MDDHosting Reviews 168

I've been using MDD Hosting for more years than I can remember and I've never had a reason to even consider leaving. Their servers are stable, fast, and easy to configure. But their customer service is what really sets them apart. If I log a support ticket, I'd be shocked if it took them more than 5 minutes to reply. I usually hear back within minutes, and issues always get solved quickly. I hope they never sell their service to a bigger provider, because they are amazing.

Hosting has been great and support has been great too! I’ve considered going to their reseller plan, but have not made the switch. Everything is relatively quiet and peaceful. Why upset the system?

Keep up the good work and keep watching out for us ( customers).

Chris

Response was prompt. Answers were straightforward. Support assistant provided direct instructions that fixed my issue in minutes. Really helpful.

I don't know if a 2nd review counts, but MDD has helped me SO effectively with so many of my site's WordPress problems that anyone would truly be losing out NOT to sign up with them! Their support is intelligent, prompt, humble, generous and just UNPARALLELED. Their hosting prices are already completely reasonable, but add their support and it's just priceless. Truly grateful for them, and I'll be sticking with them for years to come.

Reliable service. I've been through a lot of webhosting companies in the past and but you can't go wrong with MDD (I've since moved all my sites over to them.) Also, they are very customer-oriented, with quick responses if you have any questions. Not that you'll have a lot because their hosting is amazing. Definitely the best one out there.

Fast response. Flexible with our schedules. Prompt communication.

MDD has been the best host I have been with in my soon 25 years of having an online presence. Quick customer service and there has only been one downtime in the 5 years I have been with MDD

MDDHosting has been my bestie in navigating the confusing (for me) world of domain ownership, hosting, etc. They respond to all of my questions even on the weekend with thorough, educational, and kind replies.

My business just had a rebranding and we needed to change the url of our wordpress site. Michael and team helped me do this at lightening speed. Highly recommended! I am so pleased with MDD - I have been with them for years and will continue to be.

Always happy with MDD Hosting's quick, thorough, and thoughtful responses via chat. Tomoyo was very helpful in giving me the answers I needed and directing me in the next steps.

I have moved five sites away from other hosting companies in the last year (one more to do). Better service, better performance, LOWER cost! You can't beat that combination 👍

We run a small adventure travel business and realized that no one could access our site on the web. I opened a ticket through MDDHosting's support site and they confirmed we had been infected with malware from not updating the software we used to build the site. In less than an hour they restored a backup, cleaned up all the malware and even went way above and beyond installing security updates for the software we used for our website. We were back up and running all thanks to the incredible support staff.

We've been with them for over 10 years and could not be happier with the service they provide

I have been with this company I believe since they started. I know for sure over 12 years. They have been great with helping me. I'm not a web designer I just know a few things. I can't tell you all the great things but here is one for sure. I lost my mind and let my bill laps. Lost all my personally made sites. I paid the bill and they were able to retrieve and find my sites. I was so thankful too them. I took a couple of days but I really love this company.

Margaux

Amazing customer support!
The support team at MDD Hosting is the best I've ever dealt with. They are experts and are always patient and willing to work through any question I throw at them. I can't say enough but I am beyond grateful!

Competent, stable, reliable and trustworthy company. It's my impression that my websites are in good hands.

I'm happy with the service and would recommend it.

Excellent service. Whenever I have an issue with my site (and it's never been their fault, except once since 2017), I raise a support case and literally within 1 minute I have a response. That is not an exaggeration.

MDDHosting has been my web host for over ten years. I'm a website designer, and most of my clients have taken my advice and opted for MDD as well. I get no kickbacks for the recommendations. I just want my clients to have the same excellent experience I've had.

Recently I had a problem installing some credit-card processing software. I'm good at following instructions, but something wasn't working. I had help from a tech at the software company, and we worked on it for most of a week. Finally the tech mentioned in passing that it could be a server problem. So I opened a ticket with MDD and asked them if the server might be blocking the processing.

No, the problem turned out to be that I had missed something in the original software installation. The tech guy didn't find it, but somehow Michael, the main guy at MDD, was able to trace that error and FIX IT! Took him about 10 minutes.

As usual, the response to the initial ticket came in under a minute. (By the way, you can often get instant help with chat, but this case was complicated enough that I wanted to present full details.)

I've had nothing but excellent service for my entire time with MDD. In my business I hear many scare stories about hosts. I can only be thankful I found MDD when I did.

Horrible, wont use cards on file to rebill, wont take new cards just all bad AVOID at all costs

I switched from standard shared hosting to a Virtual Private Server, and the process could not have gone smoother. Great service, as usual!

This is a genuine host with quality service. It is not one of those big hosts which don't care for your business.

Michael has kept his word every time and I have had a spectacular experience with MDD Hosting.

I am typically skeptical of all hosts but MDD has proven to be reliable and trustworthy.

I've used MDDHosting for probably a decade now. The team has always been extremely responsive to support requests, and very competent.