Meds Direct To You 

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Rated 1 out of 5 stars

I’ve ordered a product on 21 August. 1 month later I’ve heard nothing. Site has been under maintenance for 2 weeks. I sent emails to query possibly get a refund but no correspondence received. Absolut... See more

Rated 5 out of 5 stars

Wasn't able to purchase 500ml gaviscon in store or get on prescription, so I was delighted to see it available on your website. It was ordered and delivered in a few short days and it was well package... See more

Rated 5 out of 5 stars

I looked online for a while after a dentist friend recommended this brand Colgate 2800 as I had problem teeth regards black markings. I found Meds Direct To You and the price was reasonable and the pr... See more

Company replied

Rated 5 out of 5 stars

Wow ! What an amazing costumer service . Very professional. I have ordered a prescription only toothpaste from them as I used to get from my dentist and to be honest much better price and very quick d... See more

Company details

  1. Online Pharmacy

Written by the company

Click, Consult and Receive your medication quickly & discreetly through the post from our UK registered online pharmacy. Huge range of prescription and over-the-counter medications available. Fast delivery and easy ordering process.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product never came

I’ve ordered a product on 21 August. 1 month later I’ve heard nothing. Site has been under maintenance for 2 weeks. I sent emails to query possibly get a refund but no correspondence received. Absolute silence. Just took the money and disappeared. Awful service

21 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst online meds company there is

Worst online meds company there is.

Slow, difficult, uncommunicative. Sat on my order for a week without doing anything, ignored my repeated attempts to contact them, ignored my repeated requests to cancel, notified them they had taken so long there was no point sending the order as wed already be on holiday....and at that point they decided to send it.

New levels of incompetence - can't help but wonder if some of their meds have leaked and turned everyone there into a useless blob

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling. They refuse to refund my money even though they are out of stock. I think they may be a scam. Never go anywhere near these crooks.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Price good everything else not good

Price good. That’s where the good stuff ends.

NO stock levels or indicators on their website. It’s 2025! Sort it out.

Then no communication at all until I chased my order only be told it’s out of stock and will be in next week. Well thanks for telling me!

Next week comes and still no stock so over 2 weeks later I’ve asked for a refund.

18 July 2025
Unprompted review

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