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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently receiving items that did not match descriptions or were of poor quality. Customers also reported significant issues with their orders, including missing items, incorrect products, and orders being marked as delivered when they had not arrived. The customer service was often described as unhelpful, unresponsive, and rude, failing to resolve problems effectively. Delivery services were consistently criticized for being inconsistent, delayed, or outright failing to deliver. Some people were dissatisfied with the return and refund processes, finding them slow or difficult to complete. Additionally, some reviewers mentioned that delivery partners were uncooperative or unprofessional.

What people talk about most

Product

Customers had negative experiences with product. Many reviewers report receiving wrong, damaged, or missing... See more

Order

Reviewers express widespread dissatisfaction with the ordering process. Many customers report issues such as... See more

Customer service

Customers consistently express strong dissatisfaction with customer service. Many reviewers report issues... See more

Delivery service

Clients share negative opinions on delivery service. Many customers report significant delays, with orders... See more

Service

Users describe negative interactions with service, consistently reporting experiences as a "nightmare" due to... See more

Based on these reviews

Rated 1 out of 5 stars

Meesho app overall kaafi useful hai especially un logon ke liye jo ghar se business start karna chahte hain. Yahan products ki variety kaafi achchi mil jati hai aur prices bhi affordable hote hain.... See more

Rated 1 out of 5 stars

Order done at 13th August. Received different shades earrings each. Raised return request at 17th August. 3days over it is not returned and it was saying address is not reachable for return. What... See more

Rated 1 out of 5 stars

Meesho par order kuch or karta hu milta kuch or hai Meesho miss you par kuch order karta hun aur item kuchh aur aata hai aur customer care se baat karta hun to bolata hai ki refund nahin hoga Na cas... See more

Rated 1 out of 5 stars

Fraud company, I got scammed, I bought a 3 pc set Indian sharara paying 1780rs , I got delivered and they r saying its not delivered after im trying to return.. totally scammed. Best part the ag... See more

Rated 3 out of 5 stars

Of late, delivery services of Meesho has been very inconsistent. Either they go on extending the delivery date or the product delivery gets cancelled or for some reason doesn't get delivered at all.Su... See more

Rated 1 out of 5 stars

I placed a prepaid return and waited for more than 4 days. The pickup agent never came during the day and only gave missed calls at night around 11 PM. After emailing customer support, the same agen... See more

Rated 5 out of 5 stars

Meesho is working well some time quality is not but service is great no refund problem no problem of returning items I am a regularly buyer of Meesho.

Rated 1 out of 5 stars

My order has still not been picked up. It's been 4 days.I have called Meesho several times, but no one is supporting me or resolving my issue. Please do not force me to escalate this matter further. I... See more

Rated 1 out of 5 stars

Ordered one item on Meesho, due to poor quality of the product we placed a request for return on 07th Feb26. So far no one arrived at my doorstep for pick up. called multiple times in customer s... See more

Rated 1 out of 5 stars

Writing this review for product delivery agent .Her name sapna ingole she called me twice due to some reason i was not able to attend the call and then i called her about parcel she talked to... See more

Rated 1 out of 5 stars

Order id: 182879150604 Order done at 7th August. Received damaged one. Raised return request at 10th August. Till 20days over it is not returned and it was saying address is not reachable for return.... See more

Rated 1 out of 5 stars

It should allow something in negative. Firstly i ordered 10 quantity if a product. Packaging team or delivery team taped the product togethere rather than putting it in big box and taping it. If you p... See more

Rated 1 out of 5 stars

I order two products (prepaid) but not received anything and thay say it's delivered. First it's too delayed to deliver from delivery date and then send msg it's delivered. When I complaint against th... See more

Rated 1 out of 5 stars

Worst service I have not got the product in 20 days and have been contacting the team for the past 10 days the agent who spoke was mr Deepanshu and that man says that the details are not available in... See more

Rated 1 out of 5 stars

Meesho is fraud it make fools to the customer and its seller scarf factory is cheater and scammers and there is manners its customer care agents.it is a thief company and do fraud every customer. if... See more

Rated 1 out of 5 stars

I am very disappointed by meeso services. Before 7days I ordered two set of baby kurta pajama set. So finally yesterday I received my order. And delivery boys say first pay after you can check your pr... See more

Rated 1 out of 5 stars

I placed order for a rheumatic pain relief medicine costing ~Rs 400 on 06/12/2025 with promised delivery on 09/12/2025. This was postponed to 12/12/2025. Nonetheless, on both occasions "packed" messag... See more

Rated 1 out of 5 stars

FRAUD company ….. I request every Indian not to buy product from Meesho. They are cheating with customer by delivering wrong/unsatisfied product to buyer. Even if no one is there for managing return a... See more

Rated 1 out of 5 stars

I place my recent order and the Meesho app shows that the order has been delivered, but I have not received the product. In meesho app my product could be marked as delivered without OTP confirmati... See more

Rated 1 out of 5 stars

Never use this app. I experienced unprofessionalism twice. I made a prepaid order. The product was out for delivery, but the delivery boy called and said, "If you give the OTP, I'll come and deliver t... See more

Rated 2 out of 5 stars

Every time we place a order in meesho , the product would be bad quality or wrong item, how can a company displace a original product useless

Rated 3 out of 5 stars

Its not that costly also most of the products are not durable however lots of stuff that useful they sell there and I find it good. 3 star for quality

Rated 3 out of 5 stars

I dislike meesho some time because sometimes meesho deliver some another things or some manufacturers problems causes I don't know why but meesho please try to improve this problem get better deliver... See more

Rated 1 out of 5 stars

Meesho have a worst service. I have ordered 1butter papper and 1 cloth clips packet on 16th may it's not yet delivered even it's in the same city only neither it's cancelled or refunded and custome... See more

Rated 1 out of 5 stars

Bad customer service. I ordered an L-size sweater and received a small one. Then, I requested a return and refund, and I was notified that the item would be collected by 2nd Dec 2025. But no one came... See more

Rated 1 out of 5 stars

WorI had placed a return request on Meesho on 7th July 2025. It has now been over a month, but the return pickup has not been done. Initially, I was told to wait, and now their customer support... See more

Rated 1 out of 5 stars

Meesho is Worst e-commerce shopping site.. I've ordered one coard set in the application it was appearing as delivery delayed but yesterday suddenly its popped you as product delivered.. And moreover... See more

Rated 5 out of 5 stars

Price is affordable and the quality is pretty nicee and packing is also good sometimes the delivery delays that's the one problem

Rated 1 out of 5 stars

No any support and no product verification different product provided Website pe login ni hota hai ab app download ke liye options aata hai jab regularly product ni buy Krna hai to app kyu download... See more

Rated 1 out of 5 stars

this is the worst app.thr customer support system is worst.They don't deliver the product and when you raised complaint they will not entertain. similarly I have raised request when the product qual... See more

Rated 1 out of 5 stars

i like the product but the service is very bad especially the customer service.....u r cheating the customer if its more than 1 order.... I'm ordering from the site as too many selection....the money... See more

Rated 1 out of 5 stars

Worst company, worst service & worst customer support. They have robots sitting there as chat support agent & AI for calls. I ordered rakhi which was supposed to be delivered on 6th Aug. It sho... See more

Rated 1 out of 5 stars

Never ever place a prepaid order on Meesho. I have always placed COD orders and my order got delivered. For the first time I placed prepaid order and it’s been over 15 days past the delivery date and... See more

Rated 1 out of 5 stars

I have ordered four sets of "Frosty 100% food grade premium plastic fridge square water bottle 1litre", and received only one set on the time of delivery. Three sets were missing. I have ordered those... See more

Rated 1 out of 5 stars

Meesho has worst delivery partners. They keep on changing delivery schedule & reason they give is 'Customer not reachable'. The customer care number provided gets disconnected without ringing. Overall... See more

Rated 1 out of 5 stars

Meesho delivery agents were very bad . I had placed an order online on Nov 21st and up to now they have not delivered the item. Called several times the customer service but they will say they will de... See more

Rated 1 out of 5 stars

Pathetic service. Order a product for my baby and its been more than a month they are not taking the product back and providing refund. Unauthorized activity. I have placed return on the same day I g... See more

Rated 1 out of 5 stars

My return request with Meesho has been pending since October, and the experience has been extremely frustrating. I followed all steps correctly. On 4 December, I couriered the parcel and upload... See more

Rated 1 out of 5 stars

I received a call from the mess staff informing me that my order was ready, so I immediately went to collect it. However, when I reached there, I was told that my order had already been cancelled. T... See more

Rated 1 out of 5 stars

My order (ID: 193599871180111616) The order has been marked as delivered, but I have not received the product. Here are the details: I did share an OTP, but it was for another prod... See more

Rated 1 out of 5 stars

Worst experience I had with this service. First time I have order a product from this application and the delivery has been delayed and the product never got delivered. I recommend other users also... See more

Rated 1 out of 5 stars

I have buy kitchen stand but product was broken and I have placed the exchange since 1 month no one came to take product money no refund no exchange meesho agent there are policy is closed there i... See more

Rated 1 out of 5 stars

Please update meesho service fast... I would like to request kindly look at delivery patner .They didn't take you people very seriously and not deliver the items to customer on time .so supplier su... See more

Rated 1 out of 5 stars

Worst experience ever. I requested for exchange of crocks i ordered its been a month and still i didn't got my exchange. I am calling to the customer care every 2 days and now I am getting response... See more

Rated 1 out of 5 stars

Such a disappointing experience with Meesho. The product quality was nothing like what was shown in the images. I requested an exchange, but the replacement turned out to be just as poor in qualit... See more

Rated 1 out of 5 stars

Meesho is proving day by day that they can go to any extreme when it comes to poor service and mismanagement of product delivery. Their disrespectful behavior towards customers is remarkable. And the... See more

Rated 1 out of 5 stars

I have ordered watch from meesho earlier no delivery I have ordered again bit this time without delivery attempt they have updated could not be delivered. Such a worst experience

Rated 1 out of 5 stars

I had ordered two products, but Meesho canceled the order. I haven't received any explanation, and I'm still waiting for the products. The help center team is also not providing any support. I want t... See more

Rated 1 out of 5 stars

I have placed multiple orders on Meesho, and they claimed to have delivered two products in one package. However, when I opened the package, there was only one product inside. Because of this, I... See more


Company details

  1. Online Marketplace
  2. Shopping Mall

Information provided by various external sources

Meesho is an Indian-origin social commerce platform founded by IIT Delhi graduates Vidit Aatrey and Sanjeev Barnwal in December 2015.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
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Rated 1 out of 5 stars

⭐ (1/5)

⭐ (1/5) – Worst & Horrible Experience

I had a **very horrible and frustrating experience with Shadowfax**. This company does not work as per rules but **runs according to the attitude of its delivery boys**.

For **almost one month**, I have been facing issues with **return pickup**. Even after coming inside my society, the pickup boy **does not collect the parcel** and instead gives a **missed call just to mark a fake closure in the system**.

The pickup executive **Yash Thakur** is **extremely rude, unprofessional, and misbehaving**. Because of his refusal to pick up the return, my **₹1000 refund is stuck**, and the company is **not releasing my money**.

What is even more shocking is that **their senior staff told me on call** that

> “We will not come for pickup. You have to drop the parcel at our hub yourself.”

This is completely unacceptable and irresponsible.

Both **Meesho and Shadowfax keep delaying the issue every day** and provide no resolution. There is **zero respect for customers**.

👉 I would **never recommend Shadowfax to anyone**.
👉 This is a **third-class, irresponsible logistics company.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

A person from meesho support called me…

A person from meesho support called me and said that there was an issue with the product billing. Then he asked me for a code and told me that I would need to make the payment again, promising that he would refund the money. However, I did not receive any refund or the product.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Bhot hi jyda bekar service ae us toh v…

Bhot hi jyda bekar service ae us toh v jyda bekar bnde aa sale khade pair bnde da fuddu bna dende aa mera na toh order delivered kia na refund kia uto bolde Sade employe ne ticket bnai c us m otp ke sath order delivered hua jdo manu koi otp aaya hi nii delivered kaise ho gya agr kisi ab koi bat krne ko bhi ready nii h enke ek employee se bat Hui thi employee name durgesh bolta m apki koi help nhi kr skta pura mnth ho gya enko lare lgate hue

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience I had with this…

Worst experience I had with this service. First time I have order a product from this application and the delivery has been delayed and the product never got delivered. I recommend other users also not to order anything from this app as product was never got delivered.

Waste of time and money I am going to uninstall meesho app and never going to use it again.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor pathetic ridiculous third class looting money app

I ordered Bra camisole -quantity -2 in Dec 3rd week using Meesho app. Order id is: 235690285745875968. This is the worst experience ever. To my surprise, i received 2 ladies underwear 🩲 quantity 2 size Large... pathetic.. after making complaint i received correct order or 5th Jan 26 however quantity 1. At the time of delivery i wasn't at home..my sister paid for the same as it was Cash on delivery order. Same day after returning home i checked and found 1 quantity was missing. Total amount I paid was rs 524 , i tried getting refund for missing 1 quantity, app wasn't allowing me to do so. Exchange wasn't available for this product.. also was not able to return the product using app since quantity received was only 1. I am continuously doing follow up with meesho team for refund of 1 missing bra..they registered complaint on 5th Jan and closed stating as per company policy we can not refund amount..I m literally using my patience.. today also called to customer service team with no help in this regards. They are saying that when u r investing in anything u need to read policy first..i have never seen such cheap level chutiyappa in my entire life...i know I m using bit abusive language..i would never recommend anyone to meesho...I m uninstalling my app... will surely highlight this to all the platforms n making my mind to fight in consumer court even though it's just 270 rs maybe but trust me it's costing my peace of mind, mental torcher, waste of my time, money and mental harrasment.... please stop ordering from meesho.. unless and until we do that, these cheap ecommerce selling sites won't understand the importance customer

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Messho are second name of waste of time

I received a call from the mess staff informing me that my order was ready, so I immediately went to collect it. However, when I reached there, I was told that my order had already been cancelled.
This is extremely disappointing and unprofessional. Because of their mistake, my time was wasted and I was left without food. If the order was going to be cancelled, I should not have received a call in the first place.
Such poor communication and mismanagement is unacceptable. I expect better coordination and responsibility from the mess staff. Please take this issue seriously and ensure that this does not happen again.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Bad Experience in Meesho

I place my recent order and the Meesho app shows that the order has been delivered, but I have not received the product.

In meesho app my product could be marked as delivered without OTP confirmation, as I did not share any OTP with anyone. Also I trying to connect with Valmo courier team but he is not answering my call and disconnect.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst return experience ever.eturn and waited…


I placed a prepaid return and waited for more than 4 days. The pickup agent never came during the day and only gave missed calls at night around 11 PM. After emailing customer support, the same agent came to my street delivering products to neighbours but purposely avoided my house. No pickup, no refund, no responsibility. Shameful service and irresponsible attitude. Meesho needs to fix its delivery partners immediately.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Meesho is a fraud and cheaters organisation…

Meesho is a fraud and cheaters organisation. In the name of woolen shirts they robbing customers with cheap net cotton shirts. I ordered 3 woolen shirts and there is no window available on their app to cancel & take refund for those horrible shirts.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Pathetic Service and False Delivery Status

This is pathetic and unacceptable service from Meesho. My product was never delivered, but the order status was falsely updated as “delivered – customer unreachable.” Such misleading updates show extremely poor customer service.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Fraud meesho

Very bad service given by meesho.... No response and product didn't delivered but in the app shows deleverd....it's a fraud company

18 December 2025
Unprompted review

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