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I usually use payingtoomuch.com for travel insurance, as I have pre existing medical conditions. But their page was slow & would not load my medical conditions. Medicaltravelinsurance.co.uk was next o... See more
Company replied
One of the best Travel Insurance sites I’ve used, easy simple website. Over seventy with medical history but came up with excellent prices with good cover, cheaper than the so called top provider I u... See more
On realising that my holiday insurance ended the day I leave a distant land, and expired mid-air before landing in the uk I was in a panic. After phoning the company and explaining the situation I... See more
Company replied
Company details
Written by the company
Travel insurance for those who pre-existing medical conditions with a quick and easy online medical screening process. Declare all your conditions in a matter of minutes and get a wide range of travel insurance products in one place.
Contact info
Medical Travel Insurance, Digital House, Threshelfords Business Park, Inworth Road, Feering, CO5 9SE, Colchester, United Kingdom
- 0330 880 3601
- enquiries@brokersure.com
- medicaltravelinsurance.co.uk
3.9
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Only 4 stars as was timed out of…
Only 4 stars as was timed out of session and had to start again and price went up by £2.00 in the 10 minutes until I had finished inputting my details again, this was not the admin fee it was the actual price
29 May 2022
Customer service sorted!
I have to say I am happy with a lovely ladies' attitude to what I felt was customer service at its worst. So I will apologise for my previous rant. We all get frustrated when things go wrong and we do not get the service we feel is appropriate! To say this lady has a great attitude and lovely personality and sorted my customer service issue out. And I thank her for her kind words and the support she gave me. So sorry for that frustrating rant!
24 May 2022
Reply from Medicaltravelinsurance.co.uk
Thank you for taking the time to talk to me today.
We are sorry that you had a negative experience on this occasion. Whilst we pride ourselves on great customer service, we do sometimes get things wrong.
As discussed we have provided feedback to the relevant agents and have processed the refund we spoke about today.
We apologise again for the error and any inconvenience caused. If you have any further questions please do not hesitate to contact us on 0330 880 3601 or by email enquiries@broekrsure.com.
Kind regards,
The Medical Travel Insurance team.
Reply from Medicaltravelinsurance.co.uk
Thank you for taking the time to leave us this review! We are pleased to hear that you are happy with the product you have purchased.
Safe travels!
The Direct Travel Insurance team.
Every aspect of my insurance policy was…
Every aspect of my insurance policy was explained in a manner that was easy to understand. The agent that looked after us from start to finish, made us feel at ease, and the cost of the policy was good value.
10 May 2022
Reply from Medicaltravelinsurance.co.uk
Thank you for taking the time to leave us this review! We are pleased to hear you are happy with our service.
Safe travels!
The Direct Travel Insurance team.
Very easy and straightforward
3 May 2022
Reply from Medicaltravelinsurance.co.uk
Thank you for taking the time to leave us this review! We are pleased to hear that you found our website easy to use.
Safe travels!
The Medical Travel Insurance team.
Great policy
Great policy. Very good price. Just wish pre existing conditions weren't shown on the insurance certificate. However, after requesting they be removed, they were. No fuss. No delay. Thanks
3 May 2022
Reply from Medicaltravelinsurance.co.uk
We are pleased that you received great customer service from our team! Thanks for your positive feedback!
The Medical Travel Insurance Team.
Excess
It would be helpful if you could higher or lower excess when taking out a policy.
24 April 2022
Reply from Medicaltravelinsurance.co.uk
Thank you for your feedback and for bringing this to our attention. Whilst you could increase the excess online, you were unable to decrease it, however this has now been resolved.
If you would like us to look into amending the policy please contact us on 01376 809178, alternatively we would be happy to arrange a call back for you.
The Medical Travel Insurance Team.
Reply from Medicaltravelinsurance.co.uk
Thanks for your positive comments, and for choosing Medical Travel Insurance!
The Medical Travel Insurance Team.
Reply from Medicaltravelinsurance.co.uk
Thank you for taking the time to leave us this review! We are pleased to hear that you found our website easy to use.
Safe travels!
The Direct Travel Insurance team.
Straightforward and good price
29 March 2022
Reply from Medicaltravelinsurance.co.uk
That is great to hear! Thank you for choosing Medical Travel Insurance!
The Medical Travel Insurance Team.
The website is very easy to navigate…
The website is very easy to navigate and we got insurance within a few mins. Brilliant!
15 March 2022
Reply from Medicaltravelinsurance.co.uk
Thank you for taking the time to leave us this review! We are pleased to hear that you found our website easy to use.
Safe travels!
The Direct Travel Insurance team.
We have used your insurance the last…
We have used your insurance the last time we travelled and with no worries with it.
many thanks
9 March 2022
Reply from Medicaltravelinsurance.co.uk
Thank you for taking the time to leave us this review! We are pleased to hear that you are happy with the product you have purchased.
Safe travels!
The Direct Travel Insurance team.
Great service
8 March 2022
Reply from Medicaltravelinsurance.co.uk
We are pleased that you had such a great experience! Thank you for your feedback!
The Medical Travel Insurance Team.
I was expecting to pay a lot more for…
I was expecting to pay a lot more for my travel insurance I was pleased with outcome thanks
7 March 2022
Reply from Medicaltravelinsurance.co.uk
That is great to hear! Thank you for choosing Medical Travel Insurance!
The Medical Travel Insurance Team.
Very good value insurance for people…
Very good value insurance for people with medical conditions.easy to use website but had to double tap to move to the next page. Recommend.
22 February 2022
Reply from Medicaltravelinsurance.co.uk
We are delighted that you found our website easy to use. Thank you for your positive feedback!
The Medical Travel Insurance Team.
Reply from Medicaltravelinsurance.co.uk
Thank you for your positive comments! We are glad you had a great experience!
The Medical Travel Insurance Team.
Reply from Medicaltravelinsurance.co.uk
That is great to hear! Thank you for choosing Medical Travel Insurance!
The Medical Travel Insurance Team.
Clear, easy to use web pages. Comprehensive offerings of cover.
Clear, easy to use web pages.
Comprehensive offerings of cover.
***** HIGHLY RECOMMENDED *****
1 February 2022
Reply from Medicaltravelinsurance.co.uk
Thank you for taking the time to leave us this review! We are pleased to hear that you found our website easy to use.
Safe travels!
The Medical Travel Insurance team.
Fantastic so easy to do prices great…
Fantastic so easy to do prices great now waiting for policy to arrive
25 January 2022
Reply from Medicaltravelinsurance.co.uk
Thank you for taking the time to leave us this review! We are pleased to hear that you found our website easy to use.
Safe travels!
The Medical Travel Insurance team.
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