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Medly Reviews 

416
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 393 reviews, reviewers had a great experience with this company. Customers frequently praise the interactive platform and describe the artificial intelligence tools as exceptionally helpful because they guide learners through challenging exam preparation without simply giving away answers. People genuinely appreciate how the application makes daily studying much more engaging and helps significantly boost their confidence and academic grades. Some reviewers were not happy with technical glitches, noting that the website can occasionally feel buggy, slow, and frustrating during heavy revision sessions. Additionally, a few customers mentioned that certain syllabus topics or specific subject materials were entirely missing from the platform.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, noting that the application is well-organised,... See more

Product

People report high satisfaction with the revision product, praising its effective exam-style questions,... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence, highlighting how the chatbot effectively guides... See more

Website

Consumers find website to be ambiguous, with many reviewers praising the interactive questions, helpful AI... See more

Application

Reviewers highlight positive aspects of application, frequently sharing appreciation for the easy navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Medley is overall a very good site for learning. It encourages active revision and overall good exam technique when answering questions. The AI chatbot is focussed and useful, and as far as I'm aware... See more

Company replied

Rated 4 out of 5 stars

Medly is a great interactive website to do questions, the interface is not the best for phones, laptops and PCs but great if you have an Ipad and apple pen. The question marking can be slow at times a... See more

Company replied

Rated 4 out of 5 stars

The ai marking tool is very helpful! I am always unsure on if I am marking right or am going to soft on myself, so this was perfect for me! I also loved the drawing tool for calculation problems. Howe... See more

Company replied

Rated 4 out of 5 stars

Impressive AI tool that really helps with revision. Suprisingly good at marking longer answers, but there is a lack of essay questions to practice for English etc.

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Education Center

About Medly

Written by the company

Medly is a social enterprise created with one simple mission: to democratise education by making high-quality, personalised learning accessible to all students, regardless of their background.

Born from the founders' experiences with educational inequality, we're passionate about making personalised learning accessible to everyone.

Medly adapts to each student's unique learning style, providing hyper-personalised lessons, step-by-step exam practice, and instant feedback, features previously available only through expensive private tutoring. We provide this level of personalisation at a fraction of the cost of private tutoring.

Whether you’re preparing for GCSEs, A-Levels, IB, IGCSE, or university, Medly is everything you need for learning, personalised to your curriculum.

Join over 400,000 students improving their grades today.

Our Guarantee to Students

74% of surveyed students improved their grades while using Medly.

At Medly, we guarantee a truly hyper-personalised learning experience that adapts to you. Our AI tutor automatically adjusts to your learning pace, skill level, and exam board, including AQA, Edexcel, OCR, CIE, and more, as well as your personal study goals. That means you’re always focused on what matters most, learning smarter, and seeing measurable progress with every session.

Check out our results & methodology here: https://www.medlyai.com/uk/blog/gcse_results_day_2025

Contact info

Free Back-To-School Medly Mocks

Registration opens now with limited spots

4.2

Great

TrustScore 4 out of 5

416 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(416)

345 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

medley ai review

its so incredibly useful for alevel psychology and sociology. It helps explain when and why you gain marks, as well as a tool to help explain a question if you don't understand

4 March 2026
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Reply from Medly

Thank you for the great review, Lauren. We’re really glad to hear our Exams platform has been helpful for your A-Level Psychology and Sociology, especially in understanding how to gain marks and break down questions. Keep up the great work with your revision! :)

Rated 2 out of 5 stars

An OK tool but dont rely on it!

Although I think this is a good tool to assist in extra learning, it still needs work. I feel there are a lot of errors in the questions and answers.
Some questions are missing images or measurements making it impossible to answer, other when you answer it says you are wrong but the AI is answering a slightly different question, where the wording is slightly different so you cant answer the question correctly in the first place making it frustrating.

16 March 2026
Unprompted review
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Reply from Medly

Thank you for your feedback. We’re sorry to hear about the issues you experienced.

If you come across specific examples such as missing images or unclear wording, we would really appreciate you sending them to contact@medlyai.com so our academic team can review and resolve them. Feedback like this helps us continuously improve the platform.

Rated 5 out of 5 stars

Helpful

It's very helpful and helps me understand mark shcemes

2 March 2026
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Reply from Medly

Thank you for the great review. We’re really glad to hear Medly has been helpful and that it’s helping you better understand mark schemes. Keep up the great work with your revision! :)

Rated 5 out of 5 stars

Helped me so much in science

Helped me so much in science, thank you so much! I have recommended this website so much to my friends and family and have bought a subscription.
The only limitation is that questions don't include pictures like in GCSE papers. Other than that, best website ever!

13 March 2026
Unprompted review
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Reply from Medly

Thank you so much for your kind words and for recommending Medly to your friends and family! Really appreciate the support and we’re glad to hear it’s been helping you with Science.

Regarding questions with images, we do include diagrams and visual questions across many topics, similar to those found in GCSE papers. If you ever come across a question where something appears to be missing, please feel free to send it to contact@medlyai.com and our team will be happy to look into it.

Thanks again for choosing Medly ☺️

Rated 5 out of 5 stars

Amazing really helpful and it's really…

Amazing really helpful and it's really fun.

1 March 2026
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Reply from Medly

Thank you so much for the kind review. We’re really glad to hear you’re finding Medly helpful and fun to use. Keep up the great work with your revision.

Rated 5 out of 5 stars

Using Medly for GCSEs

I am using Medly to revise for GCSEs. I have given Medly 5 stars because it provides exam-style questions which is an essential for revision. Not only that, it provides quizzes, exam-style questions and content for every sub-topic and it has all subjects. The Ai is very helpful and helps decode it so that you can understand it clearly. My experience is excellent so far and I will be repurchasing for A-levels.

3 March 2026
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Reply from Medly

Thank you for the great review, Nadra! Really glad to hear our platform has been helpful for your GCSE revision so far.

We really appreciate your support, and best of luck with your upcoming GCSE exams. Hopefully you’ve also signed up for our Medly Mocks this Easter! :)

Rated 5 out of 5 stars

Amazing app would highly recommend

Amazing app would highly recommend. The practice papers are a big added bonus and I’ve people say the AI can be incorrect but I have to say it taught me and provided with vital information which was really helpful. Definitely worth it!

3 March 2026
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Reply from Medly

Thank you for the great review, Rian! Glad to hear you’ve found our practice papers and AI tutor helpful and we really appreciate your support.

Thanks again for choosing Medly! :)

Rated 5 out of 5 stars

A calendar or planning feature for exam…

A calendar or planning feature for exam dates would be helpful, but overall the app is pretty good.

3 March 2026
Unprompted review
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Reply from Medly

Thanks so much for your review, Jane. That’s a great suggestion. We’re actually working on a planning feature and expect to release it fairly soon, so keep an eye out! ;)

Rated 4 out of 5 stars

very good only thing that i could…

very good only thing that i could recommend and i think would be a great addition would just be a dark mode that white light all the time is just quite intense - would be 5 star if they were to add this though!

7 March 2026
Unprompted review
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Reply from Medly

Thank you for choosing Medly and for the great review, Harry.

Dark mode is certainly something we’re aware of. At the moment, we are prioritising improvements to the overall learning experience and introducing new features that help students study more effectively. We really appreciate the feedback and will keep it in mind as we continue improving the platform. ☺️

Rated 5 out of 5 stars

Super helpful

Helped me with my mocks and took
Me from b/c to a/a*

1 March 2026
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Reply from Medly

Thank you so much for the great review, Jake!

We’re really glad to hear Medly helped you with your mocks and improve your grades. That’s honestly an excellent achievement, keep up the great work! ☺️

Rated 5 out of 5 stars

I first started using Medly back in…

I first started using Medly back in Year 9 when the app had only just been released. Now that I’m in Year 11, it has improved a lot and finally includes diagrams, which makes it far more useful.

11 February 2026
Unprompted review
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Reply from Medly

Thank you for sticking with us for the past few years, Iris!

Really great to hear you’ve seen our platform improve over time and that the addition of diagrams has made it more useful for your revision. We really appreciate your continued support and wish you the best with your upcoming exams.

Rated 3 out of 5 stars

Providing extra support for students…

Providing extra support for students has become much easier with this platform. Engagement levels are higher than with other tools we’ve used, and it truly feels like a glimpse into the future of digital learning.

16 February 2026
Unprompted review
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Reply from Medly

Thank you for the thoughtful feedback. We’re really pleased to hear that Medly has helped make it easier to support students and that engagement has improved compared to other tools you’ve used.

If there’s anything specific you feel we could improve to make the experience even better, feel free to send us an email at contact@medlyai.com

Thanks again for choosing Medly

Rated 2 out of 5 stars

I love medley Mondays but….

I love medley Mondays. But I can’t afford and bursary may just be a scam

2 March 2026
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Reply from Medly

Hi Zain,

We understand that waiting can be frustrating, but as mentioned in our previous email, bursary applications are reviewed on a monthly basis.

You applied after the February bursary awards had already been processed, which means your application is part of the March review cycle. Outcomes for the March batch will be communicated at the end of the month.

The bursary programme is very real and is assessed carefully to ensure support goes to students who need it most. We appreciate your patience while the review process is completed.

Rated 1 out of 5 stars

I have tried for weeks now to contact no response

I have tried for weeks now to contact via email that we cannot log back into our account. Tried reset password and nothing. I am forced to leave a negative review as a way they might finally contact me back. It is under my sons email and besides us both trying we have no responses. I am paying for a service which was good but can no longer access. Totally unacceptable!

2 March 2026
Unprompted review
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Reply from Medly

Hi Michelle, we are really sorry to hear about your experience. We investigated and it appears your emails were unfortunately being filtered into our spam folder, which is why you never received a response. We sincerely apologise for the distress this has caused.

Please can you email us again at contact@medlyai.com and we will pick it up immediately and get your account access resolved as a priority.

Rated 5 out of 5 stars

It has helped so far and I hope it will…

It has helped so far and I hope it will continue to in the future

1 March 2026
Medly logo

Reply from Medly

Thank you, Harry. We’re really glad to hear Medly has been helping so far, and we’ll keep working hard to make sure it continues to support you going forward.

Rated 5 out of 5 stars

Super

Its really good for exam questions and it gives u textbooks for each subject but it doesnt have eduqas for re

1 March 2026
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Reply from Medly

Thanks for the great feedback, Ollie. We’re glad you’re finding the exam questions and textbooks helpful. We’ve logged the request for Eduqas RE and are actively expanding our exam board coverage based on demand.

Rated 4 out of 5 stars

Flashcards

I think it could be better by adding flashcards and then you can go onto the papers to apply that knowledge. also really specifying the board you are on sometimes I dont believe all of it is needed.

27 February 2026
Unprompted review
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Reply from Medly

Thank you for the suggestion, Cecilia. Flashcards are a feature we’ve received many requests for and something our team is currently exploring as we continue improving the overall learning experience for students.

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