Medsolve UK Ltd Reviews 136

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making the entire process smooth and stress-free. Many people highlight the excellent customer service, noting prompt responses and a genuine willingness to assist. The overall user experience, including the recruitment and onboarding processes, is frequently described as well-organized, efficient, and positive. However, some customers also noted that an initial offer of regular work was not as promised after the completion of all processes.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the recruitment team,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the friendly, professional,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers highlight the smooth,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently started using Medsolve who we are very happy with, we have used numerous agencies over the years and these are by far the best agency. Lindy is amazing she always goes above and bey... See more

Rated 5 out of 5 stars

Had excellent experience all the way through the recruitment process. June and Ami were very helpful and available to help with any questions. Medsolve is an outstanding agency with great communi... See more

Rated 5 out of 5 stars

I had a great experience signing up with Medsolve. The recruitment process was handled by Lindy, and she was excellent from the very beginning. She made the entire process smooth and completely st... See more

Rated 5 out of 5 stars

Joining the Medsolve team has been an absolute pleasure right from the start. From my initial interview with Kirsty, who kept in regular contact and made sure everything was in place for a smooth... See more


Company details

  1. Recruitment Service

Written by the company

The Leaders in UK Healthcare Recruitment Serving a wide range of healthcare providers Medsolve can provide the highest quality healthcare and medical professionals for your organisation, whether you are a small independently run care home, supported living establishments, hospitals, large private healthcare companies, prisons, specialist schools or multi-national healthcare organisations throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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Rated 5 out of 5 stars

The recruitment process was fair and…

The recruitment process was fair and and straight forward, with Brandon who was the recruitment officer. He carried out the recruitment process in a professional . The online and physical training was useful and informative.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

The recruitment process was very swift

The recruitment process was very swift. I will say it is so far the fastest recruitment process I’ve seen since I’ve been working in the UK. Brandon Walsh was also an integral part of this. To my best of knowledge, he’s a competent recruiter and should be credited for this.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Medsolve is a great place to work for

Medsolve is a great place to work for, always have been since i started. Lately whenever i rang up with any issues in getting my shift cancelled, timesheet signed or anything else i have been speaking with dawn and i must say she is always friendly and helpful. Always on the ball dawn is and she is such a credit to the Medsolve team xx

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Medsolve is an Excellent Company

Since I started working for Medsolve,the company has been nothing but excellent and amazing,all the management staff are wonderful especially Mr Paul,he has been a wonderful and excellent administrator ,Medsolve is a place with good and positive impacts on staff and they have good interpersonal relationships with their staff too.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

I have been working with Medsolve for 5…

I have been working with Medsolve for 5 years. I am fully satisfied with my work and the staff is very helpful especially Angela. She always try her best to provide shifts as per availability

14 May 2024
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Hi AK

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. I Know Angela and the team will be delighted with your kind words!

At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

We have been using Medsolve for agency…

We have been using Medsolve for agency staff for quite a few months now and we cant recommend them enough. We can't recommend Paul Deen enough. He is excellent at communicating and co-ordinating staff covering shifts at my service taken into consideration the needs of the service users.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

I have worked for Medsolve now for over…

I have worked for Medsolve now for over 8 years as a Registered Nurse. I have nothing but praise for everyone there. Lisa is amazing and has been extremely supportive over the years. I have always felt valued and appreciated. Angela and Amanda have also been fantastic at making sure there is plenty of shifts available and Chloe and Sam are always on the ball. I can’t thank them all enough for all the hard work they do. 😊

14 May 2024
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Hi Vikki

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. I Know ALL the team will be delighted with your kind words!

At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Family!

Rated 5 out of 5 stars

Interview for Medsolve

Brandon Walsh held my interview for Medsolve. He was very friendly but professional. I was quite nervous as I hadn’t had an interview for many years, Brandon guided me through the process with ease. The recruitment process is very straightforward. I had online training to do and Moving and Handling and CPR to learn. But again straightforward. I was accepted into Medsolve and would like to thank Brandon Walsh very much.

14 August 2023
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Hi Linda

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. I Know Brandon and the team will be delighted with your kind words!

At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

Medsolve



I have felt supported from the very beginning staring medsolve. They are professional, friendly and deliver outstanding services and staff. I can’t thank Paul enough he is always on the other side of the phone and quick to respond with questions I have and is very helpful. He has made me feel welcome from the very beginning and continues to support me. I love working for Medsolve it’s a great team and I always get guaranteed shifts again thanks to Paul!
He is a credit to the team!

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Great communication throughout

Great communication throughout. Brandon explained each step of the process, both by email and by chatting to me on the phone.
Pleased to have joined up with Medsolve

25 April 2024
Unprompted review
Medsolve UK Ltd logo

Reply from Medsolve UK Ltd

Hi Nick

Thank you so much for your positive feedback!

We appreciate your kind words and are so glad that you had a great experience with us. I Know Brandon and the team will be delighted with your kind words!

At Medsolve we strive to provide the best service, and we're glad to hear that we succeeded.

Thank you for being part of our Medsolve Team

Rated 5 out of 5 stars

No complaints - perfect for nurses requiring agency work!

Always plenty of shifts, and the app makes updating availability and picking up shifts so easy. Excellent opportunities for training and updating clinical skills - a god send for me with revalidation due this year! Communication from the team is great, I always get a friendly and fast response if I have any queries. Big thanks to Bonnie, Chloe, Amanda and Angela who have made the last 3 months, since joining Medsolve, a smooth and pleasant experience.

12 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

Really helpful, flexible and plenty of work available. They helped me when I needed it. Great company to work for. Angela, who manages the nursing team is very supportive

11 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Support.

The office staff have always been particular supportive and friendly, for most of my time using medsolve i worked with Amanda who really did go above and beyond for me multiple times. Recently i've been working with Paul who is also very attentive and always on hand when needed.

They take the time to get to know you and try and learn more about the service so they can better support your needs.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

The recruitment process was…

The recruitment process was straightforward and the staffs are lovely. Rebecca was very helpful all through the recruitment process. She’s friendly and hard working. I’m glad I joined medsolve

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Emmanuel.

I currently work with Medsolve, all members of the staff are polite and supportive. They are ready to help and support you in doing your jobs. Kieron winter a member of the staff has always been compassionate, kind and respectful to me.

8 May 2024
Unprompted review

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