MedicareSupplement.com Reviews 

2,831
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, extremely patient, and genuinely helpful when guiding them through various insurance choices and answering every question. Consumers frequently mention that representatives make complex decisions much easier to navigate while maintaining a warm, friendly, and professional attitude throughout the entire conversation. Some reviewers were not happy with final outcomes, mentioning specific disappointing experiences like being denied coverage after spending considerable time or lacking proper direction on supplemental policies. A few individuals also shared experiencing communication hurdles or feeling that certain application steps were left entirely incomplete during their interactions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as knowledgeable, patient,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing great satisfaction with... See more

Service

Customers had positive experiences with service, frequently praising agents who were professional, friendly,... See more

User experience

People report positive experiences with user experience, highlighting that knowledgeable agents explained... See more

Price

Consumers find price to be positive, highlighting significant savings and affordable monthly premiums secured... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Filled out the online questionnaire late one evening for Medicare Supplemental insurance. At 9am next morning received a phone call. The agent had my questionnaire, verified my identity and explained... See more

Rated 5 out of 5 stars

My phone calls answered very quickly by David Volkert. He is very knowledgeable with his job and helped me immensely. To get back into a Medicare supplement insurance policy from Mutual of Omaha Insu... See more

Rated 5 out of 5 stars

Robert Taylor is one of the best insurance agents I’ve ever worked with. I sold Health/Life insurance in 2009-2010 so I know how difficult it can be for customers to understand all the complexities... See more

Rated 5 out of 5 stars

This isn't the company that I intended to call, but you might say that Divine Intervention must've been in play. Robert was so helpful and informative and I believe he saved me from making a costly er... See more


Company details

  1. Insurance Agency
  2. also in
  3. Health Insurance Agency

Information provided by various external sources

Learn about Medicare, Medicare Supplement, and Medicare Advantage coverage, benefits, and eligibility. Use our form to get quotes for Medigap coverage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,831)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The help I got was very good

The help I got was very good, it's just after all the time that was spent getting a plan I was denied coverage. I would like to thank your representative for all his help.

14 October 2026
MedicareSupplement.com logo

Reply from MedicareSupplement.com

Hi, William, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 862-296-5338 so we can assist you.

Rated 5 out of 5 stars

Filled out the online questionnaire…

Filled out the online questionnaire late one evening for Medicare Supplemental insurance. At 9am next morning received a phone call. The agent had my questionnaire, verified my identity and explained my options comparing prices and differences. No pressure. It was like having a conversation with a friend. I picked my plan. He gave me clear instructions on what happens next plus numerous phone numbers covering any issue I might come across.

24 October 2026
Rated 4 out of 5 stars

Got a callback within 15 min

Got a callback within 15 min. Very nice woman guided me through process and answered all my questions Told me what next step is and how to do it. Completely changed my attitude about phoning a government agency

23 October 2026
Rated 5 out of 5 stars

Laura James was terrific!

Laura James was highly professional, detail-oriented, and friendly in a very helpful way. She took time to answer all of my questions and was well-versed in all of the things that were important to me. Thank you Laura!

20 October 2026
Rated 5 out of 5 stars

Robert Taylor with TV insurance…

Robert Taylor with TV insurance Solutions was very helpful, professional and competent in helping me find a medicare supplement that fits my needs and budget. I appreciate his expertise and commend/ recommend him highly.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

My experience was wonderful

My experience was wonderful. My agent was knowledgeable friendly had a sense of humor and made everything just seemed to move quickly and smoothly. I appreciate a good agent.

21 October 2026
Rated 5 out of 5 stars

Robert Taylor compared and found the…

Robert Taylor compared and found the best priced plans for me and my husband. He reviewed medigap as well as vision and dental plans that were better than what I found online. He took a lot of time to explain clearly all the fine points of choosing a Medi gap plan that best fit our needs.

20 October 2026
Unprompted review

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