Medway Sound Reviews 

39
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I visited as I needed access to some CDJS to prepare for a major competition set which needed to be manipluated in a certain way, the booking process was very easy and straight forward. Althought when... See more

Rated 5 out of 5 stars

I'm so impressed with the sound Medway have created at the last two events I have played where they have been present. In my opinion, they should be the "go-to" company for all your sound needs... See more

Rated 5 out of 5 stars

Lee was responsive, friendly, professional and reliable. His DJ equipment was fantastic and the sound system was awesome! The colours made the room look really special and we had the most incredible p... See more

Rated 2 out of 5 stars

Great room. Easy to get to and park and unlike many places a decent PA system. Sadly we had a problem with the bass amp which we couldn’t fix and ended our session just over half way through. We wer... See more

Company replied

Company details

  1. Live Music Venue
  2. Event Technology Service
  3. Recording Studio

Written by the company

A Music Room, DJ Studio and Production Studio in the heart of Medway. THE best place to practice or perform to your local or global audiences. Come and jam, rehearse, learn, practice, write, play and record at your leisure. With our premium equipment we're confident that your session in our space will be just what you're looking for. Free parking, WiFi, kitchen and bathroom and a really vibey feel. Your sessions will be as creative as you can make them. We cater for DJ's and MC's to bands, solo musicians, vocalists, tutors and people of all ages and abilities. At Medway Sound Creative Space, we serve the local Medway area and beyond, 12 hours a day 7 days a week.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.6

All reviews

(39)

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Rated 5 out of 5 stars

Perfect practice place

I visited as I needed access to some CDJS to prepare for a major competition set which needed to be manipluated in a certain way, the booking process was very easy and straight forward. Althought when I got there I struggled to get in but that was my fault as I did not read the clear instructions properly lol. All the equipment is in very good condition and the premises is welcoming and pleasant. If you are looking for a Pirate Studios style setup this is definitely a facility to use. Not only do they cater for DJ's they also cater for Bands downstairs as well. Perfect if you have not got access to CDJs on a regular basis. Also when I finished my session the owner was downstairs and he is a really nice bloke and accomodating to the clients needs. Wicked Medway Sound !!!

26 March 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic space for music in Medway

A fantastic space for music in Medway. I booked the DJ Studio. I received clear instructions and information emails upon booking which made it easy to arrive, get in and start playing at that awesome DJ booth. The sound in there is amazing. Definitely booking again!

29 September 2023
Unprompted review
Rated 5 out of 5 stars

The whole experience was incredible

The whole experience was excellent - the facilities were first class - the engineer was so talented not only with his musical knowledge but also his studio skills in recording and mixing. I would recommend this company to anyone. Thank you so much for your excellent support.

23 September 2023
Unprompted review
Rated 5 out of 5 stars

i very very rarely give reviews but i…

i very very rarely give reviews but i feel i have to with medway. the booking was simple, i added an hour onto my slot when i arrived which was easy and hassle free. read the email before you arrive and everything is explained.

the space itself is every musicians dream. i used the dj room to record and the space is visually awesome and the sound was great! the price is definitely a plus point too, other studios dont have a patch on this space for that price. nothing but 5 stars for this company.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

Great experience at a very reasonable price! Equipment is well maintained and the space itself is great for recording sets. Would love to see the option to equip different mixers (like a DJM V10), but that's just being picky!

6 March 2023
Unprompted review
Rated 5 out of 5 stars

Incredible studio and customer service

Have used Medway sound studios to practice and get footage for my own DJ work, the team are absolutely fantastic, could not recommend these guys enough. Communication is always fast and helpful, studios are amazing and the price is always good. We used the team to supply and setup for our engagement party and once again they were absolutely flawless, great work and keep it up, thank you

18 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent session

Medway Sound went above and beyond in supporting a vulnerable young adult with his first DJ session. They were very patient and accommodating, the young person felt at ease and this has further developed his love of developing his path in the music industry. Thank you!

17 August 2022
Rated 2 out of 5 stars

Room good but customer care very poor.

Great room. Easy to get to and park and unlike many places a decent PA system. Sadly we had a problem with the bass amp which we couldn’t fix and ended our session just over half way through. We were unable to contact the owners who didn’t respond to a phone message or the chat box on their website (and still haven’t) Also I found the website and booking to be a lot more hassle than it needed to be.

My point about customer care stands and your response to the feedback demonstrates my reason for scoring lowly. Getting back to us and a simple apology for our interrupted session would have been easy to do and we would have readily accepted. We know these things happen and we know you operate on tight margins. Instead you have chosen to suggest the damage was our fault and we didn’t respect your facilities. A missed opportunity to show you care about your customers.

8 September 2022
Unprompted review
Medway Sound logo

Reply from Medway Sound

We are sorry that you feel that way about our customer service. Our bass amp was replaced the next day. The broken amp was sent for repair as the main amp output transistors had been fried 2 hours into your session, the pre amp however was fine which means you could have used the DI into our mixer/PA.

Damage to our equipment is a cost that we have to cover as we do not take damage deposits or hold/release balances on our customer’s payment methods to cover damages or abuse. As a small business, our margins are negligible, having to cover any damage to our equipment hits us hard and our room hire is the cheapest in the area,

We keep the Medway Sound Creative Space running by trusting our customers to respect the facilities we provide.

Rated 5 out of 5 stars

Highly recommend Lee and his team

Lee was responsive, friendly, professional and reliable. His DJ equipment was fantastic and the sound system was awesome! The colours made the room look really special and we had the most incredible party. Thank you Lee and team for doing such a brilliant job.

13 August 2022
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use, friendly and well equipped.
Great positioning in the middle of an industrial estate 😉😉👍

23 May 2022
Rated 5 out of 5 stars

Medway Sound is IT!!

We love this place. It’s like our home ground! It sounds great, it’s got funky look and we can really write and vibe here. We don’t go anywhere else, Medway Sound is IT!!

3 March 2022
Rated 5 out of 5 stars

Medway sounds has some great…

Medway sounds has some great facilities, I came down for my first visit to record a mix and was looked after really well by the staff, very helpful and gave me some great details on all the kit.
This is a great space if you are a DJ, Producer or musician.
I will be back very soon!

Thanks
Neo Vonisi

18 January 2022

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