This is a scam
This is a scam, i downloaded a manual for 0,01 and now i have a monthly subscription which i can't cancel. My bank and apple pay say this is fraude.
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This is a scam, i downloaded a manual for 0,01 and now i have a monthly subscription which i can't cancel. My bank and apple pay say this is fraude.
Ook mij is dit overkomen.
Heeft dit te maken met de hack bij ODIDO?
Do not do business with this company
Do not do business with this company. They have a very shady way of tricking customers into signing
up for a subscription. I have no idea how this even happened; I don't know the app at all and have
never even Googled it.
First, €0.01 is debited, stating that it is for a 24-hour trial. Then, exactly 24 hours + 1 minute later,
€49.90 is charged. This is a higher amount than what the website actually indicates, by the way.
On the website, you can supposedly cancel your subscription via a button. I did this immediately after
the €0.01 was debited. However, you do not receive an email confirmation proving that you cancelled
the subscription within 24 hours. If you subsequently read the fine print, it states that the cancellation
button does not work within the first 24 hours, in other words, there is no real 24-hour trial period.
They also indicate that you can send an email using their email template. I did that immediately as
well, but again, you receive no email confirmation, and the €49.90 is just deducted anyway. I have
no idea if I will have to deal with future charges. According to the cancellation button, I am no longer
an active user, so we shall see. Conclusion: Conclusion: do not buy anything from this website.
Do not do business with this company. They have a very shady way of tricking customers into signing up for a subscription. I have no idea how this even happened; I don't know the app at all and have never even Googled it.
First, €0.01 is debited, stating that it is for a 24-hour trial. Then, exactly 24 hours + 1 minute later, €49.90 is charged. This is a higher amount than what the website actually indicates, by the way.
On the website, you can supposedly cancel your subscription via a button. I did this immediately after the €0.01 was debited. However, you do not receive an email confirmation proving that you cancelled the subscription within 24 hours. If you subsequently read the fine print, it states that the cancellation button does not work within the first 24 hours, in other words, there is no real 24-hour trial period.
They also indicate that you can send an email using their email template. I did that immediately as well, but again, you receive no email confirmation, and the €49.90 is just deducted anyway. I have no idea if I will have to deal with future charges. According to the cancellation button, I am no longer an active user, so we shall see. Conclusion: Conclusion: do not buy anything from this website.
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