer feedback and we love hearing when we were able to deliver our customers order quickly, and when our customers appreciate their orders are packed with pride. We look forward to fulfilling your orders again. :)
Kind Regards, Ally
Great products, fast shipping, annoying emails.
The products were shipped quickly and accurately. There was a bag of lollies included, which was a nice touch. The only reason I didn't give 5 stars is because of the number of review reminder emails that I feel were largely unnecessary and frustrating. Please reconsider sending more than one review request per order as it has a negative effect on the potential for return business.
10 May 2023
Reply from Mega Thing
Good Morning Keith,
Thank you or your honest review.
It is reviews such as this one that allows us to improve our service, as your feedback is very important to us. I will be definitely be evaluating our email correspondence with our customers, and will be investigating ways in which we can improve the overall experience.
Thanks again Keith for bringing this to our attention.
Regards,
Dustin
Reply from Mega Thing
Hi Tricia,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Kind Regards, Ally
Fast shipping and delivery timeframe…
Fast shipping and delivery timeframe which helps a lot running a small business. Always happy with purchasing from Mega Thing love the service
8 May 2023
Reply from Mega Thing
Hi Ian,
The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience and fast delivery. We’re always improving and updating our website, so I encourage you to come back and check us out again soon to see what’s new! Have a great day and keep safe! :)
Kind Regards, Princes
Excellent product
Excellent product. Quick delivery and even a courtesy call afterwards to ensure I was happy with my order.
17 May 2023
Reply from Mega Thing
Hi Katherine,
We are incredibly thankful that you took the time to leave us this review. The team is thrilled to hear your order was sent promptly and we look forward to fulfilling your orders again. Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you! :)
Kind Regards, Ally
Great Transaction
Easy order, goods arrived as described on the website. Very happy with the order and will definitely order from Mega Thing again.
16 May 2023
Reply from Mega Thing
Hi Scott,
Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service is able to make a positive difference to them! :)
Kind regards, Ally
You replaced damaged goods without any…
You replaced damaged goods without any queries for which we were very grateful. The supplier however, did nothing to better package the replacement goods, BUT they did arrive intact. A miracle to my mind because the goods were quite fragile plastic without much to stop the items moving around in the carton and getting damaged.
14 May 2023
Reply from Mega Thing
Good Morning Meredith,
Thank you for your review, and also thank you for allowing us to make this right for you.
I will be in contact with our supplier, and will inform them of the packaging issues you have experience with you deliveries. We appreciate all feedback, and will strive to avoid any further packaging issues for future orders.
Once again Meredith, thank you for your patience and also bringing this to our attention.
Regards,
Dustin
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