I’ve been using MDhair for about two weeks now, and so far, it’s been a really promising addition to my routine. While two weeks is obviously too early to see dramatic new hair growth, I have alread... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I do think the system is working. I just wish the delivery system of the topical serum is in a different form. I prefer the foam delivery system as it adds volume and it doesn’t make my hair have a we... See more
Company replied
It’s been a month using the shampoo and vitamin supplement, and I notice about 40% less hair loss and WAY less scalp itching. I shampoo my short hair every 2-3 days. I’m not daily with the serum becau... See more
Company replied
The product is new to me so I am following the instructions in my day to day use. I ve seen the timeline as to when I should see active results within the first 1 to 7 months. Hoping my hair res... See more
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Company details
Written by the company
Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit. Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.
Contact info
548 Market St, #86774, 94104, San Francisco, United States
- support@mdhair.co
- mdhair.co
4.0
Great
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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The shampoo and conditioner give my…
The shampoo and conditioner give my hair more body than any other products I have ever tried. Absolutely love these.
17 July 2026
Unprompted review
Reply from MDhair
Hi Deborah,
Thank you for sharing your experience. We are delighted to hear that the MDHair shampoo and conditioner are giving your hair more body than any other products you have tried. It is wonderful to know that you absolutely love them and that they are making such a positive difference for you. Feedback like yours inspires us, and we are glad the products are helping you feel confident and satisfied with your hair care routine.
For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
This company support team is very…
This company support team is very helpful and helped me with a issue i had with my package! Im already feeling a very small difference in my hair! Im excited to see how well this works out for me.
2 July 2026
Unprompted review
Reply from MDhair
Hi Jordan,
Thank you for sharing your experience. We are glad to hear that our support team was able to assist you with your package issue and that you found them very helpful. It is encouraging to know you are already noticing a small difference in your hair after two weeks. Visible improvements with MDHair typically require consistent use over several months, so your early progress is a positive sign. We are excited to see how your journey continues and look forward to hearing more about your results.
For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
Shipping is the worst
Shipping is the worst. I am not receiving my products on time. I am going to miss several days this shipment as the products are not here. To early to see results
17 July 2026
Unprompted review
Reply from MDhair
Hi Josh, we're truly sorry to hear that your order hasn't arrived on time, and we completely understand how frustrating it is to miss days of your hair care routine because of the delay. We know consistency is important, and we appreciate your patience while you're still waiting to see results from the treatment. Please reach out to us at support@mdhair.co so we can look into your shipment and assist you further.
3 months in and the hair seems to be…
3 months in and the hair seems to be improving. Also perfect costumer service!
17 July 2026
Unprompted review
Reply from MDhair
Hi Joshua,
Thank you for sharing your experience. We are delighted to hear that after three months you are already noticing improvements in your hair. Visible results with MDHair typically require consistent use over several months, so your encouraging progress is right on track. We are also thrilled that you found our customer service to be perfect, as providing excellent support is very important to us.
For tailored guidance on maintaining your results, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
Customer service has been amazing
Customer service has been amazing! I've only been using the products for about a week, but every item I've tried feels incredible. I'm already impressed with the quality and can't wait to see my results after 30 days. So far, I'm very happy with my experience!
9 July 2026
Unprompted review
Reply from MDhair
Hi,
We appreciate your feedback and are delighted to hear that you are already impressed with the quality of the products and the responsiveness of our customer service team. Visible improvements typically require consistent use over several months, so your encouraging early experience is a great sign. We look forward to hearing more about your results after 30 days.
For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I've only tried the conditioner so far
I've only tried the conditioner so far. I'm waiting on the shampoo. There was an error in packing. They were prompt at correcting the mistake. However I do like it
14 July 2026
Unprompted review
Reply from MDhair
Hi Jenni‑lyn,
We appreciate your feedback and are delighted to hear that you are enjoying the conditioner so far. We are also glad that the packing error was promptly corrected and that you found our support responsive. Visible improvements typically require consistent use over several months, so it is encouraging to know you are already pleased with the product.
For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I shall continue using the products.
I am unable to identify if these products work well or even work at all ! The reason being it is impossible to know how my scalp would be if the products were not in use ! I can say that it is certainly as good as the previous Dr. provided drug of Propecia, but is significantly cheaper. Delivery is fast and reliable. Choice of products is good, and customer service is very responsive. I shall continue to use these products.
16 July 2026
Unprompted review
Reply from MDhair
Hi Mike,
We appreciate your feedback and are delighted to hear that MDHair has provided a positive experience for you. It is encouraging to know that you find the products comparable to your previous treatment, with the added benefit of being more affordable. We are also glad to hear that delivery was fast, the product selection met your needs, and that our customer service has been responsive. Visible improvements typically require consistent use over several months, so your commitment to continuing the regimen is a great sign.
For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I can already feel the difference in my…
I can already feel the difference in my hair in less than a month. The online responses with questions are timely and helpful. I highly recommend this product for women on GLP1!
16 July 2026
Unprompted review
Reply from MDhair
Hi Paula,
We appreciate your feedback and are delighted to hear that you are already feeling a difference in your hair in less than a month. Visible improvements typically require consistent use over several months, so your encouraging early results are a great sign. We are also glad to know that our online responses have been timely and helpful.
For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I have noticed less hair loss and am…
I have noticed less hair loss and am enjoying the products so far.
1 July 2026
Unprompted review
Reply from MDhair
Hi Marsha, we're so happy to hear you've already noticed less hair loss and that you're enjoying the products so far. Your encouraging feedback means a great deal to us, and we hope your hair care journey continues to bring you even more visible results. If you ever need support, don’t hesitate to contact us at support@mdhair.co.
Good showerhead filter
I've on my second showerhead filter and I've noticed that my hair is noticeably softer. My water is very hard and had left my hair dry and brittle, so I was desperate for a quick fix until we can get around to installing a new water softener. Pretty pleased with the results!
14 July 2026
Unprompted review
Reply from MDhair
Hi Kim,
We appreciate your feedback and are glad to hear that MDHair has helped make your hair noticeably softer despite the challenges of hard water. It is encouraging to know that the showerhead filter has provided a quick fix while you wait to install a water softener. Visible improvements typically require consistent use over several months, so your positive results are a great sign.
For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
Works as advertised
Works as advertised, a little on the pricey side however.
11 June 2026
Unprompted review
Reply from MDhair
Hi Marc,
We appreciate your feedback and are glad to hear that MDHair has worked as advertised for you. We understand your concern about pricing and want to assure you that our products are formulated with high‑quality, customized ingredients designed to support long‑term hair health. Visible improvements typically require consistent use over several months, so it is encouraging to know you are already seeing results.
For tailored guidance on maximizing your regimen, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
ease of purchase.
15 June 2026
Unprompted review
Reply from MDhair
Hi Daphne,
We appreciate your feedback and are delighted to hear that you found the MDHair purchase process easy and convenient. A smooth experience from order to delivery is something we strive to provide, and it is wonderful to know this met your expectations.
For tailored guidance on your hair journey, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
Clicking on the stars has been the only…
Clicking on the stars has been the only way to be able to write the review you requested me to write. I've started using the products only a few days ago and I think it's quite a bit early to write a proper review about the products. I'll write again after using them for a good while.
5 July 2026
Unprompted review
Reply from MDhair
Hi Liliana,
We appreciate your feedback and are delighted to hear that you have started your MDHair journey. Visible improvements typically require consistent use over several months, so it is understandable that it feels early to provide a full review. We look forward to hearing more about your experience once you have had more time with the products.
For tailored guidance along the way, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I was eager to try the hair products
I was eager to try the hair products. I live in Canada and the time it took to get to me was over a month then it was held up at customs and I had to pay a fee to have it actually delivered. I think your website should state there will be a delay in shipping and extra costs on top of delivery etc. So I can't review since I just received it.
15 July 2026
Unprompted review
Reply from MDhair
Hi Dorothy, we sincerely apologize for the frustration caused by the shipping delays and unexpected import fees. We understand why you weren't able to evaluate the products yet, and we truly appreciate your thoughtful recommendation to better communicate potential delivery timelines and customs costs. Reach out to us at support@mdhair.co if you’d like further assistance.
Grandma with fluffy hair
I received my MD hair package on time and have used all the products like the shampoo, customized serum every day. In the morning I put one scoop of the marine collagen in my coffee in the morning. With the peptide bond repair oil I have used this sparingly weekly because it will weigh down my very thin hair. I am 67 and have struggled with thinning hair since I was 30. I have stopped using Rogaine and my hair started falling out this past June. The MD hair shampoo has greatly reduced my hair falling out and my hair now has more fullness and body. I usually sweep my hair to the side part and curl it with a 5/8 - inch curling iron before I go out for the day. I still have thinning spots at my part and the very top of my head but now the top of my head feels puffier after taking the MD hair customized supplements and the Marine Collagen. I am hoping this will regrow my hair on the top of my hair in a few months. I really love your products and will be ordering more. Thank You.
15 July 2026
Unprompted review
Reply from MDhair
Hi Nancy,
We appreciate your feedback and are delighted to hear that MDHair has already helped reduce hair fall and improve fullness and body. It is wonderful to know that you are consistently using the shampoo, customized serum, marine collagen, and peptide bond repair oil in a way that works best for your hair type. Visible improvements typically require consistent use over several months, so your encouraging early results are a great sign.
For tailored guidance on maintaining your progress and supporting regrowth, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
They have good customer service wherein…
They have good customer service wherein they check your progress. But honestly, I dont see any improvement so far and it’s been 4 months already.
14 July 2026
Unprompted review
Reply from MDhair
Hi GT, thank you for sharing your honest experience and for recognizing our team's commitment to checking in on your progress. We completely understand how discouraging it can feel not to see the improvements you were hoping for after four months, and we truly appreciate your patience as every hair journey can progress differently. If you’d like guidance or support, email us anytime at support@mdhair.co.
Disappointing experience…
I had a very disappointing experience with MD Hair.
I used their products for over **six months**, including both the tablets and the hair serum, and unfortunately I didn't see any noticeable improvement.
A few months ago, I had an issue with my bank card, so my membership payment couldn't be processed. Around the same time, MD Hair emailed me asking how my hair was progressing. I replied honestly, explaining that I wasn't seeing any improvement after more than six months of using their products and asked if there were any alternative treatments or adjustments I could try.
After that, I never received a response to my questions. Instead, the only emails I received were about my outstanding membership payment. I followed up several times asking for advice and support regarding the treatment, but my emails were ignored. It felt like the only thing that mattered was collecting the payment rather than helping a customer who was looking for guidance.
Because of the lack of customer support, I decided to cancel my membership.
I understand that hair loss treatments don't work for everyone, and I wasn't expecting guaranteed results. However, I did expect better customer service and support, especially after committing to the treatment for over six months. Based on my experience, I cannot recommend MD Hair due to both the poor customer service and the lack of results.
17 June 2026
Unprompted review
Reply from MDhair
Hi Tala,
We appreciate your feedback and are truly sorry to hear about your disappointing experience with MDHair. Visible improvements typically require consistent use over several months, but we understand that results can vary from person to person.
We also regret that your emails were not responded to and that you felt unsupported. We tried to look up the email address provided, but unfortunately we could not locate an account associated with it. Please know that our medical experts are available to review your case and provide tailored guidance. If you would like us to assist further, kindly reach out directly to support@mdhair.co with your registered email address so we can ensure your case receives the attention it deserves.
One month in
It’s been a month using the shampoo and vitamin supplement, and I notice about 40% less hair loss and WAY less scalp itching. I shampoo my short hair every 2-3 days. I’m not daily with the serum because it’s more of a challenge but figure I’ll eventually get it down.
13 July 2026
Unprompted review
Reply from MDhair
Hi Amy,
We appreciate your feedback and are delighted to hear that after just one month you’ve already noticed about 40% less hair loss and significantly reduced scalp itching. It’s wonderful to know that the shampoo and vitamin supplement are working well for you, and that your hair feels healthier with your routine. Visible improvements typically require consistent use over several months, so your dedication is exactly what helps maximize results.
For tailored guidance on incorporating the serum more comfortably into your regimen, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
I am still waiting for my order
I am still waiting for my order and you’re asking me to rate my experience with your service and product?! I have sent 2 emails to your customer support email and no response so far. I’m so disappointed.
Sandra
14 July 2026
Unprompted review
Reply from MDhair
Hi Sandra, we're truly sorry to hear about the delay with your order and the lack of response to your emails. We completely understand how disappointing it must have been to receive a review request before your order arrived, and we'd appreciate the opportunity to make this right for you.
Good delivery of product.
14 July 2026
Unprompted review
Reply from MDhair
Hi Jonathan,
We appreciate your feedback and are delighted to hear that your MDHair products were delivered smoothly. Reliable delivery is an important part of the experience, and we’re glad it met your expectations.
For tailored guidance on maintaining your progress, our medical experts at support@mdhair.co are available to review your case and provide personalized recommendations.
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