Medifintech Reviews 624

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional service and the knowledgeable, responsive staff. Customers consistently praise the team for their efficiency and expertise in navigating complex financial matters, especially concerning NHS pensions, making daunting processes feel straightforward. Many people appreciate the quick response times and the clear, easy-to-understand explanations provided, which significantly aids in planning and decision-making. The user experience is often described as smooth and user-friendly, with reviewers noting the minimal time commitment required and the proactive support received throughout various processes.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as superb, excellent, and faultless.... See more

Staff

Customers consistently note positive experiences with staff, describing them as attentive, professional, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the clear communication and quick... See more

Customer service

Customers had positive experiences with customer service, expressing gratitude for the clarity and... See more

User experience

People report positive experiences with user experience, consistently finding the process easy, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more

Rated 5 out of 5 stars

Thank you to all the staff who helped me at Medfintech. I didn’t understand how to interpret the information sent to me in my annual allowance pension statements despite listening to a number of pres... See more

Rated 5 out of 5 stars

I had a productive meeting with Jack today. He went over my pension position which I had been worried about. He produced a set of charts with projections based on different senarios all of which were... See more


Company details

  1. Alternative Financial Service

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

624 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Brilliant service and support

Graham and Jack have been invaluable in providing me with expert NHS pensions reports and RPSS submissions, and understanding McCloud judgement.
Very helpful, supportive, approachable and the best experts in this increasingly complex are.
Particularly helpful when trying to navigate partial flexible retirement.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and professional

The advisor was very clear in their explanation and used layman terms. They were able to understand my concerns/questions and help me clearly understand the key issues in my case

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast, efficient and reassuring

I can only say positive things about Medifinch and Graham who dealt with my case. I was struggling getting my head around the McCloud remedy. Literally from registering and sending the relevant documents my calculations were done in days and have been submitted to HMRC. Huge thanks.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Medifintech provided me with a prompt service

Medifintech provided me with a thorough report about NHS pension options with great efficiency, and made it easy to understand. I heard about their services close to my retirement date but they turned the report around within about 2 weeks, taking this into account. Now I will be waiting to see how the NHS calculations tally but I can turn to Medifintech for ongoing help as part of the after care.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Wow...What a relief

Wow, I wish Id come across Medifintech a long time ago.
Had spent many days trying to get my head around the McCloud Process. Spent hours trying to understand HMRC definitions and accountancy terms (AND THEY SAID YOU SHOULD BE ABLE TO DO IT YOURSELF!!!) .....my head exploded.
Was given their details and what a revelation. Very easy process and guidance. Very quick turnaround and an excellent service. What a relief.
Many thanks Graham, its so nice to come across such a user friendly service.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

McCloud NHS Pension Remedy Service

I've used Graham at Medifintech to complete my McCloud remedy on my NHS pension.
Simple step by step instructions and links provided to collect and collate the required information.
Understandable responses explaining everything and even help with reclaiming the cost from NHSBSA.
Absolutely faultless service. Thanks

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Efficient service

Used them for sorting pension out regarding McCloud ruling. They were very efficient. Explained when I didn’t understand some of the stuff.
Don’t have to spend time on the phone either. Fingers crossed, I’ll receive the payment in 3 months.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstandingly knowledgeable and proactive experts

Im a clinical academic with some messy pay/pension issues.
Jack was outstandingly knowledgeable and explained issues clearly. He identified an issue highly beneficial to me that noone had previously pointed out. Then was very proactive in hand-holding me through a year-long process between NHS BSA and my trust. Gently chivvying me with who I needed to contact and drafting bits of text for me to send on. And was successful!
Very reasonable charges for the service provided
Absolutely excellent service

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service with both RPSS and…

Excellent service with both RPSS and pension forecast. Very quick response followed by an online meeting for the pension figures. Jack was superb in explaining the figures/ scenarios and answered my queries that was easy to understand helping me take a decision quickly.
Graham was also extremely efficient in answering my queries related to RPSS.
Thoroughly recommend Medifintech !

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Graham was fantastic

Graham was fantastic and managed the whole process seamlessly- we are very grateful for his help and reassurance

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service - McCloud remedy

I have used medifintech previously, to help with sorting my pension records and modelling my pension, they were so helpful that they were my first port of call when I received my RPSS. They completed all the work for the Mccloud remedy for me and I cannot fault them. Everything was very efficient and well explained and it was a huge relief. Fantastic service, thank you to Jack and Graham for all their help.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Graham has been a godsend

Graham has been a godsend - the whole terrifying, confusing and frankly absurd pension AA debacle has been so stressful but over the past several years (initially on Twitter and then as an official client) he has calmly sorted the whole thing out for me. Thank you!

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Every NHS doctor or dentist in the U.K

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step by step - with minimal time commitment required. He helps with plans for future partial retirement and pension projections. Not sure how I could have done any of it so far without his help, so I’m very grateful!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding quality of service

Jack at Medifintech has supported me intermittently for a number of years now through the pension tax implications of Annual Allowance statements and the McLeod remedy. On every occasion he has delivered prompt reports with easily digestible clarity and also accurate information to support self-assessment and scheme pays paperwork. This year he helped me navigate an extremely difficult series of payroll recording anomalies within a tight time scale saving me considerable time and anxiety. He was approachable and expert and truly went above and beyond for a client and I cannot recommend him and the company highly enough.

23 January 2026
Unprompted review

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