Megabikes Reviews 

143
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their exceptional helpfulness, knowledge, and professional demeanor. Customers frequently highlight the excellent service, noting the ease of transactions, prompt replies to inquiries, and personalized attention that made their experiences very positive and trustworthy. Many people appreciate the staff's ability to guide them through purchases, provide expert advice on products, and ensure their needs are met, whether for new bikes, gear, or servicing. Reviewers also commend the quality of the products and the efficient customer service, including quick resolutions for issues and flexible arrangements for servicing. However, some people mentioned occasional delays, such as waiting longer than expected for a bike to be ready.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, consistently highlighting the helpfulness and... See more

Product

Users describe positive interactions with product, highlighting a great range of clothing, equipment, and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as excellent and first-class.... See more

User experience

Reviewers consistently express satisfaction with the user experience, often describing it as very easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Service buy all my gear here, handy location in Wexford St. If I need a part they'll order anything I want, be it original or aftermarket. So very easy to get anything. Good value and great bac... See more

Rated 5 out of 5 stars

I honestly went in to see about sizing and fit for buying online but the advice and help I got from the amazing Ola meant I spent over €400 and will definitely be back to buy the rest of my gear ther... See more

Rated 5 out of 5 stars

Highly recommended, very nice and professional service. They've helped me twice already, by looking after my puncture on the spot and squeezing me in on very short notice for the patch, earlier wheel... See more

Rated 5 out of 5 stars

I've bought 2 2nd hand bikes here over the last 12 months.both transactions were hassle free due to the helpful sales staff. Any issues that arose (as can & will with not buying new) were sorted out... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Details of new and used motorcycle sales and servicing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(143)

114 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

Thanks to Ciaran for looking after me today when I needed some new gear. I’m delighted with my new Rukka kit and would highly recommend Megabikes for any biker.
Andy Carson

23 July 2025
Unprompted review
Rated 5 out of 5 stars

How Megabikes handled my issue

I visited Megabikes to purchase a Vespa 125cc Primavera and bought it same day. Thiago was extremely helpful and patient. It was such a pleasurable experience. Also Gabrielle was very helpful.

But the reason for the review is that when I got home, I noticed a panel on the glove box that wasn't right in colour. So being a little OCD ... I contacted both Thiago and Kieran from the Ballymount Store. Now its easy to write a review when things go well ... but for me its all about how Megabikes handled this for me.

They were terrific and are offering a new panel for me. They didn't have to but they understand and appreciate the customer. I genuinely know now that when it comes to upgrading my Vespa .. there will be only one store that I will go to.

Thank you Thiago (and Kieran) ... excellent customer service.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Ola is amazing!

Ordered a new jacket, trousers and the alpine stars tech air 3.
The quality of the customer service was absolutely incredible. Ola rang me today, querying my jacket size and gave me the best advice to use with the tech air 3. This will save on returing the jacket for a different size! Not only that, they had my items shipped as fast as they could so I can go on my bike trip this week!

Thank you all so much!

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Really good place for beginners

I’ve just got home from Megabikes with my new Aprilia RX125, all the experience with them was amazing, they helped me from the scratch with the equipment and explaining how all the documents works also finding a set of equipments that’s fits me.
A special mention to Gabriel who was really helpful and patient guiding in every single step. I will definitely come back to the store for new purchases.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I have been dealing with Megabikes for 5 years and have always found their customer service to be second to none. Just collected my 3rd new bike from them Big shout out to all the team,especially Robbie Dixon.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

New Nmax Tecmax

As always, it was a memorable experience. Staff made every effort to ensure they had followed my request to the T, they kept me informed throughout my order right up until it was time collected it. It was extremely kind and helpful to make me a video of before and after boxing. Thanks again team.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Gabriel the Megabikes legend!

Was in Megabikes today to get some boots & gloves & a small repair on helmet fabric. Gabriel couldn’t be more helpful & patient, he spent time fixing the awkward fabric issue on the helmet & great relaxed knowledge on anything I asked about gear. I’ll be back again for the Jacket. I’ve dealt with Megabikes other shop before too when I bought a helmet & jeans & again service is first class & like with Gabriel today, nothing was a problem. So, thank you for great products & top class customer service Gabriel!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant team of guys and…

Absolutely brilliant team of guys and gals working here. I bought a Honda Africa Twin from Ross, an absolute legend from day 1 to the collection day of my bike. Ross really helped me find the bike I had been up and down the country searching for, any questions I had he knew his stuff, his customer service work ethnic is exceptional and his rapid response to delivery was second to none. I highly recommend Megabikes and highly recommend the quality of customer service to anyone looking for their dream bike 🏍 thanks again, Ross and team, and no doubt we will do business again in the future👌🏻

14 December 2024
Unprompted review
Rated 5 out of 5 stars

BMW R1200RS

I found Ross very knowledgeable and knew his way around all the hidden functions in the new bikes on board menu. Very happy with the bike.

25 October 2024
Unprompted review
Rated 2 out of 5 stars

I unfortunately bought a 2018 Tmax 530…

I unfortunately bought a 2018 Tmax 530 from megabikes in Ballymount last September 2023 for commuting to work.
From day one the bike had reliability issues and ended up at great expense, and inconvenience to me, having to leave the bike back with them over period of one month in total back and forth.
I found the sales person to be untrustworthy, and basically telling lies about what they were doing with the bike to resolve the problem.
I ended up buying a another TMax 560cc 2020 model in their Dublin store to get myself out of the process, which I have since traded in with another dealer at a loss because that bike had issues too.

In summary the sales guy in the Ballymount store sold me a lemon of a bike,and lied about about what he was doing to resolve the issue,which ended up costing me thousands of Euros in the process.
Hopefully this review will help someone else get a better deal elsewhere when they read this review.

BUYER BEWARE when dealing with MEGABIKEs, beause I found them to be MEGA untrustworthy!

23 September 2023
Unprompted review

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