Medical Expenses Consulting UK Ltd Reviews 

159
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Can’t praise MEC medical enough especially Nina Goodstall who followed through the whole insurance process so quickly. We are so grateful to Nina who did an excellent job and our medical appointment i... See more

Rated 5 out of 5 stars

A shout out goes to Nina Goodsall at MEC. Nina is consistently responsive courteous and at the same time personable. Her commitment to help clients makes dealing with MEC pleasant and easy. If an or... See more

Rated 5 out of 5 stars

A big thank you to Nina and the team at MEC for always being helpful and supportive. Makes the process smooth and stress-free during times you need it to most. Truly appreciate all of their help and w... See more

Rated 5 out of 5 stars

Nina Goodsall took a keen interest in my wife's condition, she was very prompt in confirming health insurance approval to proceed. Her efficiency in keeping us updated is exemptlorary, we are most gra... See more

Company details

  1. Health Insurance Agency

Written by the company

MEC is one of the UK's leading independent Employee Benefits specialists which has been providing quality advice to its clients for over 20 years. Our friendly, knowledgeable staff help companies find the best employee benefits to meet their unique requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Mandy Steadman was such a great person…

Mandy Steadman was such a great person to deal with during this case. Nothing was too much for her, and she always delivered on what she was working on. Pleasure to work with

7 March 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Many thanks for taking the time to give us this feedback

Rated 5 out of 5 stars

Fiona is the best

Fiona is the best. She is like my fairy Godmother at this point! Every time I get sick, she pops up and makes everything better! Words cannot thank you enough, so I hope this review will help.

27 March 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

thanks for such a great review !

Rated 5 out of 5 stars

Fantastic Service

Both Mandy & Fiona have been fantastic in dealing with my medical insurance claim. They have both been excellent at taking me through the process, explaining the different steps and ensuring that I am regularly updated.

26 March 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

Fast and Efficient Service

I have recently used MEC via the health insurance provided by my employer. Responses have been quick and efficient and I have never had to chase anything up. Information given is clear and the team members I have dealt with have been very helpful. Part of my treatment could not be authorised at the time because it was booked after the policy renewal date so they said they would be in touch after the renewal with the authorisation. From experience this is something I thought I would have to chase up but the authorisation came through earlier than expected without having to do any follow up which was a breath of fresh air.

26 March 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

Exceptional Service

Exceptional service which makes dealing with insurances, extremely easy and hassle free. Friendly, convenient and helpful. I cannot thank MEC (specifically Nina) enough for their continued support! Always professional, polite and efficient.. 5 stars from me!

24 March 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

Wow what great service

Wow what great service, make you feel like you are the only claim they are dealing with. Really compassionate and knowledgeable team. cant speak highly enough, 5 star service.

13 March 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

Just fantastic

Just fantastic. Always helpful and a pleasure to deal with. Nina makes dealing with insurance a much easier process. She has been amazing.

11 March 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Many thanks for taking the time to give us this feedback

Rated 5 out of 5 stars

Highly Recommended

I have had nothing but very positive experiences with MEC UK Ltd. They have always been very professional, prompt, diligent and polite in all my interactions with them, particularly Mandy. I would highly recommend them as a health insurance agency.

6 March 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Many thanks for taking the time to give us this feedback

Rated 5 out of 5 stars

Excellent (and compassionate!) service

By its nature I have only ever accessed this service when I have had health worries and have therefore felt anxious, but Mandy Steadman has always been amazing at dealing with my enquiries and requests quickly, efficiently, and with care and compassion. I can't praise her highly enough. These things really matter when you're not feeling your best. Thank you, Mandy!

6 March 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

I’m having a hand operation.

I’m having a hand operation for a second time & the proses I’m experiencing with you guys is second to none..
fast efficient & very helpful.
Having Fieona McKinsey for the entire proses is reassuring.
Not going from 1 department to another.

21 February 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

Extremely satsfied

Lisa was excellent and extremely helpful in resolving my issues.

18 February 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

Mandy is very professional and…

Mandy is very professional and efficient. Found me a consultant quickly and convenient for my work or home addresses. Very professional and diligent and has a personable approach.
Thank you again Mandy.

10 February 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

Excellent Customer Service

I have dealt with a few people at MEC, all of which have been extremely helpful, in particular Lisa who has gone above and beyond to ensure a satisfactory outcome to my request when i seemed to be getting nowhere myself. Excellent customer service.

10 February 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Many thanks for taking the time to give us this feedback

Rated 5 out of 5 stars

First Class

Whenever I have had to phone MEC I have spoken to either Mandy or Fiona they have been so helpful, kind, informative and personable. I cannot thank them enough, sometimes the conversations can be difficult due to the nature of the health issue but they are so sensitive and keep the conversation light hearted yet professional. Amazing service.

6 February 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Many thanks for taking the time to give us this feedback

Rated 5 out of 5 stars

A clear and fast service

A clear and fast service which allows me to attend an appointment the morning following my late afternoon call to MEC to request the authorisation

4 February 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Many thanks for taking the time to give us this feedback

Rated 5 out of 5 stars

Friendly, helpful and efficient.

Mandy and her colleagues were always really helpful and efficient and so friendly. They always replied to any emails I sent very quickly. Made a potentially complex process very straightforward.

20 January 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

I am really pleased with the service…

I am really pleased with the service offered by MEC with my medical claims. Especially Nina and Fiona are really helpful and going beyond to help us getting the right treatment.

31 January 2025
Unprompted review
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Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

Great service from Nina

Great service from Nina, really fast, attentive and efficient, would highly recommend

31 January 2025
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Thank you for your kind comments

Rated 5 out of 5 stars

Lisa was very quick

Lisa was very quick, friendly but professional

29 January 2025
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Many thanks for taking the time to give us this feedback

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