MDF Direct Reviews 3,605

Easy ordering process. The boards I wanted were not in stock but Angel in customer services kept me informed wrt to timings and delivery. They were delivered in the quoted time slot by very friendly d... See more

I’ve been using MDF Direct for around 12 months, mainly dealing with Irish (who has beeb superb). Products have been as excepted, high quality and the few minor issues I’ve had (damaged sheets have be... See more

- easy ordering process. What I saw is what I got - loved pre dispatch confirmation to see that I’d ordered correctly. I slightly swerved at this point - delivery was swift and safe. My slight ch... See more

After 10+ years, I needed a new mattress. The product I wanted recommended that it shouldn't be used with slats with large gaps - guess what my bed frame has. Save buying a new base/frame, the... See more

My order was confirmed on 26th Oct. Still waiting. Ive asked for several updates and get the same reply:- MDF Direct Mon 10 Nov, 16:57 (2 days ago) to me Hi Kevi, I hope you are well. So... See more

I’ve used MDF Direct various times before as their prices are always competitive and quick delivery. I recently had a couple of orders with quite a delay on one of them (due to supplier issues),... See more

What an outstanding company ! Clear communication from placing the order through to delivery and after care! Mdf ordered was for cabinets , very intricate cabinets ,every single piece to the mm! And... See more

MDF Direct have always been and continue to be amazing, right from ordering up to delivery and aftercare. Big shoutout to Angel for always ensuring we are kept informed of deliveries and always on han... See more

I am not a frequent user of MDF Direct and by no means was my order a large one. But the were excellent event for my small order. Their attention to detail on the cutting of the piece I needed, thei... See more

Ordered some mdf sheeting to really precise measurements. They turned up well packaged so there was no damage and the cuts were very precise just as ordered. Would definitely use them again and would... See more

⭐️⭐️⭐️⭐️⭐️ Excellent service from start to finish. MDF Direct were very helpful in advising which type of MDF we should use, and the process of replacing our order was smooth and stress-free. They... See more

I've had two orders delivered from MDF Direct. All packaged up really, really well to protect the corners from any damage. Great communication from the customer support team, and a discount on the sec... See more

The 13mm and 6mm sapele mdf sheets were very good quality and had no blemishes or marks. The delivery driver was punctual and contacted me with an ETA. I was also very pleased with the communication... See more

As an individual carpenter, MDF direct has enabled me to take on much larger jobs than I would have previously considered. The quality of the products and accuracy of the cutting is exceptional. I... See more

Top materials as usual love using MDF direct. Delivery driver was mega helpful too and a really nice decent bloke. Give the man a pay rise 😎👍. Will definitely be back for more next job.

I would give them 10 STARS out of 5. I was very worried about not meeting my requirements, specifically the MCF oak finish panels for the shelving of our new boutique. I started to search on Google an... See more

Ordered a piece of melamine board 150 x 35 that sadly arrived with 4 large-ish chips on the corners and sides - obviously from being thrown around by courier company. I have contacted MDF Direct t... See more

Ordered 4 sheets of plywood, measurements spot on with no splits in the wood etc. Kept up to date on the progress throughout which was nice. Delivered quickly and when said they would. I would defiant... See more

Ordered some materials for a working away job, in advance so they would arrive without issue. They emailed a day or so later to say there was an issue with the suppliers and it would be delayed.... See more

Ordered goods told dispatched. Advised by carrier delivery wothin s 2hr time slot. Then advised delayed. When chased told delivery the following day. The following day asked for time slot told do not... See more

good service, good communication and quick delivery. Delivery guy was friendly and very helpful Only thing, make sure you order enough of what you want, I'm a bit short and minimum order is £100

Good service the wood accurately cut, I like how the corners and edges are protected and you have good delivery drivers, the driver that delivered my wood was most helpful as my wife was accepting the... See more

When we first placed our order I was a bit disappointed to then receive an email to state the product was out of stock, and (having experienced similar with other companies) anticipated a long delay.... See more

First time using MDF Direct and have to say, very impressed. Good communication from the start and very fast delivery after ordering. The packaging was exceptional and delivery driver very courteous.... See more

It was a pleasure to deal with plywood direct. Communication was swift & accurate. The product was really good & the delivery service excellent. I will definitely use them again.

Fast, easy to use website. Wide range of thicknesses and types of mdf. Accurate cutting. Careful friendly delivery.

Always easy to deal with and ready to go the extra mile to accommodate me as a customer. Have dealt with them many times, have been great every time.

2-3 days were estimated for my delivery. 1 week have passed, and yesterday after many chats and emails I managed to get it shipped, however half of my order was missing. I received 2 boards out of th... See more

Excellent boards, precisely cut, delivered with no problems very quickly, will go no other place in future

Good quality ply. Responsive company which kept me informed regarding delivery. I would use again.

Another great Online company suppling High quality goods at a reasonable cost! Their customer services are second to none! On the ball with keeping us updated on manufacture and delivery! Supe... See more

Perfectly cut boards, used for artwork so cut does matter! Great offer price, speedily and carefully shipped, and great communication Very positive experience.

Excellent range of materials and simple to navigate website. Materials cut to size with an easy ordering process and quick delivery too. I am very pleased with the excellent customer service, great co... See more

Brilliant service. Order cut exactly as specified, great comms and quality products

Kept me in the loop at all stages, was e-mailed and texted delivery dates and everything arrived in sound order and right on time....perfect.

Absolutely first class. Top quality product, superb customer service and prompt, efficient and friendly delivery. Cannot fault this company.

Sheets came flat with no twisting and no damage so perfect as far as I am concerned.

Great communication with a service that feels tailored to my requirements. Delivery was prompt and without issue.

I had a great experience ordering MDF from this company. The website was easy to use, making the ordering process quick and straightforward. Delivery was fast, and the boards arrived very well packa... See more

Great company to deal with, great communications and order was delivered promptly and exactly cut and sized to my order request, would highly recommend

Great product and great communication from the team. Couldn't fault them. Really pleased.

What a great company - super speedy and they take great care in packing up customer orders to ensure they are delivered in perfect condition. So refreshing these days....a company that understands w... See more

Great product , super fast delivery. Bespoke made to measure service was amazing

Fast efficient service. Product (18mm hardwood plywood) was cut to exact size and delivered within 2 days. Customer service was excellent with personal, competent, helpful communication with REAL huma... See more

I placed our order a week before it was required and even after chasing, it has still not arrived a week later. Sadly we wont be using them again after this as we need to have reliable deliveries.... See more

Good communication and speedy delivery - with cut boards very well packaged. Overall an excellent service.

Utterly Useless We ordered from this company in mid December and are still waiting for a delivery. Their customer service is useless. Not based in the UK and just relay messages from the warehouse s... See more

Don't order from this company unless you have a long time to wait. I don't believe the 5 star reviews are real as the level of service I have received is appalling. Not only have I not received my or... See more

Impressively quick turnaround and delivery. Order arrived in perfect condition and great quality material. Would order again without hesitation.

As a trade customer I have used MDF direct many times and been happy but it seems as tho something has changed. Refunds not issued. Incorrect deliveries and customer service and messages that seem lik... See more

Great communication and great delivery Product was perfect. Definitely will use again

Excellent product, shipped well wrapped.

Beyond comedic and unprofessional. Ordered 1st jan delivery quoted at 3-5 days Zero communication until the 8th where I’m told they’re out of stock and stock is due in. Receive a tex... See more