Shoes had some small scratches on the bottoms and a few imperfections in the leather. The box top was torn in two quarters and they were taped back together. I wondered if I actually received someone... See more

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About Meermin Shoes
Written by the company
At Meermin, we are dedicated to crafting properly made, timeless footwear that delivers exceptional value. Specializing in Goodyear-welted shoes, we focus on combining traditional craftsmanship with modern distribution. Every pair is carefully crafted using premium full-grain leathers sourced from some of the world’s finest tanneries.
Our philosophy is simple: deliver radical value by focusing on quality and eliminating unnecessary markups. Through our direct-to-consumer model, we are able to offer meticulously crafted footwear at a fraction of the cost typically associated with products of this category. We believe that well-made shoes should be an attainable investment.
We are proud to have retail stores in New York, Paris, and Madrid, allowing customers to experience our footwear & service firsthand.
We take pride in upholding the principles of craftsmanship quality, service and value.
Contact info
United States
- meermin.com
Replied to 42% of negative reviews
Typically replies within 1 week
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Great looking boots!!
Extremely pleased customer!
Prompt, knowledgeable, and helpful response to my question on sizing. Good communication during shipping. Beautiful and well made product. Two thumbs up Meermin!
Loved these shoes. Fit is very comfortable out of the box.
Timely delivery & a very nice pair of loafers. Like the studded soles for wet days.
Great service and quality shoes
Customer support was able to correct my mistake of ordering the wrong size before the order went out. They responded very quickly and the shoes came fast, fit perfectly, and were incredibly well made and look very sharp.
I returned the shoes on Sunday
I returned the shoes on Sunday in the NYC office. I was handed a piece of paper and told my credit card would be refunded on Monday or Tuesday. It is now Wednesday and I am still waiting. There is no phone number to call except for the local store. They told me they could not help. Terrible service

Reply from Meermin Shoes
I love the quality but wish y'all…
I love the quality but wish y'all carried a wide width in the loafers.
I am returning the shoe
I am returning the shoe, the shoe looks like a good one, but does not fit, small by at least an inch, this is why I never buy shoes online, I was so impressed by Meermin, so I thought I will take a chance, and the whole thing was messed up, complete waste of my time ??

Reply from Meermin Shoes
Easy web site and great shoes!!!
Couldn't ask for more
Couldn't ask for more! Never fails to deliver style and quality! would recommend indeed!!!
Crafted, not manufactured—Meermin shoes are exceptional.
Meermin makes some awesome shoes. I ordered the wrong pair of black wingtip oxfords, but they accepted the return and handled the issue with a friendly attitude. The shoes themselves are also beautiful—I bet they’ll last for decades if properly cared for with shoe trees and polish.
If you’re thinking about it, buy a pair. They pay for themselves in quality, comfort, and elegant appearance.
Great Shoes!
The shoes are great
The shoes are great. Craftsmanship and fabric are great. A little bit narrow to my taste, but not an issue.
Terrible ai costumer service
Terrible ai costumer service, return is expensive, shoes are ok
Very good high quality shoes.
Great quality shoes.
Great quality shoes. The fit is quite slim but fits nicely. Delivery was relatively quick and the item was well packaged.
Meermin is definitely worth recommending.
Amazing service.
10 EUR charge for changing shoe size
Please beware of a 10 EUR charge for changing shoe size. Perceived quality has also decreased in comparison to other Meermin shoes I purchased years ago - even in the bag that comes with the shoes feels more plastic.
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