Your Quality product showed up on time, and works really good for us old folks who don't hear as good as we used to. Like back in the day with a huge blunt watching a rock concert, where the sound le... See more
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Customer Service was VERY responsive. Has a minor issue that was quickly resolved. Product was amazing as well. Would totally recommend!
Company replied
It came quickly in time for me to take it to my Mom. It has solved a problem we had not having an electrical for her second cordless phone. Since it is corded, the maintenance man got a longer cord... See more
I ordered a Blood pressure Machine you sent me that looks like a phone. I want to know how to return it and get what I originally ordered.
Company replied
Company details
Written by the company
Hello there! We're Med-Pat®, and for over 30 years, we've been on a mission to make life easier (and maybe a bit more fun) for people just like you. Our Journey: We started out creating top-notch phones for hospitals, but then we thought, "Hey, why should hospitals have all the cool gadgets?" So, we've brought our expertise right to your doorstep! What We Offer: In 2023, we decided to crash the home party with some nifty gizmos: Blood Pressure Machines: Because knowing your numbers shouldn't be rocket science. Eldercare Gadgets: Helping grandma and grandpa stay hip and independent. Hearing Amplifiers: For when you're tired of saying "What?" every five seconds. Home Phones: Remember these? We've made them cool again. Pulse Oximeters: Oxygen levels at your fingertips - literally! Thermometers: For those "Am I hot, or is it just me?" moments. Why We're Different: We're not just gadget geeks; we're life-enhancing enthusiasts! Our team is always cooking up new ideas faster than you can say "innovation." We've taken the best hospital tech and turned it into friendship bracelets for your health. Okay, not actual bracelets, but you get the idea. Our Promise to You: We pinky swear our products are: So easy to use, your cat could probably figure them out Tougher than a toddler's toy (because durability is our middle name) More helpful than that friend who always has a "great idea" Whether you're playing health detective or just trying to hear the TV without waking the neighbors, we've got your back. At Med-Pat®, we're not just making devices; we're making your day a little bit brighter. Welcome to the family - no awkward reunions required!
Contact info
31 Riordan Pl, Shrewsbury, NJ, 07702, USA, 07702, Shrewsbury, United States
- 8006260410
- service@medpatsolutions.com
- medpatsolutions.com
4.4
Excellent
23 reviews
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The number I called for Help 800-626-0410 ext,112 talked to “OBY”
The number I called for Help was 1-800-626-0410 I talked to a fella named “OBY” extension 112 I’ve never had a better experience with accompanied representative OBY” was so professional TOMICA Junior middle initial T thanks again it was a very pleasurable experience to talk to him,don’t let him me like like I was number one he’s a pleasure to do business with and if I ever in the future need to do business with your company I will sure do so and I will get in touch with Abby ODY extension 112 you should be glad you have a person like this I’m sure you are but be glad you have a person like this and your business thank you very much “OBY”I appreciate all your help and what you did for me I will talk to you in the future I’m sure thank you Abby my name is Karl Tomica Jr. I talked to “OBY” 4-15-26 and 4-22-26.
21 April 2026
Your Quality product showed up on time
Your Quality product showed up on time, and works really good for us old folks who don't hear as good as we used to. Like back in the day with a huge blunt watching a rock concert, where the sound level would reach 120 decibals.
18 July 2025
Helping People Place Orders In A Timely…
Helping People Place Orders In A Timely Manner And Providing Support To Customers Who Need It Most
14 July 2025
shipping
this company shipped the order out on time like they said ,no problems will always order from them.
4 June 2025
The phone was for a 93 year old
The phone was for a 93 year old! It wasn’t loud enough! I ordered the clip which was extra and she couldn’t use it either! She can’t see or hear good! And is bed ridden! That is the only way she can visit her out of town family
21 May 2025
Reply from Medpatsolutions
Thank you for your feedback, and we’re truly sorry to hear that the phone and clip did not meet your expectations or the needs of your loved one. We understand how important it is for her to stay connected with family, especially under such difficult circumstances.
We do our best to design and recommend products that support seniors with hearing, vision, and mobility challenges, but we realize that not every solution works for every situation. We also understand your frustration and want to clarify that we promptly refunded the cost of the clip, as that was the item ordered on our site.
If there’s anything else we can do to help or if you'd like assistance finding a more suitable solution, please don’t hesitate to reach out. Our goal is always to provide comfort, reliability, and meaningful connection—especially for our most vulnerable customers.
Warm regards,
The Med-Pat Team
Customer Service was VERY responsive
Customer Service was VERY responsive. Has a minor issue that was quickly resolved. Product was amazing as well. Would totally recommend!
14 May 2025
Reply from Medpatsolutions
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with both our customer service and product. It means a lot to know the issue was resolved quickly and that you're happy with your purchase. Your recommendation truly means the world to us!
Thanks again for choosing Med-Pat — we're always here if you need anything in the future.
Warm regards,
The Med-Pat Team
Works with digital technology …
High quality and perfect for my mom's room at assisted living facility! My only wish would be alternative color choices
25 April 2025
The sales man was awesome and the…
The sales man was awesome and the phones are wonderful
22 April 2025
It came quickly in time for me to take…
It came quickly in time for me to take it to my Mom. It has solved a problem we had not having an electrical for her second cordless phone. Since it is corded, the maintenance man got a longer cord and now my Mom can sit in her chair and use it more effectively. I wish I had thought of this earlier. Thank you so much.
17 March 2025
Great product for the elderly
On time, great compact size, large, easy to see buttons. Hearing aid compatible
17 March 2025
This is a perfect phone for my 90 year…
This is a perfect phone for my 90 year old mother who is having difficulty with newer technology. Very fast shipping and delivery!
24 March 2025
Reply from Medpatsolutions
Thank you for your kind review. We are always happy to hear from our customers please do not hesitate to reach out to us with any issues.
I didn’t get my blood pressure machine
I ordered a Blood pressure Machine you sent me that looks like a phone. I want to know how to return it and get what I originally ordered.
4 February 2025
Reply from Medpatsolutions
Hi Ricky Glad we were able to get your issue sorted and apologies again for the warehouse error.
Med Pat Solutions
Shipping was super quick and i was…
Shipping was super quick and i was informed of the status all along the way. I highly recommend them 5 stars
13 November 2024
Reply from Medpatsolutions
Thank you for your repeat business always a pleasure
Reply from Medpatsolutions
Thank you for kind words Jenna
Excellent customer service
Had a warranty issue and Avi took the time to help me out and work through it. I appreciate that. Thanks Avi!
8 October 2024
Reply from Medpatsolutions
Thank you very much Eric glad we were able to assist you.
Reply from Medpatsolutions
Thank you very much for your order and trust in our products.
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