Groen in Huis | Stephanie Keijzer Reviews 483

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This shop has an interesting selection of plants at very competitive rates. I was pleasantly surprised after I ordered in the dead of winter (knowing the risk of course) and the plant arrived in perfe... See more

Company replied

Rated 5 out of 5 stars

I ordered a huge Frydek Variegata to Germany and it came in perfect condition. It adapted nicely to my flat and is growing well! Have ordered many times from Groen in Huis and have had great experienc... See more

Rated 5 out of 5 stars

There’s always a great selection of plants, ranging from common to rare and so many different species. Good prices and great quality. The plants always arrive in great condition and are usually bigg... See more

Rated 4 out of 5 stars

Placed an order on 21/03. Received an email on 03/04 (13 days later) saying one of the plants had root rot and couldn’t be shipped. The order was placed mainly for said plant, so I requested a cance... See more

Company replied

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4.5

Excellent

TrustScore 4.5 out of 5

483 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

The product is much smaller than…

The product is much smaller than described in the website.

1 July 2024
Unprompted review
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Reply from Groen in Huis | Stephanie Keijzer


Thank you for your review. If you are not satisfied with your order or the plants, please feel free to send us an email about it. Unfortunately, we have not received an email from you yet. If you still require assistance, we would appreciate receiving your email. We aim to assist you to the best of our abilities.

Rated 5 out of 5 stars

Plants received

Plants received! Very healthy and beautiful plants
Great seller like always

21 May 2024
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Reply from Groen in Huis | Stephanie Keijzer

Hello Magdi

Thanks for the review. Thanks for all your orders!

Greet Stephanie

Rated 5 out of 5 stars

Love ordering from them!

I ordered a huge Frydek Variegata to Germany and it came in perfect condition. It adapted nicely to my flat and is growing well! Have ordered many times from Groen in Huis and have had great experiences every time. Highly Recommend.

6 August 2023
Rated 5 out of 5 stars

Beautiful plants

The plants was perfect and shipped without any problems

8 February 2023
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Reply from Groen in Huis | Stephanie Keijzer

Hello

Thanks for your review.

Greet Stephanie

Rated 5 out of 5 stars

Experience was very good

Experience was very good. The plants arrive very healthy & the packing was top notch.

7 February 2023
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Reply from Groen in Huis | Stephanie Keijzer

Hello

Thanks for your review.

Greet Stephanie

Rated 5 out of 5 stars

Stephanie never dissapoints

Stephanie never dissapoints! Very good packaging and beautiful rare plants 💚

19 February 2023
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Reply from Groen in Huis | Stephanie Keijzer

Hello

Thanks for your review.

Greet Stephanie

Rated 5 out of 5 stars

Great purchase plant + moss poles

The package arrived well prepared. The plant (Philodendron Ring of Fire) is so cute, love it! 😊

9 February 2023
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Reply from Groen in Huis | Stephanie Keijzer

Hello

Thanks for your review.

Greet Stephanie

Rated 5 out of 5 stars

Transparency and good communication

Transparency and good communication! I often order plants trhough this online shop, I trust that they will always send beautiful and healthy plants!

11 January 2023
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Reply from Groen in Huis | Stephanie Keijzer

Hello

Thanks for your review!

Greet Stephanie

Rated 4 out of 5 stars

Great plant, no regret!

Took 2 weeks to arrive, need maybee a little more communication when the plant is hold (maybee because of the cold) but the plant is incredible... absolutly no regret !

23 January 2023
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Reply from Groen in Huis | Stephanie Keijzer

Hello

Thanks for your review!

Greet Stephanie

Rated 5 out of 5 stars

Excellent

Excellent customer service. Superb plants. They were packed very securely. Thank you. Will be back for more.

16 December 2022
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Reply from Groen in Huis | Stephanie Keijzer

Hello

Thanks for your review!

Greet Stephanie

Rated 1 out of 5 stars

Very disappointed with the packaging order…

Very disappointed with the plant order which arrived almost dead.The outside temperature is not that much worst that plants would be frozen totally.If the plants are well packed they can travel very well.If you pack as it’s summer and say it’s totally buyer responsibility then it’s not good customer support. I would never recommend or buy plants from them.

11 December 2022
Unprompted review
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Reply from Groen in Huis | Stephanie Keijzer

Hello

Thank you for your review. We have sent you a solution, but unfortunately we received the message that your inbox is full and therefore cannot send you an email.

We hope to get in touch.

Sincerely, Stephanie

Rated 1 out of 5 stars

Avoid

Avoid! Sent 2 emails about damaged plants and Stephanie didn’t answer a word. Reported missing plants and she denied responsibilities.

8 August 2022
Unprompted review

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