Always excellent customer service, always friendly. You may pay more, but it's definitely worth it. AAA+++ shop! And I always receive my handheld gaming devices in perfect condition. I've even had a p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a Trimui smart pro s from this company, which was delivered quicker than initially quoted in a very well wrapped package. Being a new model there were a few teething problems and Mechdiy post... See more
Great communication! I reached out about a delay in my order, and they responded quickly and were really helpful. I asked if the available items could be shipped first, and they made it happen without... See more
I purchased a TrimUi Brick with customised coloured buttons from Mechdiy with crossmix/surwish OS with the 256gb SD card. I am blown away by the graphics of this thing, as well as the operating sys... See more
Company details
Written by the company
Mechdiy carefully curated a selection of brands that shared their vision. Powkiddy, Miyoo, ANBERNIC, and Trimui all fit the bill, offering a range of retro handheld game consoles that could transport people to a simpler time. Our mission is to help people find the original happiness that they had been missing. We believed that happiness didn't come from the latest technology or the most expensive gadgets, but from the simple pleasure of playing a classic game on a retro handheld console. We take pride in their excellent customer service, which ensures that every customer is satisfied with their purchase. We are always available to answer any questions and provide support to their customers, so they can enjoy their retro gaming experience to the fullest!
Contact info
Room 1101d, 11 / F, Lishi Sun Plaza, 28 Canton Road, Tsim Sha Tsui, Kowloon,Hong Kong, 999077, HongKong, China
- 2802 9533
- service@mechdiy.com
- mechdiy.com
4.6
Excellent
496 reviews
Replied to 80% of negative reviews
Typically replies within 24 hours
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So much worth buy if you live in Brazil
I only bought one SD card, the delivery was fast, I received an email with all the instructions about taxes for my country and the package was declared with a lower value than I bought it, so I paid less tax than I should have which was very good.
6 September 2025
Excellent experience
Excellent experience! I received the Trimiu Pro within a week. The product worked right out of the box, and the front end system is excellent. All the buttons and joysticks are high quality.
29 September 2025
Unprompted review
I had my RG34XX SP dying on me outside…
I had my RG34XX SP dying on me outside the 30 days free return policy.
After a quick back and forth with tech support, they offered to send me a new one. I only had to pay for the shipping.
Great guys.
25 September 2025
Unprompted review
Excellent service
Excellent service, prompt email response, great after sales service.keep up the good work guys
20 September 2025
Unprompted review
The customer service was great and…
The customer service was great and nice. Jimmy was very quick too
8 August 2025
Great customer service experience and…
Great customer service experience and excellent product and communication throughout the ordering process of the Brick Hammer! Lovely device and would purchase from again!
9 September 2025
Unprompted review
Everything was delivered in perfect…
Everything was delivered in perfect conditions and faster than expected. No bad Suprises. The discounts were great for the product I got (Trimui smart pro). Definitely recommend buying in this store.
9 August 2025
Absolute scam!!!
Absolute scam! Purchased a gaming console fully advertised as a console and received a memory card. Your "trust" is helping perpetuate these scams in turn being scam yourself. Thanks for nothing
4 September 2025
Unprompted review
Reply from Mechdiy
Dear Sir,
Hello, sir. First of all, we apologize for the unpleasant shopping experience you've had, and for leaving a negative impression of our company.
Secondly, we immediately checked your order information after receiving your feedback and found that our backend shows that you ordered an SD card from our website (you ordered the "SD card only" option), not a game console (we have already sent your order details to your email). If you have any questions about your order, please check the order details we sent you against your order history.
Finally, we apologize again for this. If you have any further questions, please contact us and we will be happy to help you resolve your issue.
Quick shipping, item perfect
Quick shipping, item came exactly as described!
27 August 2025
Unprompted review
Fairness in customer service
I turned to Mechdiy to purchase several consoles. The service has always been excellent and prompt, but after purchasing the Ambernic RG 557, they really outdid themselves. Unfortunately, the console had several issues. Once I reported the problem, they immediately helped me resolve it, and then (once they realized it couldn't be resolved) they sent me a completely new console.
Excellent as always.
1 July 2025
Unprompted review
Good customer services
Had trouble with delivery company so they sent me another Miyoo Mini for free. It arrived very quickly in perfect condition. Great customer service, great products
23 August 2025
Unprompted review
Awesome mini vintage game console
Wonderful customer service! Quick shipping! Quality game consoles! Bought my boyfriend a game console for his bday and he loved it and so did I so I got myself one. Shipping and delivery was faster than expected too considering the distance!
21 August 2025
Unprompted review
Great customer service.
20 August 2025
Unprompted review
All very good..
10 July 2025
Great communication
The team at Mechdiy communicated wonderfully. From purchase to shipping to delivery was easy and transparent. I would recommend them for a purchase to anyone.
4 July 2025
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