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Meermin Shoes Reviews 1,555

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 992 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent craftsmanship and materials. Many people found the shoes to be comfortable and well-fitting, often exceeding expectations for dress shoes. The staff is frequently commended for their knowledge and helpfulness, providing excellent guidance and service. Delivery is also often described as fast and hassle-free. However, some customers reported receiving defective products, such as shoes with scratches, imperfections, or significant differences in length between pairs. A few people also expressed disappointment with the perceived quality of the leather, feeling it looked and felt cheap, or that it did not match the expectations set by the website. There were also occasional mentions of issues with delivery tracking or incorrect product specifications.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and craftsmanship of... See more

Quality

People report positive experiences with quality, often praising the craftsmanship, materials, and overall... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and timely... See more

Service

Consumers find service to be positive. Many reviewers praise the helpfulness and quickness of the sales staff... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoes had some small scratches on the bottoms and a few imperfections in the leather. The box top was torn in two quarters and they were taped back together. I wondered if I actually received someone... See more

Rated 5 out of 5 stars

Meermin customer service is prompt, professional, and very helpful. I was stuck between which size I should choose and upon contacting their customer service on their email, I received very accurate a... See more

Rated 5 out of 5 stars

Fantastic quality out of the box. Great looking shoe. Making belts that match color and material is also a fantastic addition. Gone are the days of trying to find belts that are similar color to your... See more

Rated 5 out of 5 stars

I saw these suede loafers recommended on an IG video. I was looking for a shoe like this and I took a leap! Though skeptical, I followed their sizing recommendations. I ALWAYS wear an 11. Anyway, they... See more


Company details

  1. Shoe Store
  2. Shoe Factory

About Meermin Shoes

Written by the company

At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.

Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.

We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.

We take pride in upholding the principles of craftsmanship quality, service and value.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 42% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Extremely pleased customer!

Prompt, knowledgeable, and helpful response to my question on sizing. Good communication during shipping. Beautiful and well made product. Two thumbs up Meermin!

26 March 2026
Rated 5 out of 5 stars

Great service and quality shoes

Customer support was able to correct my mistake of ordering the wrong size before the order went out. They responded very quickly and the shoes came fast, fit perfectly, and were incredibly well made and look very sharp.

26 March 2026
Rated 1 out of 5 stars

I returned the shoes on Sunday

I returned the shoes on Sunday in the NYC office. I was handed a piece of paper and told my credit card would be refunded on Monday or Tuesday. It is now Wednesday and I am still waiting. There is no phone number to call except for the local store. They told me they could not help. Terrible service

20 March 2026
Meermin Shoes logo

Reply from Meermin Shoes

Hi John — Thank you for sharing your experience and for visiting our NYC store.

We can confirm that your return was received on Sunday, and your refund was promptly processed by our main office team on Thursday. While our NYC location accepts returns for online orders, refunds are managed separately by our main office and require an inspection before processing. As outlined in our return policy, this can take 7–10 business days.

From your message, we understand that the timeline may not have been fully clear when you dropped off your return, and we appreciate you bringing this to our attention. If there’s anything further we can assist you with, please don’t hesitate to reach out.

Rated 1 out of 5 stars

I am returning the shoe

I am returning the shoe, the shoe looks like a good one, but does not fit, small by at least an inch, this is why I never buy shoes online, I was so impressed by Meermin, so I thought I will take a chance, and the whole thing was messed up, complete waste of my time ??

23 March 2026
Meermin Shoes logo

Reply from Meermin Shoes

Thank you for sharing your experience SAP. We’re sorry to hear the sizing didn’t work out.

While we didn’t have the opportunity to assist with sizing prior or after your purchase, we’re always here to help guide customers through fit and sizing questions. Our shoes follow UK sizing, which can sometimes differ from other systems and may have contributed to the issue.

Thank you for giving our shoes a try and should you consider us again in the future, our team would be more than happy to help you find the right fit.

Rated 5 out of 5 stars

Crafted, not manufactured—Meermin shoes are exceptional.

Meermin makes some awesome shoes. I ordered the wrong pair of black wingtip oxfords, but they accepted the return and handled the issue with a friendly attitude. The shoes themselves are also beautiful—I bet they’ll last for decades if properly cared for with shoe trees and polish.

If you’re thinking about it, buy a pair. They pay for themselves in quality, comfort, and elegant appearance.

18 March 2026
Rated 5 out of 5 stars

Great quality shoes.

Great quality shoes. The fit is quite slim but fits nicely. Delivery was relatively quick and the item was well packaged.
Meermin is definitely worth recommending.

23 March 2026
Rated 2 out of 5 stars

10 EUR charge for changing shoe size

Please beware of a 10 EUR charge for changing shoe size. Perceived quality has also decreased in comparison to other Meermin shoes I purchased years ago - even in the bag that comes with the shoes feels more plastic.

3 March 2026

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