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Mckissock Learning - Appraisal Reviews 

344
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers had a great experience with this company. Customers frequently commend the staff and instructors for their clear presentations, engaging teaching styles, and helpfulness, making complex topics enjoyable. Many consumers appreciate the well-organized courses, the flexibility to complete them at their own pace, and the convenience of online and streaming options, often finding the website easy to navigate. However, some customers noted difficulties with website navigation, encountering issues like locked summaries, blank pages, or confusing layouts. People were dissatisfied with courses described as primarily online textbooks with limited interactivity, finding it inconvenient to pause or review sections without restarting, and a few also mentioned unclear course expiration dates or unhelpful certificates.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience, with many expressing frustration over... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and expertise. Customers praise... See more

Website

Reviewers mention ambiguous feedback about the website, with many finding it confusing and difficult to... See more

Product

Consumers find product to be ambiguous, with some expressing frustration over course content and packaging.... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising individual staff members for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The summary is a great addition to the website. It let's you know where you are pertaining to courses needed to meet state requirements. The only flaw I see is that it does not recognize courses in... See more

Company replied

Rated 4 out of 5 stars

Many years of being a McKissock customer, I am mostly satisfied with the experience. I do have to comment that the course on Bias and Fair Housing this CE period was one of the most miserable class... See more

Company replied

Rated 4 out of 5 stars

I thought the courses were laid out well. Taught well. Access to speak with instructor was all right, as most instructors are working they got back to you in a timely manner.

Company replied

Rated 4 out of 5 stars

I very much like the opportunity to split a 7 hour course into two sessions/days. At my age, an entire course on one day is tough.

Company replied


Company details

  1. Real Estate Appraiser

About Mckissock Learning - Appraisal

Written by the company

Your online appraisal school

For more than 30 years we’ve partnered with appraisers like you to deliver high quality appraisal education solutions. You’ll find over 100 online courses (and counting!) with more than 50,000 customer reviews rating us as the #1 appraisal school in the nation. Whether you’re just getting started or a seasoned pro, our online appraisal classes offer the webinars, live classes and professional development you need to achieve success.


Contact info

3.8

Great

TrustScore 4 out of 5

344 reviews

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3.8

All reviews

(344)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No one will help me

No one will help me, I have taken 14 hours of CEU and KY has no record of my classes and the time is up in May 2025

25 April 2025
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We’d like to make things right—please reach out to us at 800-328-2008 so we can address your concerns directly.
Thank you for giving us the chance to improve.

Best regards,
Ryan H

Rated 3 out of 5 stars

Every time I log on there's some kind…

Every time I log on there's some kind of pop up constantly trying to sell me some type of membership. I know some people like that but I just want to be able to log in and buy my classes and log off. I'm a very busy person and a lot of times I'm on the go so I don't have time to X off all the pop-ups and locate classes. I'm not looking for a bundle or any type of deal I just need to be able to get on and buy the classes I need at that time and log off. It will help it when I log in maybe there were a link that would take let me straight to the available classes. That's the only time I really log on here. Please simplify the process and stop trying sell all the extras. 90% of people are on this site because they have to be to complete required training not because they want to be just make the process fast and seamless

25 April 2025
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Reply from Mckissock Learning - Appraisal

We understand your frustration with the promotion offers and appreciate you taking the time to share your feedback. It sounds like you're looking for a streamlined experience when accessing your required training. We value your input and will consider your suggestions as we continue to improve our platform.

We strive to provide a user-friendly experience for all our users, and we're always working to make our platform more efficient and intuitive. We'll keep your feedback in mind as we explore ways to enhance the user experience and make it easier for you to access the classes you need.

Rated 5 out of 5 stars

Some of my questions I had regarding…

Some of my questions I had regarding inspection and measuring became clear.

23 April 2025
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Reply from Mckissock Learning - Appraisal

Thank you for your kind words. We are happy to hear that some of your questions regarding inspection and measuring became clear. We strive to provide our customers with the information they need to make informed decisions.

Rated 5 out of 5 stars

Great learning experience!

Well laid out course, very engaging and knowledgeable instructor, no issues with streaming the content.

14 April 2025
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Reply from Mckissock Learning - Appraisal

Thank you for your kind words! We're thrilled to hear you found the course well-laid out, engaging, and informative. We appreciate your feedback and are glad you had a positive experience with the streaming.

Rated 5 out of 5 stars

Informative class with highly qualified…

Informative class with highly qualified instructor. Great class on Learning From the Mistakes of Others.

4 April 2025
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Reply from Mckissock Learning - Appraisal

We're thrilled to hear you found the class informative and enjoyed learning from the instructor. We strive to provide high-quality learning experiences, and your feedback is greatly appreciated.

Rated 2 out of 5 stars

The cost is out of control for these…

The cost is out of control for these classes.

2 April 2025
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We’d like to make things right—please reach out to us at 800-328-2008 so we can address your concerns directly.
Thank you for giving us the chance to improve.

Best regards,
Ryan H

Rated 5 out of 5 stars

everyday learning

online learning is enjoyable

21 March 2025
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Reply from Mckissock Learning - Appraisal

We're thrilled to hear that you're enjoying our online learning platform. Your positive feedback means a lot to us.

Rated 5 out of 5 stars
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Reply from Mckissock Learning - Appraisal

Thank you for your kind review! We're thrilled to hear that you found our product easy to use. We strive to make our products accessible and user-friendly for everyone.

Rated 5 out of 5 stars

Great course

Very important information. The system runs easy and the material regarding the course is very useful.

17 March 2025
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Reply from Mckissock Learning - Appraisal

Thank you for your kind words! We're thrilled to hear you found the system easy to use and the course material helpful. We strive to provide valuable resources and appreciate your positive feedback.

Rated 5 out of 5 stars

The help and quick response when I had…


The help and quick response when I had a problem. I checked the wrong box for classes to upload in NH & MA...it was fixed within a very short timeframe and they kept me updated during the process!!!

7 March 2025
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Reply from Mckissock Learning - Appraisal

We appreciate you taking the time to share your positive experience. We're thrilled to hear that our team was able to quickly resolve the issue with your class uploads. We strive to provide prompt and helpful support to all our customers.

Rated 1 out of 5 stars

Reporting issues

I’ve been dealing with an ongoing issue for over a month regarding my completed coursework being sent to the state. McKissock claims they’ve submitted it, but the state says otherwise. There seems to be a complete breakdown in communication, with no effort to resolve the issue by simply picking up the phone and ensuring internal systems are updated.

To make matters worse, customer service has been unhelpful—Kyle C. and other representatives have even hung up on me when I requested to speak with a supervisor. While the courses are affordable, it’s frustrating when they aren’t properly submitted to the state, causing unnecessary delays. I wouldn’t recommend this school unless they improve their process and customer service

3 February 2025
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We’d like to make things right—please reach out to us at 800-328-2008 so we can address your concerns directly.
Thank you for giving us the chance to improve.

Best regards,
Ryan H

Rated 3 out of 5 stars

Customer service is great

Customer service is great. To get in touch with an instructor is not easy. Not much help available to ask question. A help desk would be nice

17 February 2025
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Reply from Mckissock Learning - Appraisal

We appreciate your feedback and understand your experience with reaching out to instructors. We're always looking for ways to improve our support systems and will consider your suggestion.

Rated 5 out of 5 stars

Great for Exam Preparation

Mckissock was a "one-stop shop" for exam prep and required classes to obtain my license.

5 February 2025
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Reply from Mckissock Learning - Appraisal

We appreciate you taking the time to share your experience. It's wonderful to hear that we were able to provide you with the resources you needed to achieve your licensing goals.

Rated 4 out of 5 stars

The material and ease of use is very…

The material and ease of use is very good. The 4 star rating is a result of my preference for the class instructor to respond to questions on the material. This is very important for new and upcoming trainees.

23 November 2024
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Reply from Mckissock Learning - Appraisal

We appreciate your feedback and understand the importance of instructor responsiveness in learning. We strive to provide a comprehensive learning experience and will consider your suggestion for future improvements. Thank you for your positive review.

Rated 1 out of 5 stars

The classes will not prepare you for…

The classes will not prepare you for test taking. It is a MASSIVE amount of information. You take tests a keep on moving forward with education requirements, but when it comes the time to actually take the state tests, you are on your own. They don't even offer a practice test. Oh, and forget about getting any of your money back, even if they do NOT specify that for state testing, you are on your own.

13 February 2025
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We’d like to make things right—please reach out to us at 800-328-2008 so we can address your concerns directly.
Thank you for giving us the chance to improve.

Best regards,
Ryan H

Rated 2 out of 5 stars

Membership not activated

When I signed up for unlimited membership and payment was taken from me, I was unable to access any courses without having to reach out to customer service. This added step on my part should not have been taken, especially because I have been a member for the past 2 years in good standing.

6 February 2025
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Reply from Mckissock Learning - Appraisal

We understand your frustration with the recent experience. We strive to provide seamless access to our courses, and we apologize for the inconvenience you encountered. We value your loyalty and appreciate your feedback as we work to improve our services.

Rated 1 out of 5 stars

In the 15 hour USPAP there is no…

In the 15 hour USPAP there is no practice test at the end of the 12 chapters. When you go to take the actual test most questions are not even from the quizes and worded differently which makes it even harder. If you fail the test there is no review or any way of finding out how many you got wrong.

12 February 2025
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Reply from Mckissock Learning - Appraisal

We’re sorry to hear about your experience and appreciate your feedback. We’d like to make things right—please reach out to us at 800-328-2008 so we can address your concerns directly.
Thank you for giving us the chance to improve.

Best regards,
Ryan H

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