MCR BIKES Reviews 

213
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly praise the extremely fast delivery service, noting that bicycles arrive securely packaged, in excellent condition, and precisely as described in the online listings. Consumers frequently mention that the staff provides remarkably helpful support, clear communication throughout the purchase journey, and an overall professional and smooth transaction experience. However, some customers also noted issues regarding significant delivery delays for smaller accessories and occasional missing or incorrect components upon opening the package. A few reviewers experienced frustration when trying to resolve these unexpected problems or dealing with a lack of dialogue regarding shipment tracking updates.

What people talk about most

Product

Reviewers mention positive feedback about product satisfaction, highlighting that items arrive in excellent... See more

Service

Clients share positive opinions on service, highlighting brilliant communication, quick delivery times, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting that items arrive... See more

Staff

People report positive experiences with staff, frequently highlighting the helpfulness and professional... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the excellent condition and high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really... See more

Rated 5 out of 5 stars

Id use again for sure. A part for the bike didnt arrive with the bike but was sent out next day special delivery. These things happen & its how they're dealt with. Communication was 10/10. I... See more

Rated 5 out of 5 stars

My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... See more

Rated 5 out of 5 stars

I called to enquiry about a bike posted on marketplace just as they closed at 6. The member of staff as very helpfull answering my question and directing me to the bike on there website. The bike w... See more


Company details

  1. Bicycle Store

Written by the company

We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(213)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wanted a bike for my birthday and I…

I wanted a bike for my birthday and I found the perfect one the one from your company is the best one I could of asked for everything is perfect and I love the design especially the colour way, I really appreciate it and also a big thanks to Jake for making this possible 👍

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant


let me tell you about my experience with Mcrbikes! They are seriously amazing. The quality of their bikes is off the charts! Not only are they stylish, but they're also incredibly durable. I've taken my bike on a few journeys and it has hasn’t let me down unlike some other bike companies Mcrbike handles like a dream. Plus, their customer service is top-notch! Thanks to Jake they go above and beyond to make sure you're happy with your purchase. If you're in the market for a new bike, this is the place you won't be disappointed!

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, super on communication front and the delivery was easy and on time... ohh and the bike is amazing.
10/10

20 March 2024
Rated 5 out of 5 stars

Thanks for the amazing bike…

I got recommend this website from school and I just wanted to say thanks for the amazing bike it works really well and looks very nice it came quickly and also good assistance from Jake I will 100% be recommending this to my friends 👍

27 March 2024
Unprompted review
Rated 5 out of 5 stars

amazing

found your website and had to buy a bike it came really quick and works amazing it looks good aswell also thank you Jake for the assistance. I recommend buying

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I didn’t have to wait for the bike it came here the same day I ordered it. I don’t know where their business is located so I might live close to them that’s why it delivered the same day but still not a lot of companies/businesses do that.
The people on a whole were really nice they didn’t try any funny business just really good customer service on a general.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Good experience

I’m very pleased with the bike I’ve bought , I had first seen them through their Instagram page and jake from Mcr bikes helped decide on which bike to get for my budget would 100% recommend and I’m definitely going to buy again

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Easy sale, great service.

I wanted to sell my e-bike. Local cycle shops weren't interested or offered really low prices. I was very impressed with MCRBike's service. We agreed a price via email. Jake arrived at the time he gave me, he was knowledgeable about the bike, the agreed price was paid on the spot by bank transfer. I wouldn't hesitate to use him again should the situation arise and would also recommend him to others.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend these if your…

Would highly recommend these if your buying or even selling ur bike doesn’t try low ball you plus down to earth honest lad will definitely be using him again comes to u hassle free no messing round all round great bloke.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

Top service

Jake is such a nice kid. Lot of respect for the business he has built up at such a young age. Very polite and nice to deal with. If your selling or buying to sure to look him up.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I bought a bike from ebay which all went smoothly. I met Jake when I collected the bike and he was a great guy. Very friendly and helped me set up the bike. Would definitely recommend!

29 February 2024
Unprompted review

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