Medusa Auto Detailing Reviews 

176
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of the car cleaning service, noting that interiors look completely brand new and spotless after every visit. Consumers are truly impressed by the thoroughness of the work, emphasizing that no part of the vehicle is ever missed during the process. Some reviewers were happy with the prompt arrival times and how efficiently the entire detailing appointment is handled from start to finish. People also appreciate the friendly communication and professional attitude shown by the staff, making each interaction exceptionally pleasant and reassuring. Many individuals express strong loyalty, mentioning they will definitely book future maintenance and recommend the business to others.

What people talk about most

Service

Users describe positive interactions with service, highlighting diligent staff who arrive on time and... See more

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and reliable... See more

Quality

Customers consistently note positive experiences with quality, stating that their vehicles look brand new and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had booked a New Car / Protection Detail. Leo and Dawood from Medusa arrived and worked diligently cleaning the car inside and out and applying the ceramic coating as per the detailing package. Bot... See more

Rated 5 out of 5 stars

Great job on cleaning the soiled interior of my car - floor carpeting now looks like new, other elements also got good attention. Easy to use online booking system, clear comms over WhatsApp. Flexible... See more

Rated 5 out of 5 stars

Had my Subaru standing unused under a tree for 10 months. Needed a good exterior clean and mild interior tidy up. Lewis from Medusa Auto Detailing arrived exactly at time promised and thoroughly sor... See more

Rated 5 out of 5 stars

I had an incredible experience with Leo from Medusa Auto Detailing! From start to finish, he was friendly, professional, and extremely polite. But most importantly — the results were unbelievable. W... See more


Company details

  1. Car Detailing Service

Written by the company

LONDON’S FINEST MOBILE AUTO DETAILING BROUGHT TO YOUR DOORSTEP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(176)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Car Mould Sanitisation

Car Mould Sanitisation and Sterilisation

Although the website didn't seem to allow me to book online. They were very quick to call me back on phone and we were able to book via their Whatsapp
Leo was the technician who turned up, he was on time and very helpful in explaining the process, the steps to clean my car.
The car was finished looking brand new! He went above and beyond as he also helped with my flat battery too :)
Would use them again for normal valet services and will happily recommend them to others.
Thanks

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy and Prompt

Had my Subaru standing unused under a tree for 10 months. Needed a good exterior clean and mild interior tidy up. Lewis from Medusa Auto Detailing arrived exactly at time promised and thoroughly sorted the exterior and vacuumed the interior. He was also able to restore the plastic headlight lenses which were quite foggy. Overall I am very satisfied with the work done and have no hesitation recommending. Thank you Lewis.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing results, car looks brand new!

I had an incredible experience with Leo from Medusa Auto Detailing! From start to finish, he was friendly, professional, and extremely polite. But most importantly — the results were unbelievable. We had a deep clean done and my daughters car honestly looks brand new again!
Leo’s attention to detail is next level. Every inch of the car was spotless, inside and out. You can tell he takes real pride in his work and truly cares about making his customers happy. He went above and beyond my expectations.
If you’re considering getting your car detailed, don’t hesitate. I’ll definitely be recommending him to everyone I know and will absolutely be back!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Rahan arrived on time and did an excellent job. Very impressed. Car looked as good as new. Will definitely recommend and will be using the service again.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Prompt, and absolutely meticulous in making sure the pre-sale valet made the car look pretty much like new. The work took almost a whole afternoon, and Leo missed nothing - every detail of the car was sparkling by the time he was done. Great work!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service provider

A great service and easy to use app to book. Arrived on time and Rahan did a great job to get my car gleaming again. Will definitely use service again.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great communication, very clear about price and what the guy needed. Worked quickly and without fuss. Results were great - I needed some mould removed and I was able to get a slot very quickly.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Great job on cleaning the soiled…

Great job on cleaning the soiled interior of my car - floor carpeting now looks like new, other elements also got good attention. Easy to use online booking system, clear comms over WhatsApp. Flexible with the placement of the car on street, which is helpful in the absence of dedicated parking

5 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look