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Mebeli.bg Reviews 

611
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the customer support and delivery teams for being extremely friendly, polite, and professional during the entire process. Buyers also mention that the furniture arrives safely packed and matches the online pictures and descriptions very accurately. Customers love the extensive product information available on the website, making it easy to select and purchase items. However, some reviewers noted issues with delivery times, mentioning that shipments occasionally took longer than expected or that dates were changed unexpectedly. A few people also experienced minor assembly challenges, such as parts not fitting properly together, lacking required connection holes, or arriving damaged.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting that items match website descriptions... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, solid, and exactly as... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight great satisfaction regarding the order process, emphasizing that items are easy to... See more

Service

Clients share satisfaction regarding the service, frequently highlighting fast delivery times, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shopping was easy and convenient. Delivery took a little longer than expected. All parts were packed in one box, which was very heavy. It would be more convenient if they were in two boxes so they wou... See more

Company replied

Rated 5 out of 5 stars

Everything went smooth- I ordered from USA a big mattress 200/200sm and had a friend who received it in Bulgaria. The customer service was nice and prompt, the mattress was delivered on time and my... See more

Company replied

Rated 5 out of 5 stars

All good l, we didn't have any problem with the shipping, shoping or else, however the item we choose was complicated to assamble, and some of the elements for the wall we have to buy separately. At... See more

Company replied

Rated 5 out of 5 stars

The site is user friendly, the item I purchased matches the picture exactly. Information for the item is extensive and useful. The support team is fast, they contacted me less than 12 hours after the... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Изберете мебели онлайн с лекота от Mebeli.bg. Ние сме доверен онлайн магазин, предлагащ богат избор от мебели за всяка стая във Вашия дом. От класически до модерен стил, ние имаме опции за всяко пространство - независимо дали търсите удобен диван, практично бюро или гардероб за коридора. Насладете се на бърза доставка, внимателно обслужване на клиенти и безпроблемно пазаруване. Намерете всичко необходимо за Вашия мечтан дом на Mebeli.bg


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

611 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(611)

495 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and quality furniture

Great service and quality furniture

6 March 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Valentin,

Thank you for your kind feedback! We’re delighted to hear that you are satisfied with both our service and the quality of the furniture.
Your opinion means a lot to us and motivates us to continue providing the best possible experience for our customers.

Rated 5 out of 5 stars

Great product

Great product, Great quality.

5 March 2026
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Reply from Mebeli.bg

Hello, Emo,

Thank you sincerely for sharing your feedback!
It is extremely valuable to us to know that you are satisfied with the product and his quality . We strive to offer products that create comfort, coziness, and a pleasant atmosphere in every home.
We truly appreciate your trust and for choosing us!

Rated 5 out of 5 stars

Good quality

Good quality. Fast delivery.

20 February 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Pamela,
Thank you for taking the time to share your feedback! We’re delighted to hear that you are satisfied with both the quality of the product and the speed of delivery. We are constantly striving to improve our level of service and hope that your next experience with us will be even more enjoyable.

Rated 5 out of 5 stars

Super

Excellent.

23 February 2026
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Reply from Mebeli.bg

Hello Cvetan,
Thank you for your review! It is a true pleasure for us to hear that you are satisfied with the products purchased from our online store.

Rated 5 out of 5 stars
Mebeli.bg logo

Reply from Mebeli.bg

Hello,Encho,
Thank you for your positive feedback! We are truly delighted to hear that the entire shopping process went smoothly and that you are satisfied with both our service and the product you chose.

Rated 5 out of 5 stars

It was easy for me to place my…

It was easy for me to place my order.The items arrived very quickly. The website offered a huge variety of interesting items that reflect recent tendencies and meet variety of customer preferences and expectations. Easy contact with the company consultant. Highly recommended. So far I placed 2 orders and Mebeli did not disappointed me.

18 February 2026
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Reply from Mebeli.bg

Hello, D Stefanov,
Thank you sincerely for your kind words and for placing your trust in us.
We’re delighted to hear that the ordering process was smooth and convenient, and that your delivery arrived quickly and without any issues. Our goal is to offer a wide selection of stylish, high-quality furniture that caters to different tastes and expectations, and it truly means a lot to know we’ve lived up to yours.

We’re also pleased that you had a positive experience communicating with our consultant. Providing helpful and responsive customer support is very important to us.
Thank you again for your recommendation and for choosing us for a second time. We look forward to assisting you with your next order!

Rated 5 out of 5 stars

Recommend it!

11 February 2026
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Reply from Mebeli.bg

Hello, Nadejda,

Thank you for the recommendation! We're happy that you are satisfied from your purchase.

Rated 5 out of 5 stars

Good service

I am happy with the service, they brought the order as promised. All was in good order.

9 February 2026
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Reply from Mebeli.bg

Hello Dimitur,

Thank you for your positive feedback! We are delighted to hear that you are satisfied with both the quality of our service and the furniture we offer.
We look forward to welcoming you again in our online store.

Rated 5 out of 5 stars

Fast Delivery and Great Service

I can truly recommend them - I bought two wardrobes and they delivered them on time.
All went smoothly - thanks!

9 February 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello Maya,
Thank you for sharing your feedback.
It is a real pleasure for us to know that you were satisfied with the entire shopping process in our online store and that we met your expectations!

Rated 5 out of 5 stars

Awesome store

Awesome store!
Everything is stuctured and easy to find.
The furniture are good quality and easy to asemble.
So far - i would reccomend people to shop here!
5/5 :)

6 February 2026
Mebeli.bg logo

Reply from Mebeli.bg

Dear Ivan,
We are truly delighted to learn that you are satisfied with the overall shopping experience in our online store! Thank you for sharing your feedback with us.
We are pleased that you are happy with the quality of the furniture and that the assembly process was easy. We continuously strive to improve both the quality of our products and the services we provide.
Your feedback is extremely important to us as it helps us ensure that we continue delivering excellent services and growing.
Thank you once again for your trust, and we look forward to serving you again in the future! We are excited about future opportunities for collaboration.

Rated 1 out of 5 stars

Incredibly poor customer service

Incredibly poor customer service

3 February 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Натали,

We’re sorry that you were left dissatisfied. Your order and the situation will be reviewed. We appreciate you taking the time to share your feedback, as it is valuable in helping us improve.

Rated 5 out of 5 stars

I am very happy with my purchase

I am very happy with my purchase. The products are awesome. Everything was delivered on time. I will recommend you.

2 February 2026
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Reply from Mebeli.bg

Hello, Ивайло,

Thank you for your feedback! We are very happy that you are satisfied from your order and the whole experience shopping from us. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Good quality

What we purchased was good quality and I am satisfied with the way they had packed everything to make sure it is shipped safely

2 February 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Alexandra,

Thank you for your feedback! We're happy that you're satisfied and we hope you will shop from us again!

Rated 5 out of 5 stars

Extremely correct

The communication is very good. Extremely correct and customer-oriented.

29 January 2026
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Reply from Mebeli.bg

Hello, Zvezdelina,
Thank you for your kind words! We are pleased to hear that you were satisfied with the communication with us and that we were able to serve you in the best way. Your feedback inspires us to continue improving our services and providing excellent service to all our customers.

Rated 5 out of 5 stars

Very pleased with my order!

Very pleased with my order!

29 January 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Ralitsa,
Thank you for your positive feedback! We are glad that you were very satisfied with your order. It is important for us to provide quality products and correct service.

Rated 5 out of 5 stars

Good

Fast and easy delivery ,easy payment options.

28 January 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello Rouzy,
Thank you for sharing your feedback! We are glad to hear that you are satisfied with the service in our online store.

Rated 5 out of 5 stars

THE ORDER MET OUR EXPECTATIONS.


Hello,
everything was OK and according to our expectations.
The furniture arrived exactly as we imagined it when we ordered it. So, thank you.

28 January 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello, Kostas,
Thank you for taking the time to share your impressions! We are pleased to hear that the furniture arrived exactly as you expected and you like them. Your feedback motivates us to continue providing quality products and excellent service to all our customers.

Rated 5 out of 5 stars

The chairs were exactly like I imagined…

The chairs were exactly like I imagined them and their quality is so good!

27 January 2026
Mebeli.bg logo

Reply from Mebeli.bg

Hello Simona,
Thank you for taking the time to share your feedback. We are very happy that you liked the chairs you ordered and that they met your expectations. We will be happy to assist you again with future purchases!

Rated 5 out of 5 stars

Прекрасно

Прекрасно ! Благодаря!

26 January 2026
Mebeli.bg logo

Reply from Mebeli.bg

Здравейте, Христо!
Благодарим Ви за отделеното време и позитивната обратна връзка. За нас е удоволствие да разберем, че сте доволни от нашите услуги и мебели. Ще се радваме да пазарувате отново при нас.

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