MedCline Reviews 77

Definitely worth it, a must for side sleepers

I purchased one of their pillows as my wife saw their ads and thought it may assist with some of her sleeping challenges.

After a few nights of sleeping on it, she realized that it just wasn’t going to work for her. We have a Sleep Number bed. It interfered with the bed itself. It was not comfortable for her. It sat up too high. She made the attempt but decided it was not gonna be useful.

As this is a rather large purchase, I wrote to the company asking how I can return it I was advised they will not pay to have it shipped back to them unless you keep it for 30 days and then sent me documentation on how they feel you should use the product for 30 days this and that.

I’ve attempted multiple times to get someone to ensure me if we hold onto it for 30 days they will pay for it to be returned and we will get a refund, but no one will answer me when you call their customer service line. It just gets put through to a voicemail when you leave a voicemail. No one calls you back.

I’m beginning to worry after spending hundreds of dollars that this was a scam

SPOILER ALERT!! I freaking love this pillow system!!

So I found the medcline through an instagram ad years ago I believe, and kept talking myself down from making the purchase because the price was a bit intimidating at first, but let me be the first to tell you it’s worth EVERY PENNY! I’ve never felt so comfortable in bed! No neck or shoulder pressure!! The foam in the wedge is incredibly supportive yet still comfortable!

Seriously yall, you spend over ½ your life in bed, invest in the things you sleep on!! They will pay for themselves in the long run!

Absolute rubbish. Not worth the money. Biggest mistake ever. Stay far away from this company.

I ordered this pillow in the middle of the night after multiple nights of sleeping in pain. It had been more then a year sense I could sleep on my side. When I first got this i still couldn't sleep on my side but i stayed asleep through the night. My back and shoulders slowly started relaxing. I started sleeping better. Now that I'm not in constant pain I can actually sleep on my side again! I had no idea that when I got this pillow it would help my lower back and my shoulders and neck, but it did!

MedCline has superfast shipping.
I placed an order on Sunday night and received my MedCline sleep system on Wednesday.
The inclined support concept combined with the body pillow delivers the most comfortable resting position and sleep I've experienced in months. It has greatly relieved pain from shoulder surgery and virtually eliminated any acid reflux I occasionally experienced.
In addition MedCline has the nicest, most courteous, and professional customer service people. They go above and beyond the expected 'norm' to make sure the customer understands the system and is familiar with how it should work and is completely satisfied with their purchase and the system as a whole.
A+ all the MedCline Thanks JF

Consistently getting a good night’s sleep is like an endless search for the Holy Grail. I have a hiatal hernia which bothered me consistently so I ordered the Reflux Relief system. My reflux improved pretty quickly. I had previously tried countless pillows types as well as propping the bed up on blocks. But MedCline has a very clever design that covers all the bases. And it doesn’t seem gimmicky—each piece has a purpose. I am still tweaking my body position, but this company also has the most fantastic customer service. Customers can schedule a dedicated consultation by phone. During my call, the MedCline specialist listened to all of my details and then gave a variety of recommendations. Notably, this was NOT a sales call. In fact, my specialist Hayley mentioned the circumstances in which MedCline’s products might not be a good fit and she sincerely reminded me of their return guarantee. Absolutely no pressure. Incidentally, one of her solutions also covered a long-standing sleep comfort issue for me. Now I’m looking forward to even better nights of sleep.

I love the shoulder support this pillow gives, when used with the body pillow it’s a great nights sleep. No pressure or strain on your shoulder muscle or tendons. My only complaint is the bottom wedge could be flatter for smoother transition from pillow to mattress, kinda digs into your side.

This company is amazing, and makes an amazing product! I literally couldn't sleep without my acid reflux pillow. I have Ehlers danlos syndrome, which causes me lots of issues with joints coming out of place, and hiatal hernia, which causes terrible acid reflux. So this pillow is a total dream. It keeps my shoulder from coming out of joint while I sleep, and I can sleep without reflux. I wish I could hug whoever came up with this pillow system! There is a learning curve to using this pillow system, especially if you've never slept on a wedge style pillow before, but if you keep having issues their customers service is great, and will help you troubleshoot. I think it takes at least a week or two to adjust to using this pillow, but its worth it.

I have used the MedCline pillow since 2020ish and it has changed my life. I sleep so well which led to better overall health. It met the promises of relieving GERD and shoulder pain....I love it and would recommend it to everyone and anyone ‼️

I will admit, the medcline relief system did not work for me, it causes me hip pain. But the company has such great customer service that I felt compelled to leave a 5 star review. They let me keep the body pillow at a significant discount and while they don't accept pillow cover returns, they sent me a new pillow case that works with the body pillow. They are really transparent that there is a return fee for the trial period and that they do not refund shipping costs. I really appreciate their kind and helpful customer service reps.

Arrived quickly. It takes some time to get used to, so definitely experiment with different ways to adjust yourself. I will say, I do dislike the insert pillow and use one of my softer pillows in that spot. The body pillow is amazing. I love the weight of it. It’s soft yet supportive. The pocket I use sometimes. I am typically a side sleeper but I switch it up a lot. The pocket in the wedge pillow is useful and relieves shoulder pressure like they say. I will say, $250 is a lot for pillows but I struggle with fibromyalgia and spend a lot of time in bed and this pillow system does help a bit, but it hasn’t changed my life yet. But I think it’s one of those things that takes time to acclimate to. My husband says I snore less and the wedge pillow assists with the same thing another famous wedge pillow does. They do take up a lot of space, so if you share a bed with a partner keep that in mind.

I'm a side sleeper because it was easier on my back. But sleeping on my sides is very difficult on my shoulders. This sleep system was an absolute game changer for me. It does take a little time to get used to it, but not too long, maybe a couple of weeks. But once you get in the groove and know how to utilize this sleep system to your needs, it does wonders. No more shoulder pain. In fact, because of the slight elevation and the body pillow, which I can use to prop up my legs, I can now sleep on my back as well. It takes off the pressure from my lower back and the body pillow feels like I'm being wrapped up and held through the night, but in a comforting way. A third benefit for me, is this sleep system while laying on your side, your shoulder tucked away and hugging the body pillow and letting the system evenly dispurse your body's weight, feels like I'm sleeping on my stomach, but without the awful back pain. Can this system be replicated with cheaper versions, maybe, but you would have to buy all the parts separately, and still not have all the parts to be the most beneficial. I am 5'8", 230lbs for reference if this helps others get a better night's sleep. The only problem for me, is when I'm traveling, I have to sleep using multiple pillows to even try to get some comfort and it makes me miss how well this system had changed my life.

I have hEDS, and the past year with this pillow has decreased if not eliminated my night time subluxation and dislocations. I’m able to sleep comfortably on my side without fear of shoulder, hip and neck pain. My migraines have decreased, and I sleep through the night most nights without having to readjust my pillows; I used to sleep with 12 different pillows now I have the Medcline system and two more for supplementation only when needed for certain flareups

Finally! Shoulder and neck relief! I’m a side sleeper and as a result I have been suffering with shoulder and neck pain. I’ve tried so many different pillows and even tried different sleeping positions but nothing was working until I found this pillow. Not only do I have a lot less shoulder and neck pain and stiffness, but my arms and hands are no longer falling asleep at night. If you’re fed up with pain and stiffness in your neck and shoulders, get this pillow set!

Returns policy is shocking - the product itself did not meet expectations and I wish I hadn't bothered.

Fabulous! I bought my Medcline 13 sleeps ago. I did practice in the evenings before bed a few times to learn what positions I liked best. I also bought the cooling body pillow cover, which as a hot sleeper, is a game changer for me. For reference I purchased the regular set, but even that has helped my reflux a lot. Thanks Medcline!

I ordered a medcline pillow for surgery, supposed to arrive on September 8 for a procedure on September 15.
On the 14th I get an update saying the delivery was delayed with no update otherwise!

This is a very expensive product and it's pathetic if it hasn't even arrived.

I'd specifically reached out to them before to make sure it would arrive in time.

Pathetic customer service

Horrifying pillow. Awful company. Hurts your shoulder worse than any other. Beware, $45 pillowcase NOT REFUNDED if you don't keep it wrapped, which is hard while testing pillow. Also, $25 processing fee. So, total of $70 experiment. Finally, they make you wait 30 days to return, though it was obvious in 1 night that this is a disaster. I'd give it a NEGATIVE 5, if i could. Beware - go anywhere else.

Really uncomfortable pillow. The edge causes so much pain in the armpit and cuts off circulation and the wedge puts a ton of extra pressure on your hip. I watched every video a d tried customer support to help both are useless. The return is a pain and a scam in hopes you give up.